Episode Transcript
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Speaker 1 (00:03):
It's that time, time, time, time, luck and load. So
Michael Arry Show is on the air. Starting a business
(00:32):
it's harder than running a business. It's impossibly hard, and
it's why very few people will ever try, and only
the tiniest percentage will succeed, and even of those who succeed,
only a tiny percentage of those will still be in
business years later. It requires a degree of selflessness that
(00:59):
I don't think very many people can understand and certainly
not undertake. It means you're not going out when everybody
else is going out. It means you're getting up early
when other people are sleeping in. It means you're missing
the backyard barbecue and the concert tickets that were handed
to you. It means all sorts of fun things or
(01:20):
lazy lay around on the couch things that everybody else
does you don't get to do. It means financial stress.
It means what little bit you've saved you have to
spend because of expenses you didn't expect. That's why when
I see a story like this of a guy who
(01:41):
just out of sheer thrift and entrepreneurial spirit makes it,
it just delights me. Todd. I found your website what
does EMS Management stand for?
Speaker 2 (02:02):
Everybody asked that originally stands for Executive Marine Services. That
was actually a licensed boat captain and you know, but
it just stands for EMS. Now we were already incorporated
as Executive Marine Services, so we just morphed it over
to EMS. A lot of people don't know that, but
that's what it is.
Speaker 1 (02:19):
It says EMS Management is a mobile industrial cleaning service company.
We provide services to rail, marine and ternal assets. EMS
is a solutions based company which is dressed unique and
demanding challenges related to cleaning of storage and transportation assets.
For over twenty years in environmental industrial cleaning, EMS has
(02:39):
become a leader in both mobile and fixed cleaning operations.
So obviously you're not using the average pressure washer to
go out and clean these rail cars. Why does a
railcar need to be cleaned?
Speaker 2 (02:54):
Well, for a lot of reasons, you know, across all
different industries from food, petrochemical. You know, our entry into
the space was actually working for food manufacturers that manufactured
and processed flour. Well, you know, flour and moisture going
in and out of humidity, it turns to mold, right,
So you know, we were contracted by a company again
(03:17):
well over twenty five years ago, to go up and
solve an issue with few food quality and mold growing
inside these railcars, and so we created a system that
would solve that issue for them, and you know, the
rest is history. That was really our entry into the
railcar space.
Speaker 1 (03:33):
Then eventually, I'm assuming you had to get certifications to
get into the Port of Houston and those sorts of things.
Speaker 2 (03:42):
Yeah, certainly, you know, there's safety requirements also, there's you know,
there's different safety consortiums that you have to be affiliated with.
But obviously all the insurance that goes with it. But
safety certifications, you know, creditation, things of that nature and
all that. It takes a lot lot of expense and
it takes a lot of time, but they are the
things that you have to do to play the game.
Speaker 1 (04:05):
So when you started, who was somebody already doing that?
Were they doing it themselves? I mean when you started
on day one, was there a big boy in the
business already?
Speaker 2 (04:19):
Yeah, there's several big boys in the industry that we
don't even you know, compare up to. I mean, I
like to think that we do on a customer service
level because we provide unique solutions. But yeah, certainly there were,
and within that flower space, starch cars are really difficult
to clean, and shops and mobile providers they just don't
want to mess with that because it's kind of like,
(04:40):
you know, the table scraps at the bottom of the barrel,
and there's a lot of headache involved with it. So
what we did was we created a unique solution and
it was a way that other people weren't doing it,
and we were able to take that solution directly to
the flour millers you know across Minnesota, Wisconsin and the like,
and so we would go up there the summer months
(05:01):
and service all their fleets, do the maintenance and all
that stuff, and then you know, yeah, that was it,
but food was where we really got started.
Speaker 1 (05:11):
It's I looked up your headquarters and it looks like
you're over near the port. So I'm assuming a lot
of your work is marine related.
