October 27, 2025 • 39 mins
Online ordering is commonplace nowadays. It's the way many of us shop and purchase items. It's convenient with the busy lives many of us live and Dan is no different. When ordering something online this past weekend, Dan had an experience he never had before and shared his story with the audience and gave some consumer advice. Do you prefer online shopping or in person shopping? We talked about the ways that society shops today compared to the past.
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:01):
It's Night Side with Dan Ray. I'm telling you Boston Radio.
Speaker 2 (00:06):
All right, welcome back everyone. It's an interesting night. You
get a lot of stuff going on in the sports world.
The Bruins took a beating up an auto was seven
and two. This team's in trouble. I'm not doing sports tonight,
but obviously you have that your Monday night football with
Kansas City Chiefs trying to reassert themselves. And now the
(00:28):
word that I just heard that Shah'tani had a big.
Speaker 3 (00:32):
Night at the World Series. Wow. But and again that
game is now five to five.
Speaker 2 (00:42):
Yeah, okay, So I can understand if everybody's looking at
other things, that's fine. At the same time, I gotta
be honest with you. We just pile through here on Nightside,
as simple as that. We have no interest in any
thing other than what's going on on night Side, and
(01:03):
I hope you don't. Is you don't as well, let
me put it like that, because I just think that
it's important for us to focus on our mission and
keep other things. You can read about the sports in
the newspaper tomorrow morning. So I got a couple of
options here for eleven o'clock, and we've spent an hour,
(01:27):
and I'm more than happy to continue to talk about this.
I want to make my listeners aware many of you
out there are not comfortable on the internet, and you
have reason to be not comfortable on the internet. I
(01:48):
am still a firm believer in brick and mortar stores.
We've lost a lot of brick and mortar stores in
this country over the years, and we'll probably lose more.
But I had an experience in which what I ordered
doesn't matter. But I didn't do my due diligence, and
(02:11):
I'll take responsibility for it because I ordered something on
the internet. It was like forty nine dollars, so it
wasn't the cheapest thing. It wasn't the most expensive thing,
but forty nine dollars to me is still my money.
And if I'm going to order something, I want to
get what I ordered. And the experience that I had
(02:33):
was difficult and unsettling. And if you've just joining us,
I simply ordered it from a company on the internet.
I didn't speak to anybody, I didn't do my due diligence.
It turned out as a company in China. In the
first day, I got this email from this Chinese company.
(02:54):
They had my email looking to buy other products. And
then a couple days later I was told that it
was at what I ordered was at the production center,
whatever the heck the production center was. And they went
on and on and on and as they say, I
can read this to you in reverse order, but it's frustrating.
(03:20):
Let me just give you a sense of it. I
get this thing in Chinese, by the way, which eventually
was it changed to English. Arrived at exports center on
October eighteenth. Now I ordered on the fourteenth, But that's okay.
So where did it where I'm from? I know it's
in somewhere in China. And then arrived at weighing district
(03:43):
of warehouse. I don't need to know that. Then on
August twentieth, departed from export center. Oh good, it got
weighed and it departed August twentieth, cargo leave ec warehouse. Okay,
brought it from the expost center, and now they're telling
me it left the warehouse.
Speaker 3 (04:05):
Okay. Fine.
Speaker 2 (04:06):
Arrived at origin point. I have no idea where it
says HKG. Does that mean Hong Kong? Maybe customs released
from origin point. Then the next couple of days later,
departed from original country what country instead of writing original country?
Speaker 3 (04:21):
Aren't they right? China? That's where it's coming from. I
figured that out.
Speaker 2 (04:26):
Only figured that out because all the information was in
Mandarin or something which I don't read. Arrived that destination country,
says JFK. So must have flown into JFK. That's good
to know. Custom clearance completed. That's good. That's nice to know.
Clarence agency picked up. I have no idea what the
clearance agency is. Hand over the local carrier. I have
(04:48):
no idea who local carrier is. At some point I
got something that told me that the package was at
a FedEx warehouse FedEx center in Weymouth. So I stopped
a FedEx driver who was driving and waved the guy over,
and they said, how do I contact FedEx?
