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August 13, 2021 58 mins
In this episode, Catherine Gabriel is our guest. She will share the importance of how frequently people misunderstand just how powerful and necessary documented processes are to their business performance. Or, they may realize the importance but not the criticality and deprioritize this vital activity. The information shared today will clearly show just how necessary, important and powerful process mapping really is to you, your team and your customers! Some of her points are... Skipping the step of process mapping or modeling or flowcharting stops leaders and team members from realizing serious gaps or other issues in their processes. Deprioritizing process documentation in favor of having just policy and procedure means that the needed "bridge" between the overarching policy and click-level procedure is missing--that's a missing link, talk about the weakest link! Did you know that process mapping can be used to design new processes, improve or reengineer existing processes? The versatility of this tool, process models, cannot be overstated--it is even being used for innovations as business rules (or requirements) for automating processes yielding huge efficiencies, better accuracy and allowing for people to handle all the exceptions (what is an exception anyway?) Why repeatable processes are so key to businesses and even individuals! Visit her website and watch a short video on what to expect and our 3 Keys to Move from Wild to Wonderful Business Growth! Catherine's website: www.positiveoutlook.net Bill Heinrich's Website: www.truelifepurposenow.com
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