August 29, 2024 • 16 mins
Do you ever wonder how far a simple act of kindness can go? Join me, Dr. Jason, as I recount an eye-opening experience at a hotel in Anaheim, California, where an ordinary encounter at a coffee shop transformed into a profound lesson on dealing with difficult people. In this episode, we’ll explore the often-overlooked power of genuine, thoughtful, and respectful behavior in all areas of life—business, personal relationships, and beyond. Discover how these qualities can elevate your success and make you a leader whom others truly want to follow.
Through this captivating story and more, we’ll emphasize the importance of the golden rule: treating others as you wish to be treated. Learn how embodying kindness and respect can significantly impact your interactions and relationships, regardless of your generation—be it Gen Z, Millennials, Gen Y, Baby Boomers, or Generation Alpha. Tune in for valuable insights into fostering a kinder, more understanding world, and see how these timeless principles can help you navigate your career, build stronger friendships, and simply become a better human being.
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:00):
Hello friends, Welcome to your Motivational Gen
Z and Millennial Expert podcast.
My name is Dr Jason and I amyour host.
Thank you very much for beinghere.
As always, we appreciate thegreat listenership and everybody
that comes to join the podcastwhenever we have our episodes.
(00:22):
So thank you again very much.
There's been a lot going on inthe world.
There's a lot of crazinesseverywhere you go.
Everywhere you go, there'ssomething that just seems out of
place, and this podcast is forGen Z and millennials and really
(00:44):
it can be exposed to everydaypeople, Wherever you may be in
this world.
Today's podcast is related tonot just Gen Z Millennials, but
Gen Y, Baby Boomers and thenewest generation, Generation
(01:05):
Alpha.
This can relate to everybody.
Today's podcast is about mentalwell-being, mental health, being
kind to everybody that you see,Kind to everybody that you see.
The one thing that is free isthe ability to be kind to others
(01:30):
, and when I say be kind toothers, it means be genuine, be
thoughtful, be respectful, andthese are key traits to any
successful average human being.
If somebody possesses thesecharacteristics, they already
(02:01):
have a step up in life.
We hear stories all the timeabout people backstabbing others
, trying to get ahead atsomebody else's exposure.
Those individuals seem likesuccess is hitting them in fast
speed and they don't really careabout the collateral damage
that they leave behind, whichreally, if you think about it,
(02:24):
is against what human nature isall about.
Human nature is about theability to care, to be kind, to
utilize the golden rule treatothers like they expect to be
treated and they'll treat youthe same way.
These are important aspects,for not just in business, not in
(02:46):
career, not in family, not infriendship.
It's about everyday individualsdemonstrating that you care To
be a successful leader, to be aleader that individuals want to
follow, to be a leader thatindividuals want to follow.
(03:07):
They expect that thisindividual, besides being
competent within the scope oftheir job and have a good
understanding of theorganization, they also want
somebody they can trust, that islooking out after their best
interests and that really caresabout what they do and how they
can make an impact in this world.
(03:29):
As I mentioned, it's aboutbeing kind.
I've got a good situation that Iexperienced one afternoon while
I was at a hotel.
I was in a nice hotel situatedin close to Anaheim, California,
and in this hotel it's a nicehotel where it's good for
(03:52):
families they have your bakeryslash coffee shop, so it allowed
you to get a bite to eat and acoffee.
In the morning I was sittingthere waiting and I saw a young
lady help this customer out.
The customer took a coffee andapproximately three bagels.
(04:13):
She went to the side and then,as the lady came back up to the
cash register to help me as Iwas ordering a coffee, the lady
comes back and states that thesecroissants are not to her
liking.
She did not have a goodcustomer experience because of
(04:36):
the way her croissant tasted,and so she asked you know I
don't have a good experience.
And then the lady on the otherside, the cashier, the nice
customer lady service lady, saidwould you like a refund on your
order?
And the lady said that would begreat.
(04:59):
But here's here's the kicker.
But here's the kicker Not onlydid she get her refund, but she
also did not give the croissantsback, Even the two other
croissants that had not hadbites taken out of them.
And so after she left, Iactually approached the nice
(05:20):
young lady and I said to her.
I said I said I am amazed.
She said she did not have agood experience because of her
croissants and I said you shouldhave said well, since you don't
like the croissants, why don'tyou hand them back?