Speaker 2 (05:20):
Yeah, yeah, we do. We work within a lot of
the refineries you know that are down We've got two locations,
one in Baytown and one in Pasadena, and then our
office is right there by the ship Channel bridge off
a Broadway. But yeah, we work within the plants wherever
rail cars are going in and out of these facilities,
certainly we'll be in there, but we've got a couple
of our own fixed asset locations right here in Houston.
Speaker 1 (05:42):
Do y'all do anything with like bunkering ships?
Speaker 2 (05:48):
You know, we have a certification with District eight with
the US Coast Guard to actually do ship to shore services,
and what that means is that we can strip barges.
We can strip you know, tankers of that nature. It's
not a or part of our business, but you know
we do clean mobile barges and things of that nature.
So but again, rail is more of our of our niche.
(06:08):
It's it's where we're really centered.
Speaker 1 (06:10):
You ever come across the company called Buffalo Marine.
Speaker 2 (06:15):
Yeah, yeah, I'm familiar with Buffalo Marine.
Speaker 1 (06:16):
Yeah. So Pat Stutter, who's the owner of that bene friend,
I haven't seen him in forever, but he calls me
every year and sings on my birthday and that's how
we keep up. We call each other on each other's birthdays.
But he's an old ball coach. He's one of these
great stories. Pat Stutter was an old ball coach. You
could imagine him wearing his coach brand shorts and twirling
his his whistle and coaching the kids and comes back
(06:39):
and gets into the bunkering business, which, for people who
don't know, a bunkering barge is what fills with fuel
the barges as they're coming in and uh, it's it's
it's an amazing business. I mean, it's it's a very
cool business. But anyway, he's done very well with it
over the years and a great guy. But everybody in
(07:01):
the port community seems to know him. What a great story, Todd,
This is a fantastic story. You're one of those guys
that Chambers of Commerces and all should be honoring for
what y'all do and encouraging young people into entrepreneurism and
into this sort of thing, because it's fantastic.
Speaker 2 (07:23):
Appreciate that, Michael. You know, your voice outs there really
means a lot to us. I just put on my hazards.
You know, I pulled over so so you wouldn't have
the road noise in the background, but you know, want
to be safe as well.
Speaker 1 (07:36):
Do you have any family members that work with you
at the business.
Speaker 2 (07:41):
I do. Yeah. In fact, my wife works as our
HR manager. Yeah, and then and then my business partners.
You know, we've been my two business partners that are
up in North Texas. About a Dennis in Texas. I mean,
you know, the three of us have been together longer
than any one of us has been married, So you know,
there's a lot to be said about that.
Speaker 1 (08:02):
If I had how old are you about? Forty two?
Speaker 2 (08:06):
No, sir, I am fifty four.
Speaker 1 (08:08):
Fifty four. If I had asked you at eighteen years
old where you would be at fifty four, what you'd
be doing? What would you have guessed you'd be doing?
Speaker 2 (08:19):
I'd have some crazy idea, you know, Michael, adventure has
been my thing my whole life. Nothing's impossible. And you
know I had a great upbringing, great great childhood. You know,
traveled all over the country and saw so many things.
And really I'm a product of varying environments. You know.
I've been put into situations, you know, across my lifetime.
(08:40):
And you know I never looked at anything and said, right.
Speaker 1 (08:45):
I love it. Todd. Thanks for the call. Uh impressed,
Very impressed with your business, in your spirit, more of
your birth.
Speaker 3 (08:54):
Hey y'all, if you drink, don't drive, do the watermelon
crawl and listen to the Tsar salt.
Speaker 1 (08:59):
My buddy Michael Berry.
Speaker 4 (09:02):
And a guy asked me the other day.
Speaker 1 (09:04):
What was the difference between rap and hip hop? And
I said, well, to start with, the rap that was
popular when I was into my late teen years was
something you could listen to and your parents could overhear
(09:25):
and you didn't have to be embarrassed. It might have
had a different beat meter cultural basis, but there wasn't
anything that would sound like what Tyreek Hill would beat
up his wife and kids too. It was music that
(09:48):
might have sounded different, but there was nothing wrong with it.