Speaker 3 (05:09):
Oh, you got to call the eight hundred number. Great.
Speaker 2 (05:12):
So I'm calling the eight hundred number because I had
received information from the same company this all in one
package tracking It gave me info received intrins and pickup
out for delivery undelivered Weymouth mass parcel received but with
incorrect address. How can I have an incorrect address? Please
(05:35):
contact with customer service directly and scheduled delivery who's customer service.
Speaker 3 (05:41):
Then it says to me, it's been delivered. No, it
wasn't wasn't delivered. I can tell you that I'm where
it's supposed to be delivered. Your pack up was delivered
successfully to the address ee who's the address he you
told me earlier it couldn't be delivered because you had
the wrong wrong address. And then I get an alert.
I got, by the way, no tracking number. I don't
(06:03):
have a tracking number.
Speaker 2 (06:04):
Okay, alert your package might need to go unusual shipping condition.
I know it's undergone unusual shipping conditions. You've told me
about it. This may do to and it's the English
isn't good here. This may be do. But if this
may do to several reasons they missed for a be
(06:24):
most likely package was returned to said, Oh, that's good
to know. Customs issue lost damage, et cetera. That's the alert.
And then I get a thing that has expired. Your
package was in transportation period for a long time. Oh
I know that still has no delivered results. Oh I
know that too, even though you told me it was delivered.
(06:46):
So as a result, I went to my credit card
company on Saturday afternoon and they were great. I will
tell you my credit card company is a visa company.
It's a Visa credit card. They have always treated me well.
I said, I'm not paying for that, and they gave
me a credit Still haven't gotten the package.
Speaker 3 (07:05):
But the lesson I have learned is really simple. I
will never again order on the internet without talking to
a human being and without being convinced that human being
was an American. Because on Saturday, I ordered another product
and I got a woman spoke English. I asked her,
(07:26):
where are you located Florida? Said really, she could have
been told to She could be anywhere and say Florida.
I said, what city of you're near? At Florida, Fort Lauderdale.
You had me at Fort Lauderdale.
Speaker 2 (07:40):
I went ahead and ordered, and I have no concern
that I will not receive that package. So I'm doing
this kind of publicly embarrassing myself.
Speaker 3 (07:51):
But that's okay.
Speaker 2 (07:53):
If I can save you some aggravation by doing this,
I'm happy. All right, We're going to go to phone
calls right after this break. I just wanted to reset
six one, seven, two, five, four to ten thirty six
one seven, nine, three one ten thirty If you don't
want to talk about it, We'll move on to open lines.
We'll move on to some other subject. I got a
couple of calls here. Let's light the rest of the
(08:15):
lines up, and let's let's help people. The Internet's a
wonderful thing, but it's a dangerous place to play if
you don't know who you're playing with.
Speaker 3 (08:26):
It's as simple as that.
Speaker 2 (08:28):
Make sure it's an American, make sure and it's an
American company, and if possible, make sure it's manufactured in
the good old US of A. Because other than ed
or Canada, I'm with Canada. I stand solidly with my
my Canadian brothers, including Daryl up in New Brunswick, UH
(08:48):
and Paul and Ontario and all all the listeners in Canada.
Six one, seven, two, five, four, ten thirty, six one seven,
nine three, one ten thirty. This what I'm talking about.
If you don't want to talk about it, we'll have
to find something else. I think this is important. I
hope you do too. We're back on Nightside.
Speaker 1 (09:08):
You're on night Side with Dan on Boston's news radio.
Speaker 3 (09:14):
All right, let's go to the Phone's got to go to.
Speaker 2 (09:16):
Alex in Millis. Alex, welcome back, to night sid. How
are you sir?
Speaker 4 (09:21):
Hey, hey Dan, I was going to talk about something else,
but I've ordered things online. Actually my wife does most
of the ordering, and it's pretty nine to nine percent
of the time everything we order is UH is okay.
