April 9, 2026 • 10 mins
Boca PD's Public Information Manager Dylan Huberman shares details on these scams and how to avoid becoming a victim. He also shares details about an event being held on Saturday 4/11.
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Episode Transcript
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Speaker 1 (00:00):
Hey, Joel Malcolm for WJNO dot com, the Florida News
Network and for protecting the Palm Beaches. We are reaching
out to Boca Rattom Police Department and speaking with the
public Information Manager Dylan Huberman about scams and we want
to also get some information on some events that they
have coming up. Dylan, thank you for joining me.
Speaker 2 (00:22):
You're welcome, thanks for having me.
Speaker 1 (00:24):
There is a scam that you kind of gave me
a little bit of a preview on that. This is
really scary, especially when we think of our elderly loved
ones who and you can correct me if I'm wrong,
who seemed to be the most typical victims of these
types of scams. So tell me about this. This involves
(00:46):
ride shares like Uber and lyft.
Speaker 2 (00:49):
Right. So this particular scam, folks will get a tax
or a phone call asking did you make this purchase?
It'll show you a charge, give you a number, and
it will have the y flash and meeting yes or
no where you would be able to respond back to
this person to confirm whether or not you made the purchase. Now,
(01:11):
if you answer that in any way, shape or form,
the scamera will immediately give you a call and will
follow up pretending to be either a bank or a
bank investigator and say, hey, you need to withdraw your money.
This is something not secure with your account and people
will get frightened. And when the person the scammer would
(01:33):
then say, we'll send a courier to come pick up
your fund that you withdrew. Could it even be your
jewelry if it was a purchase that was like that
that you made, and the person will then put their
money in the where I share which is just ordered
to your house or to your business. You'll put your
things in the car. The Uber driver would drive it
(01:54):
to wherever this camera was and boom, your things, they're gone.
Speaker 1 (01:59):
Wow, Now this is actually happening in Boca Ratone specifically.
Speaker 2 (02:07):
It is at times has happened multiple times in a week.
It's something that our economic crimes detectives are definitely seeing now.
Speaker 1 (02:17):
When you are notified to this, is it typically from
people who have fallen for it, or is it from
people who maybe said yes or no. You're saying either way,
they're to the text, they're getting the call, maybe they
got the call but they sniffed it out as a scam.
Speaker 2 (02:33):
Correct either way, and something you know that we definitely
want to remind people of is if you receive this
kind of a text, right, A financial institution will never
ever tell you you need to withdraw your money from us.
That's just not something that they would say. What you
can do if you get one of these texts instead
of immediately responding to that text with a Y or
(02:55):
an N, you're always welcome to call your financial institution
and sy, hey, did you guys send me this text?
Did you guys give me this call? Because if you
call your financial institution and they say no, well there
you have it. You ignore that text. You report it
as spam, and you eliminate that.
Speaker 1 (03:13):
Now, in addition to reporting it as spam, you know,
you hit that button on your on your phone and
where you clip that where it says, you know, to
stop and delete or you know, report a spam. In
addition to that, should you be reaching out to either
you know, the police or the federal or maybe the
(03:34):
state Attorney General's office. Should you be doing any of that?
Speaker 2 (03:38):
Yeah? I mean you absolutely, Karen, call a non emergency
line at five six one three six eight six two
zero one to report a crime of any kind. That
is definitely something that we can help you work through.
If you think you've fallen victim, or even if you've
seen someone sending that message, absolutely do that. You know,
that's what we're here to do. We're here to serve
(03:59):
the community. So if the community is seeing that, absolutely
reach out to us.
Speaker 1 (04:04):
Is this more specifically targeting the elderly And if so,
what is some advice you have for you know, maybe
the sons or daughters or nephews, nieces of you know,
of elderly folks in our community, Like, what kind of
advice would you share that they could you know, share
(04:25):
in part on their loved ones.
Speaker 2 (04:29):
So the first part of your question, yes, this is
definitely something we're seeing targeting the elderly. More in the
second half of what you can do, I mean technology
is changing every day, right, We see all kinds of
new things out there, and scammers are also attempting to
utilize new technologies to do that. So with a ride
share service, for example, and the ability to send these
(04:50):
texts and calls, they don't even have to meet you.
You don't even have to know their name, you don't
have to know where they live. All that they need
to know about you is is that you're willing to
answer a text, and if you're one answer at text
can continue that dialogue with them, the better the chances
are that they're able to scam you. So the best
advice would be, if you think it's a scamera and
(05:13):
you can't verify whether it's real through your banks, just
continue the conversation immediately. The less that they know about you,
the less they're able to get from you.
