In this episode, I dive into one of the most critical aspects of community building: onboarding new members. I'll show you why most new members vanish within their first week, and walk you through my step-by-step system to create an onboarding experience that keeps them engaged, connected, and excited to participate.
Timestamps:
- 01:02 The Importance of Community Building
- 01:18 Weekly Dive into Community Essentials
- 02:04 Understanding Community Onboarding
- 02:39 Common Onboarding Pitfalls
- 03:38 The Three Biggest Problems with Poor Onboarding
- 05:03 Transforming the New Member Experience
- 05:22 The Foundation of a Thriving Community
- 06:37 Circle: The Ultimate Community Building Tool
- 08:18 Creating Your Perfect Onboarding System
- 08:27 Key Elements of Effective Onboarding
- 11:46 Implementing Your Onboarding System
- 16:40 Case Study: Successful Onboarding in Action
- 18:21 Common Onboarding Mistakes and Solutions
- 20:35 Action Plan for Effective Onboarding
- 22:03 Conclusion: The Impact of Onboarding
Resources & Links:
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- Quick Wins for Circle Communities is our new YouTube series delivering actionable tips in bite-sized videos.
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