You know when you go into a brick and mortar
store and UH, I don't. I won't mention which stores
(09:41):
we go into UH and and they UH, they ask you,
would you like to round off your change? I mean,
I don't mind donating, but you know, I don't. I
don't like, you know, when they do that, when they
beg and also I get inundated. I've donated to different checks,
whether it's diabetes, Alzheimer's, heart, heart, you know, and I'm
(10:06):
getting pieces of mail every day with these stickers and
it's NonStop. So they must sell your information. And from
what I understand, when you donate to these charities, maybe
one percent of your donation, you know, makes an impact.
Speaker 2 (10:22):
So it depends on well, first of all, you're not
correct on that. There's a website called charity Navigator, and
most charities are registered at charity Navigator and you can
look up what the administrative costs are. So if you
send one hundred dollars to a charity you can figure out.
(10:43):
They'll tell you, you know, ninety percent or ninety five
percent or eighty percent or whatever, and then you got
to make decisions when I get whenever I get the
phone calls on charities from Hi, I'm calling from a
local police association. I would like to see if you'd
be willing to send us a contribution to your local
(11:04):
police department.
Speaker 3 (11:05):
And I'm saying where you located?
Speaker 2 (11:07):
Well, we're the local police association, but where are you
physical located? Well I'm in Chicago, Illinois. Yeah, well maybe
that no. But I'll say, well, why would I send
you a check? I can just take a check for
one hundred dollars and bring it down to the local
police association, well, you know, and then I'll ask him,
(11:28):
I say, what are your administrative cost?
Speaker 3 (11:30):
What do you mean by that?
Speaker 2 (11:31):
What percentage of the check that I sent to you
is actually going to go to a local police department?
Speaker 3 (11:37):
Oh, forty seven percent or whatever? It's absurd.
Speaker 2 (11:42):
So, charity Navigator, any charity that you get solicited by,
particularly if it's a major national charity, you can figure it.
Speaker 4 (11:49):
Out, all right, Yeah, have you.
Speaker 2 (11:54):
Generally have you and your wife generally had good luck
with charities, even charities that are over not charities with
internet companies, even internet companies overseas.
Speaker 4 (12:08):
One time we ordered a knee bike for my son,
and uh we had a problem trying to you know,
it was they sent me a new wheel because it
wasn't lining upright, and I had a hard time to
try to get my Actually, you know, we used a
credit card and finally I went to my bank, and
they need a bank and they were nice enough they
(12:30):
were able to have them, you know, put the credit
doc in our accounts, but it looked like two months,
you know.
Speaker 2 (12:37):
Excellent, excellent, Thanks Alex. Great to hear your voice. Thank
you much for your call.
Speaker 4 (12:41):
Thanks, good night.
Speaker 3 (12:41):
Do you still We go to Joe and Lynn. Joe
next on Nightside, Go right ahead, Joe.
Speaker 2 (12:45):
Hi Dan.
Speaker 1 (12:45):
I agree with you about the stores. I don't like
it's hard for me as a blind person. A lot
of people can do it, but a lot of these
places don't have phone numbers, and I found that it's
hard to get stuff in America.
Speaker 2 (12:59):
Are you talking about Internet locations or you're talking about
brick and mortar stores.
Speaker 1 (13:05):
Well, the first internet locations because I ordered something a
long time ago, right at a hard time. I'll never
do it again. I had to bring it back. I
got a couple of emails. One was from Bangladesh, one
was from Abadabia. And this is ridiculous. I don't like
ordering online. Well, I wish I would we go.
Speaker 2 (13:23):
Back to the suggestion that I'm making Joe is for
people like you and for people like me, that I
will never again order online unless there's a telephone number
attached to the offer. There was not in this case,
and I just took the easy way out. I clicked
on it, put in my credit card number and all
(13:45):
of that. Now I'm worried about my credit card, but
that's another story.
Speaker 1 (13:49):
Yeah, I know, you know, I.
Speaker 3 (13:53):
Hopefully will.
Speaker 1 (13:54):
Most of these places that I found out from people
don't have phone numbers, and that's crazy.
Speaker 3 (13:58):
Well, I'm never again.
Speaker 2 (14:00):
I don't care if someone wants to sell me whatever.
I'm not gonna do anybody without a phone number. And
I'm not going to do a purchase via the internet
unless I place it with a human.
Speaker 3 (14:16):
Being who I actually speak to.