Instead, she said the reasonwhy I didn't hand them back was
(05:46):
because she would have went tocustomer service.
She would have made a big issueof it, more than likely, and it
would have blew it way out ofproportion.
So not only did she providegreat customer service, she was
understanding that the lady wasnot kind, she wanted something
for free and she was willing togo to any length to get it.
(06:12):
And now, what I find interestingabout this is this reminds me
of what I mentioned early in theconversation.
I mentioned some people will gogreat lengths to utilize others
as collateral damage to getwhat they want.
And that goes back to, as Imentioned before one of the most
(06:34):
important things that we can doin life is be kind.
Treat others well, and we willreap what we sow.
Weed others well, and we willreap what we sow.
Some people really do believein the idea that if you do the
right thing, then karma willalso reward you.
(06:56):
I also believe there's higherpowers that will also reward you
.
But if you go along the linesof Karma, karma is about the
aura and how you feel, how youtreat others and the experiences
you get out of life.
I will generally say that I tryto be kind, I try to treat
(07:22):
others well and I do believethat I do look at the glass half
full versus half empty, meaninggenerally, things might work
out better because of how I viewthe situation and how I view
life and how I really look atthings as a whole.
(07:42):
Every individual that's, Gen Zmillennials within this podcast
and others can look at life andgo.
Life is what you make of it.
It sounds simplistic, but ifyou believe and you can overcome
something that seemsinsurmountable, it could be an
(08:05):
obstacle for the day.
It could be a lifelongachievement.
It could be relationships forthe day.
It could be a lifelongachievement.
It could be relationships.
Whatever it may be, If youachieve something that you
thought was not likely, weshould celebrate that success.
I was telling employees today.
I said look at this as a leader, I'm going to question and I'm
(08:30):
going to look at what you may dowhen you don't do it right and
suggest how you can improve, andI'm going to review things and
say, hey, if we didn't hit thesenumbers, I'd like to know why.
But at the same time, we needto enjoy the accolades.
We need to enjoy thecelebration of when we do
(08:54):
something well.
Why not take the credit for it?
I'm going to call you on thecarpet per se if you don't do
things right.
So when we provide thatpositive reinforcement, those
accolades for doing somethingwell, then we need to receive
that and go.
You know what?
We did a great job and I'mhappy with the team results.
(09:16):
And guess what?
Take the credit because you'regoing to take this service
individual at the hotel.
(09:37):
This is just another example ofwhy we, as civilians,
civilization members, we look atthings and go why are things
off?
Why are things the way they are?
Well, we need to look in themirror and go are we treating
people like we want to betreated?
(09:59):
Are we advertising, Are wemarketing ourselves in a general
way that states, hey, I'mwilling to do what it takes to
help somebody else, I'm willingto donate to a charity, I'm
willing to mentor somebody, I'mwilling to help somebody achieve
(10:20):
something that maybe I'vealready achieved, but I can get
them to where they want to go.
And this is about self-helping.
And then, when you do somethingthat's wonderful, soak up in
the moment, Celebrate theirsuccesses by realizing how you
(10:42):
made an impact in theirachievements.
I know this may soundself-serving, and maybe it is,
but we need to celebrateourselves.
Mental health is about beingable to balance what you bring
to the table, balancing thatmeasured scale, trying to make
(11:05):
sure that, whatever the inputsyou're putting into it, that
whatever the inputs you'reputting into it, you're getting
the measurable outputs, meaningthose efforts you put in.
You want to achieve what youput in and when you do that you
should celebrate.
And if you help somebody get tothose pivotal points, celebrate
(11:27):
their successes.
That's why the golden rulebeing kind.
These are intricate parts ofnot just being Gen Z, millennial
or any of the other generations.
It's about being a human beingand when you do that, you can
(11:48):
promote mental health awareness,not only to yourself, to others
around you.
If you're in a car or you're inan office building, you know,
have good vibes, Be somebodythat people want to feed off.
If you're in a car, you know,drive and drive well.
(12:08):
Don't be a jerk on the roadway,you know, don't cause road rage
.
If you're walking by somebody,just provide them the simple
swift of a smile.
A smile goes a long way.
It shows you care.
It demonstrates that you areaware of your surroundings and
(12:30):
that you are aware of yoursurroundings and that you
understand that life is hard.
Life is very hard.
I mean any career you're in.