Speaker 1 (05:24):
And then something that I you know, I, for instance,
I have a mother who's in her eighties and she
might get and I think I mentioned to you earlier
off air that you know, I think she might have
gotten a text like this in the past and she
didn't do anything with it. But you know, what would
you what would you say?
Speaker 2 (05:40):
You know?
Speaker 1 (05:40):
I mean, I feel like and I've had this conversation.
The State Attorney General's office has something, I'm sure you're
aware of called Seniors Versus Crime, where they have volunteer seniors,
you know, helping with you know, crimes that targets the elderly.
And one of the things, you know was that we
(06:02):
talked about is that a lot of our elderly folks
they still want that independence and they kind of get
embarrassed to fall victim to one of these. So anything
that I could do to be proactive as somebody you
know who loves an elderly person, So you.
Speaker 2 (06:20):
Can definitely utilize I know they have this on iPhone
that you can use your call filter, the call blocker,
and it will have the voicemail message that pops up
that says, case, get your name and your reason for calling.
And a lot of the time that will deter a
scammer when you have that, because if they don't know,
you know, if you don't know who's on the other
end of the line, you're not so likely to continue
that conversation. But let's say that you know you you
(06:44):
as an elderly person or any person of any age,
believe that it's a real call. You can then take
the call. You have that number, you can go call
your financial institution before giving that person any information. And
then if you call your friends institution and they say no,
we didn't do that, that's likely fishing or scam then
(07:05):
you don't call that number back and you can report it.
And the simple message there is verify, verify, verify. If
you can't verify that that is your financial institution don't
do it. All right. On a personal note, I've gotten
one of those texts myself before and I ended up
(07:26):
calling my financial institution to make sure did you guys
send me that message? And they did if they had,
and I would have ended it there. All right.
Speaker 1 (07:35):
Well, I appreciate that. And you're definitely not elderly, Dylan,
that's for sure. I should point that out for folks
that don't remember you from CBS twelve. So you had
a coffee with a cop event? How did that go today?
Speaker 2 (07:50):
It went very well. We went to a local coffee
with a cop there. We had about ten of our
officers come out there, and we had a lot of
people from the community come out. We're going to have
some pictures up on social media from that event as well,
and there's a lot of nice engagement with folks of
all ages.
Speaker 1 (08:07):
What would you say is the biggest benefit of doing
these types of events where you get community members out
with actual police officers working to protect them.
Speaker 2 (08:17):
Well, the biggest thing is engagement, right, So we want
to make sure that people in their community feel like
they can share their concerns, feel like they can get
to know the people that protect them in their community.
And there's no better way than coming to meet them
in a casual setting like this, where the expectation is
you have a cup of coffee and talk. That's literally
all it is. You know, a lot of times people
(08:40):
may feel like it's hard to approach somebody out in
the field when you see the red light flashing, and
that's understandable. They're there for you. They're not there for
another call where you happen to see them. They're there
for you. They're there taught to us a human being
and for you to get to know them as a
human being.
Speaker 1 (08:59):
And you do have an event similar but different this
weekend Saturday, E Waste and Shred. Tell me about that
and is that something that is actually sponsored or hosted
by the police Department.
Speaker 2 (09:14):
So it'll be at the sixty five hundred Congress Avenue building.
It's something that the Bookertone Police Department does in conjunction
with the city. This is a place that you know
you can bring your recycle. You can recycle your TVs,
your computers, small electronics. You can do banker boxes and
personal documents up to five banker's boxes. You could also
(09:36):
get tips from us from the police department to protect
your identity while decluttering. It's really a safe way to
those of things that are valuable to you that you
may not know how to.
Speaker 1 (09:50):
And this sixty five hundred is this a is this
a police station or what is this?
Speaker 2 (09:56):
So that is it's the police facility shared with the
fire apartments of the city administers as well. It's on
the if you're heading north on Congress, if you were
going south on ninety five, you get off, you make
a right onto Congress, and you go straight out there
on the right side. The event is from nine am to.
Speaker 1 (10:17):
On Saturday, and you can just show up. You don't
have to make a reservation or anything like that, correct,
all right, all right, Well, I appreciate anything else going
on around Boca that we need to know about.
Speaker 2 (10:32):
No, I think that's all for the moment.
Speaker 1 (10:34):
Well, we'll be sure to check back with you. And
I know that you do these coffee with the cop
events frequently, so I know you don't have another one
scheduled right now, but when you do, we do look
forward to hearing back from you so we can let
the listeners know.
Speaker 2 (10:50):
Absolutely. Jill, thanks for the time, all right.