Hip Hop was a whole different deal, a whole different vision,
if you will. So my trainer yesterday Michael Petrew was
(10:11):
talking about I got an email from a lady and said, Hey,
I want to give a gift to this friend of ours,
friend of hers whose husband was a famous astronite, one
of the guys to walk on the moon, and I
would like to give that gift to her. She's widowed
(10:31):
now and if you could put me with your trainer,
I would enjoy that. And she was talking about a
woman being by herself now and Petri always tells them
what I hear from people, and it got me thinking
about my parents and maybe your parents, or if you're Lois,
(10:53):
the late Lois, this could be you. Is that people
get loan when they're by themselves, they get lonely. And
Petro always tells them based on what folks have emailed me,
(11:14):
it's nice that the trainer's coming and that they feel
stronger as a result, and now they can lift their
legs and not fall going up the stairs or fall
at a grade separation, because that's what's always dangerous. Fall
on the steps, their steps everywhere, because you know things
are uneven. That's important, don't get me wrong. But the
(11:36):
breath of fresh air coming into the house, a younger
person coming in. All right, miss Smith, let's get this
come on, all right, miss Espinosa, let's get you fired up.
Let's let's get up and get some blood flowing. That's
exciting for people. I remember my grandmother, my grandma Barry,
(11:58):
my dad mother, and she lived almost to be one
hundred years old. And after she died, Ramone was so thoughtful.
I had left the program for her funeral on my desk,
and the next day I walked in and we have
(12:19):
a pair of googly eyes, and the googly eyes end
up on everything. It's just kind of inside joke among us,
and Ramon put the googly eyes on my grandmother who
had just passed. Now, how jacked up is that? Right?
See what I'm dealing with. It was funny, it was
It was a welcome laugh at a sad time. But
(12:43):
I remember when we would go in, everything was so still,
so quiet, and she loved us coming in because we
brought in so much energy. And that was you know,
for Petru's clients, they will email me and say, you know,
I'm eighty eight and your trainer comes in and I
(13:05):
can't wait till he gets here, and it's the highlight
of my week. I don't just say that because some
people out there need a trainer to come to their house.
And that's why it's important they come to your house,
because people don't want to go to a gym. I
say that because there are a lot of people out there,
and we get caught up in these elections, and we
get caught up and Christmas time in college football and
(13:29):
vacations and Thanksgiving break and kids off to college and
kids back to college. But a lot of people are
forgotten during all of this time, and they may not
be all alone. Maybe a husband, wife, but it may
just be one of them that is left and they
are lonely. And it's amazing what a phone call will do.
(13:55):
A visit that's off the charts. Man, A visit is
A visit's the best thing you can possibly do. And
that is something when you talk about maximizing return on investment,
that's a penny stock investment and a whale of a return.
(14:20):
You can literally, when we go to breaking two and
a half minutes, pick up the phone and call Mama
or Memo or Papa or Uncle Joe. He's one who
went to fire Lake. You can literally pick up the
phone and spend two or three minutes talking to that
person and be the highlight of their day. Isn't it amazing?
(14:44):
It doesn't cost you anything. It doesn't nobody's you know,
it's not on a recurring billing statement. You don't wish
three months later you hadn't spent it. You're not heavily
invested for anything else. It's just a couple of minutes
of your time to call see how somebody's doing. Maybe
(15:06):
have a little story you tell about what's going on
with your kids or at your work, or tonight's the
debate or the elections coming up. It's just incredible what
that does for people. You know, we start our lives
(15:26):
with all the attention on us as this little baby,
and then they kind of send us out into the
world a little bit with the school system, and then
we got the sporting events where everybody comes together and
cheers for us to hit it or throw it or
kick it or run it or whatever we do. And
(15:47):
then there's that moment where we graduate from high school
and then all the crowds are gone and we got
to figure out our way in the world. But we're
young and ambitious and hopeful and healthy, and so we
go out and we try to figure it all out.