You might go home, go to yournext job, whatever it may be,
and you may be beaten down,tired.
But if you can be nice and youcan be courageous and helpful
(12:55):
and be a mentor and do the rightthing and provide somebody with
a smile for the day, you'vedone a lot.
That is a very successful day.
I want to make sure that I'veshared what I wanted to share
today.
That is, to recap, always besmiling, always demonstrate
(13:19):
caring, empathy, leadership, theability to communicate well,
the ability to understand thatwe are all not the same
individuals.
We are all different.
We all experience differentheartaches.
We we different situations.
(13:43):
I worked with bosses or otherleaders in the past.
They had no empathy.
They didn't care for anybody.
What they cared about was thebottom line and doing whatever
it took to cut whatever theycall that a hatchet person.
A hatchet person is somebodythat sits in the background and
states this is a widget, this isthe number I am going to look
(14:06):
out for the overall business.
Well.
You can look out of.
You can look out of the overallbusiness, but you can do it
with a humanistic touch.
People that are successful,people that communicate well,
people that are empathetic,people that have a sense of
awareness around them,understand that being a kind
(14:31):
individual that cares aboutothers, that demonstrates a
platform that are willing tohelp, those are the individuals
that we should want to be.
I know for myself I haven'talways demonstrated all those
characteristics and there aresome days where I don't, but we
(14:53):
should strive every day to tryto do so, and when we do that,
you put a smile on somebodyelse's face, you do the right
thing, you achieve mental healthand you just might have made
somebody's day and you couldhave changed the course of their
life by a simple gesture.
So today's podcast is focusedon the motivational Gen Z and
(15:20):
millennials, and I want toimplore each and every one of
you that maybe you do a pay itback in a Starbucks line where
you buy somebody's coffee andthey start doing the same and
that person does the same, andguess how many smiles that had
(15:40):
on each other's face during theday.
This is a rare feat, but I'vehad it happen and it made my
whole day.
Somebody went out of their wayto buy my coffee, not knowing me
, and then I paid it forward andI hope the next person did, and
so on.
So I want to thank everybody foryour continued listenership.
(16:01):
I want to make sure that youtake this podcast and you go out
and you make an impact.
You make an impact on somebodyelse's life and you make an
impact.
You make an impact on somebodyelse's life.
If it's your kid's life, yourfriend's life, somebody you
don't know, an absolute stranger, then you want to take that
(16:24):
moment to do so.
So, again, my name is Dr JasonWiggins.
I am your Gen Z motivationaland millennial expert and I am
extremely thankful for yourlistenership.
Until next time, take care andkeep smiling.
Talk to you next time.
Bye-bye.
Hello friends, Welcome to your Motivational Gen
Z and Millennial Expert podcast.
My name is Dr Jason and I amyour host.
Thank you very much for beinghere.
As always, we appreciate thegreat listenership and everybody
that comes to join the podcastwhenever we have our episodes.
(00:22):
So thank you again very much.
There's been a lot going on inthe world.
There's a lot of crazinesseverywhere you go.
Everywhere you go, there'ssomething that just seems out of
place, and this podcast is forGen Z and millennials and really
(00:44):
it can be exposed to everydaypeople, Wherever you may be in
this world.
Today's podcast is related tonot just Gen Z Millennials, but
Gen Y, Baby Boomers and thenewest generation, Generation
(01:05):
Alpha.
This can relate to everybody.
Today's podcast is about mentalwell-being, mental health, being
kind to everybody that you see,Kind to everybody that you see.
The one thing that is free isthe ability to be kind to others
(01:30):
, and when I say be kind toothers, it means be genuine, be
thoughtful, be respectful, andthese are key traits to any
successful average human being.
If somebody possesses thesecharacteristics, they already
(02:01):
have a step up in life.
We hear stories all the timeabout people backstabbing others
, trying to get ahead atsomebody else's exposure.
Those individuals seem likesuccess is hitting them in fast
speed and they don't really careabout the collateral damage
that they leave behind, whichreally, if you think about it,
(02:24):
is against what human nature isall about.
Human nature is about theability to care, to be kind, to
utilize the golden rule treatothers like they expect to be
treated and they'll treat youthe same way.
These are important aspects,for not just in business, not in
(02:46):
career, not in family, not infriendship.
