Think Omnichannel
This podcast sets out to de-mystify the world of Omnichannel and provide inspiration for leaders and businesses about how to deliver Omnichannel transformation . In each episode, the host, Graham Johnston, will be joined by thought leaders from across a range of industries and explore how customer-centric Omnichannel transformation is essential for all industries. The team will also 'unbox' an innovative Omnichannel product or service by interviewing the founder or representative live on the episode.
Episodes
We speak to Krisi Smith about her incredible story of start-up and growth. It's an inspirational story about how the business has been grown while remaining true to her core values. An episode not to be missed!
Visit Bird & Blend Tea: https://www.birdandblendtea.com
Connect with Graham: https://www.linkedin.com/in/grah...
In this episode we chat to Nick King - Auto Trader's Insight & market research Director about his role, his career, his life and a whole host of other great topics - including Omnichannel - of course!
Connect with Graham: https://www.linkedin.com/in/g...
The episode explores how brands need to consider building 'dynamic capabilities' in order to truly deliver an omnichannel cultural shift. Edda talks about her passion for bridging the gap between aca...
We delve into the careers and of both our guests, explore what the word 'Omnichannel' means to both of them, and reflect on how brands are driving customer-centric transformation in a range of indust...
Graham Johnston introduces the first Think Omnichannel podcast and is joined by 2 special guests: Kate Nightingale from Style Psychology and Cathy McCabe from Proximity Insight. We delve into their careers and experiences alongside learning about how their businesses are helping brands to become more 'human' while delivering Omnichannel transformation.
We also get a fascinating crash course on human behaviour and psychology alongs...
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