Speaker 2 (14:21):
So if I'm all and I don't get a human being,
and I'm going into some sort of automated voice box.
Speaker 3 (14:29):
That's it, not playing that game. As I said, I
don't want a woman who I reached. Let me finish
you out, Let me finish, and then I won't cut
you off. I promise.
Speaker 2 (14:39):
I had a woman who I reached on Saturday or
small item. It's only like twenty bucks, but I got
her and I said where you located?
Speaker 3 (14:50):
She said Florida. I said, whereabouts in Florida? What city are?
You're near? Fort Lauderdale.
Speaker 2 (14:54):
And I'm very confident, very confident that that's gonna work
out fine.
Speaker 1 (14:59):
Going that's the way it should be. I get people
from the Philippines, Oh, we can't say where we are.
You can tell they're foreign by their accent. And I
don't want to deal with the may have a hard time.
They don't understand, Oh how is your day? Such and
such and all that. I agree it should be in America.
We've got to get this back and stop all this nonsense.
Everything I had all on one.
Speaker 2 (15:20):
I had one one time where I think I was
trying to change a flight reservation with American Airlines.
Speaker 3 (15:27):
So I got a woman on the phone.
Speaker 2 (15:29):
And by the way, when you do call, you can
ask some companies you can say, can I please speak
to an onshore representative? Some companies put you in touch.
So this woman with Delta air Lines had a foreign accent,
but that's okay, she'd be an American. So I said,
could you tell me where are you located? And she said, oh,
American Airlines is located in Dallas, Texas. I said, I
(15:51):
know where American Airlines is located, but where are you
physically located? She said to me, American Airlines in Dallas.
I said again, could you tell me where you are
right at this moment? So she got a little tough
and she said, why would you be asking me that question?
I said, well, I said, let me ask you another question.
(16:13):
I said, what is the name of the Dallas football team?
I think everybody knows the Dallas Cowboys. And she said,
why would you ask me that question? I said, because
I didn't want to ask you who the Dallas hockey team.
I said that would be too hard a question.
Speaker 3 (16:29):
And she hung out yeah. So anyway, it's it's caveat empter.
Speaker 2 (16:35):
Everybody remembers in school you learned in Latin buyer beware.
Speaker 1 (16:40):
That's right, buyer beware. I agree, I just wish.
Speaker 3 (16:43):
I had ten times when you're on the internet.
Speaker 1 (16:45):
Go ahead, Yeah, I agree. Just wish we had more
brick and mortar stories like it used to be. There's
just too much of this lazy online call now and
they give a number, or if you get a number,
you get someone in India, which I have. All right, thanks,
thank you, Joe.
Speaker 2 (16:59):
I can I let's keep rolling here, Gonna go next
to Diane and Bill Rickett.
Speaker 3 (17:04):
Diane, welcome back.
Speaker 5 (17:05):
How are you hey?
Speaker 6 (17:07):
It's a new week, so I could call again.
Speaker 2 (17:09):
Right, absolutely, absolutely, and remember you always are eligible. Everybody
gets a hall pass on the twentieth hour on Friday.
Speaker 6 (17:16):
Well, I have two little stories. So the first one
is I love ordering my groceries through either instacot or
Amazon Fresh or whatever.
Speaker 3 (17:26):
That gotta be. That's got to be local, I assume.
Speaker 6 (17:30):
Yeah, because they delivered within two hours. It's amazing.
Speaker 3 (17:34):
That's great. So diff I have no problem with that.
Good for you.
Speaker 6 (17:37):
Well it's a good one, right. So the bad one
is Facebook. You know how they have those ads that like, oh,
buy a couch eighty percent off or whatever, buy what
me couch hous couch co ou.
Speaker 3 (17:53):
H oh couch?
Speaker 6 (17:55):
Okay, right, right, so we said it was Wayfair, which
is in in Walfam.
Speaker 4 (18:01):
I believe it is local company.
Speaker 6 (18:03):
Yeah, yeah, so it looked legit and everything. So I
ordered this couch.
Speaker 2 (18:08):
But you didn't talk to anybody on the phone, did you.
Speaker 6 (18:11):
No? I did everything online because the ad looked legit.
