Michael Leung’s business philosophy centers on building genuine human connections, especially with communities that are often underserved by mainstream technology. He goes beyond the conventional sales approach, personally visiting seniors in their homes to ensure they understand and are comfortable with his Flow Group products. By doing so, he creates a trustworthy environment where clients feel valued and supported, transforming customers into advocates who help spread his mission organically. This approach has fostered remarkable loyalty—many seniors experience emotional, life-changing moments, such as regaining their hearing, all with Michael’s guidance and genuine care alongside them.
His commitment to grassroots, hands-on engagement isn’t just a business tactic. It’s a core part of his belief in truly making a difference in people’s lives. Michael resists impersonal, mass-market platforms, focusing instead on word-of-mouth growth and direct, face-to-face support. For him, technology should empower and restore dignity, and his determination to offer an accessible, user-friendly solution makes his impact on the senior and differently-abled communities truly profound.
If you want to learn more about Michael Leung's socially impactful mission and how his innovative products can make a difference for you or someone you care about, visit his website here. Discover the story, the technology, and the support that are changing lives every day.
For the accessible version of the podcast, go to our Ziotag gallery.
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