And again it's back to the first day of school. Again.
We're nervous. We got to find a job or start
(16:10):
a job, or do something. And then we kind of
build up and we begin to accumulate. We accumulate things
friends and a home and a vehicle and a family.
And then as we get a little older, we start
to lose those things, right, they go off on their own,
(16:31):
and so we're left at the end of all that,
back where we started, just that one person sitting there
on the couch with that boring ass TV in between
process right and the wheel and wanting some little interaction
(16:51):
with the outside world. And a lot of people, and
rightfully so, are scared to death, older people because they
see it in the news, the thug and turns and
Haitians and illegal aliens, that they are the ones preyed upon.
You look at Nelson Beckett, the ninety year old man
who was murdered at his assisted living center. If you
take away what little joy those people had going to
(17:13):
the grocery store or walking around the park. So pick
up the phone and rock somebody's world real quick, take
you a minute. Sylvester Turner, the mayor and a human being?
Speaker 4 (17:24):
Will Michael Betty show?
Speaker 1 (17:26):
So well, how about this from owning the down so fast?
I get advice every day from people what they'd like
to see Trump do. So with the debate tonight, it
feels like the comb before the store. It's always odd
doing a show the day of the debate because I
don't like to do predictions. Your opportunity to call up
(17:51):
and say what Trump should say. Please don't make it
a five minute monologue. But what do you think think
it would be important for Trump to say?
Speaker 4 (18:03):
Not?
Speaker 1 (18:03):
Because this is your expression of what a bitch Kamala
is because that wouldn't win him anything, or maybe you
think it would. But what do you think it's important
that Trump say tonight seven one three nine nine nine
one thousand seven one three nine nine nine one thousand
seven to one three nine one thousand. While I'm on
(18:27):
the subject, it gives me great joy to support small businesses.
And I have been on several conference calls with talk
show hosts around the country from our company and outside
of our company, talking about how our show works. We're
now the number one news talk station in the country
(18:50):
for our company, the largest radio company in the world,
and this company makes more money than any other. And
you at that's not the measure of the success. It's
the measure of how shareholders would view the success. But
the measure of the success is the depth of engagement.
(19:10):
That is just how that engagement manifests itself. But I
just want to take a moment and say, for all
of you who support our show sponsors, I got more
emails when Mac was in the hospital last week, and
I forwarded every one of them to him. He's much
more of a texture than an emailer. So I just
screenshot at each one, and I sent him over and
(19:31):
he loved to read it. It just he lives for that.
It makes you know, it makes you feel good, makes
you feel nice, that sort of thing. I got a
call from Jason Troy at Oopsteam Cleaning. His guys were
cleaning our house. We've got a German shepherd, George, who
I love and adore her, but bigger dog, longer hair,
prepared for the cold. You know, she's she sheds a little.
(19:55):
And I don't. I don't dig on that. So there is.
They are at our house a fair amount, cleaning the carpets,
cleaning the upholsterry, cleaning the furniture, all of it. And
he was saying about something that a listener had said
that how connected he felt to the show and that
(20:16):
having them out to the house was his way of
supporting our show. And I said, that is exactly how
I want people to see it. But you've got to
be good at what you do, and they are. So
for all of you who've called Oopsteam Cleaning because of us,
or Bronze Roofing or Corey Diamonds or Skeeters or Thunderbolt
(20:37):
or anyone else, thank you. Velocity BP seven nine one thousand.
We'll make it quick, so we get lots of calls on.
Let's start with Cole and we'll just go down the list.
Do you know I find interesting ramon Women don't call
as often on topics like this. Do you notice that?
I wonder why that is? If I target a topic
for women callers, I can I can seduce the ladies
(21:01):
into calling. But if it's a general this is what
Trump needs to do. Ladies are not as eager to
call in. I find that very interesting, and let's fix
that seven one three, nine nine nine, one thousand, cold quickly.
What's yours?
Speaker 4 (21:17):
Well?