It looked like their and everything.
Speaker 3 (18:17):
This ad that I.
Speaker 2 (18:18):
Got suckered into looked legit as well. But I'm never
doing that again. Go ahead, tell us your story.
Speaker 6 (18:23):
So yeah, so then all of a sudden it said
that it was going to come in three days. Three
days came, and then I'm like, I called and of
course you get a fig enough and they were like, oh,
we're doing the shipping, and they send me this manifest
from some Cornice shipping company and it's going to be
two weeks. But then when the two weeks came, they
(18:45):
said it was going to be the United States Post
Office and I'm like, what is the guy going to do?
Put it on his back? That can't fit in the truck,
and it's that. It was a scam and I but
luckily in my bank I got my money back and stuff.
But the best was they said it was the it.
Well that's exactly what I'm going to a picture.
Speaker 2 (19:03):
Yeah, yeah, it said it was delivered, and then it
said it was not delivered.
Speaker 6 (19:09):
So no, yeah, yeah, but mindset it was delivered. And
I was like, well, is it a miniature couch? Is
it in my mailbox? Like I you know, And then
when I went out there and it wasn't there, I
called them up and then finally they stopped corresponding with me.
But my bank refunded the money.
Speaker 2 (19:26):
But just think about the amount of aggravation you went through.
You tried, you tried to do something decent and by
the way, and you know, if they said a wayfair couch,
uh ninety nine percent off, you'd say that's a scam.
So eighty percent you'd say to yourself, that's possible. You know.
Speaker 6 (19:45):
Yeah, they have clearance stuff because a lot of my
friends bought and it looked like so cozy and stuff.
And I just moved into a new place and I
didn't have a living room set. So I was like,
oh my god, perfect timing, you know, and boy I
got scammed. Well, you get.
Speaker 3 (20:03):
Scammed and you learned, you learned a really important lesson.
Speaker 6 (20:07):
Yeah, But then I found out other friends have done
the Facebook ads and my one friend day of vacuum
cleaner never came. It was Home Shopping Network. They said
they were, so.
Speaker 2 (20:18):
You really have the problem is, as they say, I'm
kind of embarrassed because I should be smart enough, and
I should have been smart enough to say I'm not
just going to order on the net. I'm thank god
I didn't put you know, I mean, I did put
my uh my credit card number, but I'm going to
block this company from the credit card.
Speaker 6 (20:40):
Yeah, I got a new card show.
Speaker 3 (20:42):
Yeah all right, all right, Diana, thank you much. That
brings us to the eleven thirty news. So I'm going
to let you go.
Speaker 2 (20:47):
Thank you.
Speaker 6 (20:48):
We'll have a great night and see it twelve all right.
Speaker 2 (20:51):
Thanks, I'll see you on night side with Dan ray
our Facebook post game.
Speaker 3 (20:54):
Thanks. I appreciate it.
Speaker 1 (20:56):
See bye bye.
Speaker 2 (20:58):
Uh okay, I got a couple of oval lines six one, seven, two, five,
four to ten thirty six one seven, nine three one
ten thirty. I think this is if you're telling me
you've never that you've always been successful ordering on the internet. No,
that's not so, because we've had too many good stories. Tonight,
(21:19):
I want to have you add yours to the conversation.
Two number six, one, seven, two, five, four to ten
thirty six one seven, nine three one ten thirty. Melissa
in Portland, Oregon is next. It's Night Side with Dan
Rayzy Boston's news radio.
Speaker 3 (21:37):
Let's get go across the country to see Melissa in Portland. Hey, Melissa,
how are you tonight?
Speaker 5 (21:42):
Welcome back, good, happy twenty twenty five World Series.
Speaker 2 (21:46):
Yeah, fortunately, I'm not watching. I'm not watching it, but
that's okay. I'm on the air my competition tonight. I
gotta ask you a question before we start. How crazy
is it in Portland, Oregon right now?
Speaker 3 (22:02):
Melissa?
Speaker 5 (22:03):
Oh, well, you know I'm not the right person to ask.