Speaker 1 (10:52):
Dylan Huberman, Boca Ratone PD Public Information Manager here on
wj ando dot com,
Hey, Joel Malcolm for WJNO dot com, the Florida News
Network and for protecting the Palm Beaches. We are reaching
out to Boca Rattom Police Department and speaking with the
public Information Manager Dylan Huberman about scams and we want
to also get some information on some events that they
have coming up. Dylan, thank you for joining me.
Speaker 2 (00:22):
You're welcome, thanks for having me.
Speaker 1 (00:24):
There is a scam that you kind of gave me
a little bit of a preview on that. This is
really scary, especially when we think of our elderly loved
ones who and you can correct me if I'm wrong,
who seemed to be the most typical victims of these
types of scams. So tell me about this. This involves
(00:46):
ride shares like Uber and lyft.
Speaker 2 (00:49):
Right. So this particular scam, folks will get a tax
or a phone call asking did you make this purchase?
It'll show you a charge, give you a number, and
it will have the y flash and meeting yes or
no where you would be able to respond back to
this person to confirm whether or not you made the purchase. Now,
(01:11):
if you answer that in any way, shape or form,
the scamera will immediately give you a call and will
follow up pretending to be either a bank or a
bank investigator and say, hey, you need to withdraw your money.
This is something not secure with your account and people
will get frightened. And when the person the scammer would
(01:33):
then say, we'll send a courier to come pick up
your fund that you withdrew. Could it even be your
jewelry if it was a purchase that was like that
that you made, and the person will then put their
money in the where I share which is just ordered
to your house or to your business. You'll put your
things in the car. The Uber driver would drive it
(01:54):
to wherever this camera was and boom, your things, they're gone.
Speaker 1 (01:59):
Wow, Now this is actually happening in Boca Ratone specifically.
Speaker 2 (02:07):
It is at times has happened multiple times in a week.
It's something that our economic crimes detectives are definitely seeing now.
Speaker 1 (02:17):
When you are notified to this, is it typically from
people who have fallen for it, or is it from
people who maybe said yes or no. You're saying either way,
they're to the text, they're getting the call, maybe they
got the call but they sniffed it out as a scam.
Speaker 2 (02:33):
Correct either way, and something you know that we definitely
want to remind people of is if you receive this
kind of a text, right, A financial institution will never
ever tell you you need to withdraw your money from us.
That's just not something that they would say. What you
can do if you get one of these texts instead
of immediately responding to that text with a Y or
(02:55):
an N, you're always welcome to call your financial institution
and sy, hey, did you guys send me this text?
Did you guys give me this call? Because if you
call your financial institution and they say no, well there
you have it. You ignore that text. You report it
as spam, and you eliminate that.
Speaker 1 (03:13):
Now, in addition to reporting it as spam, you know,
you hit that button on your on your phone and
where you clip that where it says, you know, to
stop and delete or you know, report a spam. In
addition to that, should you be reaching out to either
you know, the police or the federal or maybe the
(03:34):
state Attorney General's office. Should you be doing any of that?
Speaker 2 (03:38):
Yeah? I mean you absolutely, Karen, call a non emergency
line at five six one three six eight six two
zero one to report a crime of any kind. That
is definitely something that we can help you work through.
If you think you've fallen victim, or even if you've
seen someone sending that message, absolutely do that. You know,
that's what we're here to do. We're here to serve
(03:59):
the community. So if the community is seeing that, absolutely
reach out to us.
Speaker 1 (04:04):
Is this more specifically targeting the elderly And if so,
what is some advice you have for you know, maybe
the sons or daughters or nephews, nieces of you know,
of elderly folks in our community, Like, what kind of
advice would you share that they could you know, share
(04:25):
in part on their loved ones.
Speaker 2 (04:29):
So the first part of your question, yes, this is
definitely something we're seeing targeting the elderly. More in the
second half of what you can do, I mean technology
is changing every day, right, We see all kinds of
new things out there, and scammers are also attempting to
utilize new technologies to do that. So with a ride
share service, for example, and the ability to send these
(04:50):
texts and calls, they don't even have to meet you.
You don't even have to know their name, you don't
have to know where they live. All that they need
to know about you is is that you're willing to
answer a text, and if you're one answer at text
can continue that dialogue with them, the better the chances
are that they're able to scam you. So the best
advice would be, if you think it's a scamera and
(05:13):
you can't verify whether it's real through your banks, just
continue the conversation immediately. The less that they know about you,
the less they're able to get from you.