It's about everyday individualsdemonstrating that you care To
be a successful leader, to be aleader that individuals want to
follow, to be a leader thatindividuals want to follow.
(03:07):
They expect that thisindividual, besides being
competent within the scope oftheir job and have a good
understanding of theorganization, they also want
somebody they can trust, that islooking out after their best
interests and that really caresabout what they do and how they
can make an impact in this world.
(03:29):
As I mentioned, it's aboutbeing kind.
I've got a good situation that Iexperienced one afternoon while
I was at a hotel.
I was in a nice hotel situatedin close to Anaheim, California,
and in this hotel it's a nicehotel where it's good for
(03:52):
families they have your bakeryslash coffee shop, so it allowed
you to get a bite to eat and acoffee.
In the morning I was sittingthere waiting and I saw a young
lady help this customer out.
The customer took a coffee andapproximately three bagels.
(04:13):
She went to the side and then,as the lady came back up to the
cash register to help me as Iwas ordering a coffee, the lady
comes back and states that thesecroissants are not to her
liking.
She did not have a goodcustomer experience because of
(04:36):
the way her croissant tasted,and so she asked you know I
don't have a good experience.
And then the lady on the otherside, the cashier, the nice
customer lady service lady, saidwould you like a refund on your
order?
And the lady said that would begreat.
(04:59):
But here's here's the kicker.
But here's the kicker Not onlydid she get her refund, but she
also did not give the croissantsback, Even the two other
croissants that had not hadbites taken out of them.
And so after she left, Iactually approached the nice
(05:20):
young lady and I said to her.
I said I said I am amazed.
She said she did not have agood experience because of her
croissants and I said you shouldhave said well, since you don't
like the croissants, why don'tyou hand them back?
Instead, she said the reasonwhy I didn't hand them back was
(05:46):
because she would have went tocustomer service.
She would have made a big issueof it, more than likely, and it
would have blew it way out ofproportion.
So not only did she providegreat customer service, she was
understanding that the lady wasnot kind, she wanted something
for free and she was willing togo to any length to get it.
(06:12):
And now, what I find interestingabout this is this reminds me
of what I mentioned early in theconversation.
I mentioned some people will gogreat lengths to utilize others
as collateral damage to getwhat they want.
And that goes back to, as Imentioned before one of the most
(06:34):
important things that we can doin life is be kind.
Treat others well, and we willreap what we sow.
Weed others well, and we willreap what we sow.
Some people really do believein the idea that if you do the
right thing, then karma willalso reward you.
(06:56):
I also believe there's higherpowers that will also reward you
.
But if you go along the linesof Karma, karma is about the
aura and how you feel, how youtreat others and the experiences
you get out of life.
I will generally say that I tryto be kind, I try to treat
(07:22):
others well and I do believethat I do look at the glass half
full versus half empty, meaninggenerally, things might work
out better because of how I viewthe situation and how I view
life and how I really look atthings as a whole.
(07:42):
Every individual that's, Gen Zmillennials within this podcast
and others can look at life andgo.
Life is what you make of it.
It sounds simplistic, but ifyou believe and you can overcome
something that seemsinsurmountable, it could be an
(08:05):
obstacle for the day.
It could be a lifelongachievement.
It could be relationships forthe day.
It could be a lifelongachievement.
It could be relationships.
Whatever it may be, If youachieve something that you
thought was not likely, weshould celebrate that success.
I was telling employees today.
I said look at this as a leader, I'm going to question and I'm
(08:30):
going to look at what you may dowhen you don't do it right and
suggest how you can improve, andI'm going to review things and
say, hey, if we didn't hit thesenumbers, I'd like to know why.
But at the same time, we needto enjoy the accolades.
We need to enjoy thecelebration of when we do
(08:54):
something well.
Why not take the credit for it?
I'm going to call you on thecarpet per se if you don't do
things right.
So when we provide thatpositive reinforcement, those
accolades for doing somethingwell, then we need to receive
that and go.
You know what?
We did a great job and I'mhappy with the team results.
(09:16):
And guess what?
Take the credit because you'regoing to take this service
individual at the hotel.
(09:37):
This is just another example ofwhy we, as civilians,
civilization members, we look atthings and go why are things
off?
Why are things the way they are?
Well, we need to look in themirror and go are we treating
people like we want to betreated?
