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March 20, 2025 β€’ 18 mins

Our vision for Fin, Intercom's AI agent, is to answer any question, on any channel, across any platform. With our latest Built For You announcements, that vision is now a reality. Join Chief Product Officer Paul Adams and other product leaders as they introduce exciting new capabilities.

Watch the video here: https://bfy.intercom.com/

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Get a free trial of Fin, our breakthrough AI chatbot, here: https://www.intercom.com/fin


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