Speaker 3 (21:17):
In the debate, people are been asking if they should
turn the MIC's on her off. I think Trump should
turn to Kamala and say what do you think Kamala?
Put her on the spot, make her answer a question,
make her make a decision on the spot, and see
and just expose what an idiot she is. She'd cackle
and I don't know what to do, you know, And
(21:37):
I think that'd be a pretty smart move.
Speaker 1 (21:39):
Kind of Yeah. Part of the rules where they can't
ask each other questions, and you can bet that the
Hall monitor ABC anchors are going to make sure that
he doesn't do anything that they can claim is a
is a violation. I'll remind you of Candy Crowley, who
corrected met Romney during the twenty twelve election about what
(22:03):
happened at Benghazi, and some number of millions of listeners
viewers saw that, and later they would issue a correction
that almost nobody Romney was right, and Obama was so
grateful she did it. She weighed in against Romney on
(22:25):
an issue of Benghazi and how the administration had blown
it because remember being Ghazi was nine eleven, twenty twelve,
it was just before the election. Joshua, you're up, sir,
Go ahead.
Speaker 4 (22:37):
Yes, sir, First and foremost, he needs to expose the
weaponization of the judicial system that was used against him,
bring that up to her attention and hammered down on that.
The vaccines, he needs to talk about that. I mean,
you see, you see it all the time. A lot
of people are joining the Trump train from the other side,
(22:59):
so exposing about vaccines, hammering down on her policies. What
she's not doing currently at the moment, I don't know
why she's talking about. She wants to do this and
do that. You could be doing it now, you're not
doing it, expose that, and you know.
Speaker 1 (23:12):
Joshua, let me interrupt, because I'm up against the break.
I don't know how many people care about the judicial
branch being used against him. He was talking about that
a lot, and he's gotten away from that. I think
that has run its course. I don't think that matters
(23:34):
to independent, low information voters. I think what he's focusing
on is how this will affect you, the voter, and
I think that is making all the.
Speaker 4 (23:43):
Different truth Elizabeth Warren from Part.
Speaker 1 (23:48):
They will all often try to get me to listen
to some new country music artist out of Nashville, and
I don't bother because I don't have the bandwidth to
add new artists to what I'm doing. I tend to
like the classical and neo classical stuff, but unless it's
a concept song, a funny song and novelty song and
(24:13):
Ray Stevens on politics kind of song. But for whatever reason,
I relented and listened to this. I can't remember who
it was, but we were sitting and having a cigar
and just just give this song. It might have been
Michael Robinson, it might have been Cody Johnson. I can't
remember who said it, but he says, this guy's name
(24:35):
Zach Topp, and I said, I don't want to hear
any news. It all sounds the same. It's it's all
pop with a twain, and so I kind of liked it.
So he's got a little bit of a Ricky Skaggs
vibe to him. And it turns out upon looking him up,
that he started off he's from the state of Washington
in a bluegrass band, so you know, much like Keith Whitley,
(25:00):
Ricky Skaggs, that was his background getting in and to
some extent, Robert o' keene. But anyway, he's got a
love for some of the stuff that I like, which
is the neo classical of the early to mid nineties
that George Straits and Keith Whitley's and Keith Whitley by
the way, coming from bluegrass, Randy Travis, Tracy, bird Mark Chestnut.
(25:25):
But his name is Zach top and that song is
about is about his love for for the neo classical
artists I just mentioned. If you want to check him out,
seven one thousand, What should President Trump say tonight to
the good people? Make it quick. I'd like to get
everybody who's on the line on the air, Betty, you'll
(25:49):
start us off because not many women have called in Betty?
What should he say?
Speaker 5 (25:57):
Are you talking to me?
Speaker 1 (25:58):
Yes? Is your name?
Speaker 5 (26:00):
Okay? I well know nobody, Uh the screen caller never
talked to me, so I don't know if you're associally
talking to me.
Speaker 1 (26:08):
How did you come up with Betty? You just gave her?