Speaker 1 (05:24):
And then something that I you know, I, for instance,
I have a mother who's in her eighties and she
might get and I think I mentioned to you earlier
off air that you know, I think she might have
gotten a text like this in the past and she
didn't do anything with it. But you know, what would
you what would you say?
Speaker 2 (05:40):
You know?
Speaker 1 (05:40):
I mean, I feel like and I've had this conversation.
The State Attorney General's office has something, I'm sure you're
aware of called Seniors Versus Crime, where they have volunteer seniors,
you know, helping with you know, crimes that targets the elderly.
And one of the things, you know was that we
(06:02):
talked about is that a lot of our elderly folks
they still want that independence and they kind of get
embarrassed to fall victim to one of these. So anything
that I could do to be proactive as somebody you
know who loves an elderly person, So you.
Speaker 2 (06:20):
Can definitely utilize I know they have this on iPhone
that you can use your call filter, the call blocker,
and it will have the voicemail message that pops up
that says, case, get your name and your reason for calling.
And a lot of the time that will deter a
scammer when you have that, because if they don't know,
you know, if you don't know who's on the other
end of the line, you're not so likely to continue
that conversation. But let's say that you know you you
(06:44):
as an elderly person or any person of any age,
believe that it's a real call. You can then take
the call. You have that number, you can go call
your financial institution before giving that person any information. And
then if you call your friends institution and they say no,
we didn't do that, that's likely fishing or scam then
(07:05):
you don't call that number back and you can report it.
And the simple message there is verify, verify, verify. If
you can't verify that that is your financial institution don't
do it. All right. On a personal note, I've gotten
one of those texts myself before and I ended up
(07:26):
calling my financial institution to make sure did you guys
send me that message? And they did if they had,
and I would have ended it there. All right.
Speaker 1 (07:35):
Well, I appreciate that. And you're definitely not elderly, Dylan,
that's for sure. I should point that out for folks
that don't remember you from CBS twelve. So you had
a coffee with a cop event? How did that go today?
Speaker 2 (07:50):
It went very well. We went to a local coffee
with a cop there. We had about ten of our
officers come out there, and we had a lot of
people from the community come out. We're going to have
some pictures up on social media from that event as well,
and there's a lot of nice engagement with folks of
all ages.
Speaker 1 (08:07):
What would you say is the biggest benefit of doing
these types of events where you get community members out
with actual police officers working to protect them.
Speaker 2 (08:17):
Well, the biggest thing is engagement, right, So we want
to make sure that people in their community feel like
they can share their concerns, feel like they can get
to know the people that protect them in their community.
And there's no better way than coming to meet them
in a casual setting like this, where the expectation is
you have a cup of coffee and talk. That's literally
all it is. You know, a lot of times people
(08:40):
may feel like it's hard to approach somebody out in
the field when you see the red light flashing, and
that's understandable. They're there for you. They're not there for
another call where you happen to see them. They're there
for you. They're there taught to us a human being
and for you to get to know them as a
human being.
Speaker 1 (08:59):
And you do have an event similar but different this
weekend Saturday, E Waste and Shred. Tell me about that
and is that something that is actually sponsored or hosted
by the police Department.
Speaker 2 (09:14):
So it'll be at the sixty five hundred Congress Avenue building.
It's something that the Bookertone Police Department does in conjunction
with the city. This is a place that you know
you can bring your recycle. You can recycle your TVs,
your computers, small electronics. You can do banker boxes and
personal documents up to five banker's boxes. You could also
(09:36):
get tips from us from the police department to protect
your identity while decluttering. It's really a safe way to
those of things that are valuable to you that you
may not know how to.
Speaker 1 (09:50):
And this sixty five hundred is this a is this
a police station or what is this?
Speaker 2 (09:56):
So that is it's the police facility shared with the
fire apartments of the city administers as well. It's on
the if you're heading north on Congress, if you were
going south on ninety five, you get off, you make
a right onto Congress, and you go straight out there
on the right side. The event is from nine am to.
Speaker 1 (10:17):
On Saturday, and you can just show up. You don't
have to make a reservation or anything like that, correct,
all right, all right, Well, I appreciate anything else going
on around Boca that we need to know about.
Speaker 2 (10:32):
No, I think that's all for the moment.
Speaker 1 (10:34):
Well, we'll be sure to check back with you. And
I know that you do these coffee with the cop
events frequently, so I know you don't have another one
scheduled right now, but when you do, we do look
forward to hearing back from you so we can let
the listeners know.
Speaker 2 (10:50):
Absolutely. Jill, thanks for the time, all right.
Speaker 1 (10:52):
Dylan Huberman, Boca Ratone PD Public Information Manager here on
wj ando dot com,
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