(09:59):
Are we advertising, Are wemarketing ourselves in a general
way that states, hey, I'mwilling to do what it takes to
help somebody else, I'm willingto donate to a charity, I'm
willing to mentor somebody, I'mwilling to help somebody achieve
(10:20):
something that maybe I'vealready achieved, but I can get
them to where they want to go.
And this is about self-helping.
And then, when you do somethingthat's wonderful, soak up in
the moment, Celebrate theirsuccesses by realizing how you
(10:42):
made an impact in theirachievements.
I know this may soundself-serving, and maybe it is,
but we need to celebrateourselves.
Mental health is about beingable to balance what you bring
to the table, balancing thatmeasured scale, trying to make
(11:05):
sure that, whatever the inputsyou're putting into it, that
whatever the inputs you'reputting into it, you're getting
the measurable outputs, meaningthose efforts you put in.
You want to achieve what youput in and when you do that you
should celebrate.
And if you help somebody get tothose pivotal points, celebrate
(11:27):
their successes.
That's why the golden rulebeing kind.
These are intricate parts ofnot just being Gen Z, millennial
or any of the other generations.
It's about being a human beingand when you do that, you can
(11:48):
promote mental health awareness,not only to yourself, to others
around you.
If you're in a car or you're inan office building, you know,
have good vibes, Be somebodythat people want to feed off.
If you're in a car, you know,drive and drive well.
(12:08):
Don't be a jerk on the roadway,you know, don't cause road rage
.
If you're walking by somebody,just provide them the simple
swift of a smile.
A smile goes a long way.
It shows you care.
It demonstrates that you areaware of your surroundings and
(12:30):
that you are aware of yoursurroundings and that you
understand that life is hard.
Life is very hard.
I mean any career you're in.
You might go home, go to yournext job, whatever it may be,
and you may be beaten down,tired.
But if you can be nice and youcan be courageous and helpful
(12:55):
and be a mentor and do the rightthing and provide somebody with
a smile for the day, you'vedone a lot.
That is a very successful day.
I want to make sure that I'veshared what I wanted to share
today.
That is, to recap, always besmiling, always demonstrate
(13:19):
caring, empathy, leadership, theability to communicate well,
the ability to understand thatwe are all not the same
individuals.
We are all different.
We all experience differentheartaches.
We we different situations.
(13:43):
I worked with bosses or otherleaders in the past.
They had no empathy.
They didn't care for anybody.
What they cared about was thebottom line and doing whatever
it took to cut whatever theycall that a hatchet person.
A hatchet person is somebodythat sits in the background and
states this is a widget, this isthe number I am going to look
(14:06):
out for the overall business.
Well.
You can look out of.
You can look out of the overallbusiness, but you can do it
with a humanistic touch.
People that are successful,people that communicate well,
people that are empathetic,people that have a sense of
awareness around them,understand that being a kind
(14:31):
individual that cares aboutothers, that demonstrates a
platform that are willing tohelp, those are the individuals
that we should want to be.
I know for myself I haven'talways demonstrated all those
characteristics and there aresome days where I don't, but we
(14:53):
should strive every day to tryto do so, and when we do that,
you put a smile on somebodyelse's face, you do the right
thing, you achieve mental healthand you just might have made
somebody's day and you couldhave changed the course of their
life by a simple gesture.
So today's podcast is focusedon the motivational Gen Z and
(15:20):
millennials, and I want toimplore each and every one of
you that maybe you do a pay itback in a Starbucks line where
you buy somebody's coffee andthey start doing the same and
that person does the same, andguess how many smiles that had
(15:40):
on each other's face during theday.
This is a rare feat, but I'vehad it happen and it made my
whole day.
Somebody went out of their wayto buy my coffee, not knowing me
, and then I paid it forward andI hope the next person did, and
so on.
So I want to thank everybody foryour continued listenership.
(16:01):
I want to make sure that youtake this podcast and you go out
and you make an impact.
You make an impact on somebodyelse's life and you make an
impact.
You make an impact on somebodyelse's life.
If it's your kid's life, yourfriend's life, somebody you
don't know, an absolute stranger, then you want to take that
(16:24):
moment to do so.
So, again, my name is Dr JasonWiggins.
I am your Gen Z motivationaland millennial expert and I am
extremely thankful for yourlistenership.
Until next time, take care andkeep smiling.
Talk to you next time.
Bye-bye.
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