Speaker 5 (26:11):
Oh?
Speaker 1 (26:13):
What what is your name?
Speaker 5 (26:15):
Just so Sandy?
Speaker 1 (26:19):
Sandy? Come on, all kidding aside? Why did you put
Betty down for her name? Person is out as the
best bet Okay? I really wonder if there's more Betties
and Sandy's. I'm being.
Speaker 4 (26:35):
I don't know.
Speaker 5 (26:37):
I'm fortunate to get to call you because I have
to use someone else's phone, So I appreciate.
Speaker 1 (26:43):
Why are you using somebody else?
Speaker 5 (26:44):
Did I get to do that?
Speaker 1 (26:46):
Well?
Speaker 5 (26:46):
Because I don't have one?
Speaker 1 (26:49):
Well why do you not have one?
Speaker 5 (26:53):
It's just a matter of affording it. Yeah, but that's okay.
I know Trump will do a good job tonight. I
think we all kind of know that, and I think
that he will have his demeanor in check. I think
(27:15):
he was cautious with Biden. He couldn't you know, he
had to kind of treat him with kid gloves, I think,
and I think he did a good job. There was
only one statement he made which I think was suitable,
where he said I don't I don't know what he said,
but I think none of us knew what he said,
so that was appropriate. But I think as far as
(27:35):
the women, I think that she's getting kind of the
majority vote of the women, and he's getting the majority
vot of the men. So I'm hoping that they're gonna
throw abortion out there, So I'm hoping that he addresses
that in Actually, the stats are that more abortions have
(27:58):
been performed since rovi wiged with overturned right, and so
they are not you know, being that hasn't been taken away,
but they're just trying to use that against him. And
that also just speak to the women. I would say
(28:19):
as a parent and say this you're talking this is this,
you know, this is the world. Your children are going
to live in the country, and you've got you know,
legal immigrants coming over here killing our children with fentanyl.
You've got to worry about all these different things. And
(28:39):
they want to allow more to come over and take over.
And no one ever talks about this, but they're put
in our school system, and none of these people are
veted for their health, and they're bringing the health issues
with them. And you know, we've already had COVID and
no telling them what we're else we're going to have,
(28:59):
and no one ever talks about that, the health issue
that all these people are going to bring with them
across the border, and they put them in her in
a school with your child, and so I would just
bring it home to the I would focus on the
mother part of it.
Speaker 1 (29:24):
Don't stop now, Sandy.
Speaker 5 (29:27):
Oh, I'm sorry, I heard music. I don't know what
your thoughts are on that, but I think if you
reach out to that woman.
Speaker 1 (29:34):
Keep going and start it a little slow and grab
but you built up.
Speaker 5 (29:38):
Yeah, and grab her heart. I'm sorry, I'm nervous, and
just grab her heart as a mother that he will
reach a lot of these women. You know, this is
the future of your child. And do you want to
take that chin? You know, you know my record, we
weren't in wars. Your sons and daughters didn't have to
(29:58):
go to war. I prevented wars, and I'll get us
back there, you know, and just use those points. I
know there's more in my head, but I just can't
think of it, well, I don't know what you're It's.
Speaker 1 (30:14):
A very good call say. I want to start by
that it's not an easy thing to do to call
up like this, especially on a borrowed phone. It's not
an easy thing to do to call up. People need
to appreciate if you've never called a show you can't
see the person on the other line, then you got
that Jack as Ramon give it the name Betty. So
I'm going you're hearing Betty, You're on the line and
(30:37):
you're thinking, I think he's talking to me. Does that mean?
And then you're speaking without seeing anybody. You don't know
when you're going to be cut off, you know how
much time you have. It's a very good point. Trump
has a big challenge tonight, and that is less is more.
You can't come in looking like a bully because there
(30:58):
is still the male female dynamic. Say what you want,
but he does need to show that she can't handle
dealing with world leaders and if she's intimidated of him,
she'll be intimidated of them. He needs to win over
women tonight, and that's going to be an interesting challenge