I live one point from that street challenge, I lived
at one point. I lived one point three miles maybe
one point two from where all that activity. The biggest
problem in my neighborhood is somebody might have to wait
(22:23):
three minutes for a latte.
Speaker 3 (22:28):
So you're okay. So what you're telling me is you're
in a good neighborhood.
Speaker 2 (22:33):
The crazyness that we see on TV, thankfully has not
impacted your neighborhood yet.
Speaker 5 (22:39):
Yeah, it's been very In fact, when I've been in
that area, I haven't even seen any activity. But I so. I.
You know, I've gotten a lot of calls and a
lot of texts, and I'm like, gish, you know, maybe
I'm just isolated in my little world, but I honestly
(22:59):
haven't seen anything.
Speaker 2 (23:02):
Yeah.
Speaker 3 (23:03):
Yeah, I asked an honest question and gave me an
honest answer. Tell me what you think about the Internet.
Speaker 2 (23:08):
We're talking about either being scammed or in my case,
not doing my due diligence.
Speaker 3 (23:15):
I put myself in this position.
Speaker 2 (23:19):
I didn't do it intentionally, but I didn't do I
didn't do my due diligence. I never should have ordered
without talking to somebody to make sure that this was
an American company. This has driven me crazy for the
last two weeks. To be honest with you, I.
Speaker 5 (23:33):
Can understand that I am two things. One, I've had
tremendous success with Amazon Fresh. My grocery bill has dropped significantly.
And check. My biggest problem with them is that I
might say I wanted it, you know between nine am
(23:53):
and eleven am. They'll deliver it at eight thirty am.
I mean, they're.
Speaker 2 (23:59):
Asked, is Amazon Fresh like Instacart the equivalent of Instacart?
Speaker 5 (24:04):
I guess it would be. But what I like about
it is. I've never had fresher produce and andy. There's
a whole white paper out there about why they keep
their costs a certain way. So I've noticed a drop
and cost. You know, they deliver my pet food, you know,
(24:25):
things up Like I said, I live up thirty two steps.
Everything comes right to my door. It's been a great
experience for me.
Speaker 1 (24:33):
For me, you're dealing with you're dealing.
Speaker 2 (24:35):
With You're dealing with an American company. Do you designate
when you deal with Amazon Fresh? Do you designate the
store you want the product from? Or you just say
I want this and they they have the products there?
Do you know what I'm saying?
Speaker 7 (24:51):
I have?
Speaker 5 (24:52):
I think everything is local from their warehouse. You know,
they have a lot of different warehouse facilities. But it
is much cheaper than my read or grocery.
Speaker 3 (25:00):
Okay, do you order? Let me ask you this.
Speaker 2 (25:03):
Do you ordinary just order the produce or do you
also order things like you know, bread or you know,
desserts or meat or anything. Is it you get everything
you potentially could want?
Speaker 5 (25:14):
I do. I'm not a big meat eater. Okay, excuse me,
but there their meats are a little pricey. But if
I would maybe go to a regular maybe go to
a regular grocery.
Speaker 2 (25:26):
How many times a week do you get do you
order from them?
Speaker 5 (25:30):
I probably do something once every every three weeks.
Speaker 3 (25:33):
So I try to once every three weeks. And the
produce fresh.
Speaker 2 (25:39):
Well.
Speaker 5 (25:39):
I will freeze, like I'll freeze things and we'll all,
you know, pre prep salads and stuff like that.
Speaker 8 (25:46):
Really good.
Speaker 2 (25:47):
You are, honestly no, I'm serious. What I'm saying is
you know what to do. I put you I don't
freeze stuff. I I always want fresh vegetables and fruit
in my refrigerator and tell you you go to my refrigerator.
You got you want an orange, there's an orange. You
want a fresh Macatie Chapel, there's a macan. You want
a salad, there's a salad, one tomatoes. I'm a guy
(26:12):
during the summer, I'm down. I'm down here by myself
for the most part.
Speaker 3 (26:16):
Uh.
Speaker 2 (26:17):
I do all my shopping during during the winter. My
wife very rarely goes to a grocery store. I mean
it's you know, it's gotta be something really.
Speaker 1 (26:29):
Well.
Speaker 5 (26:29):
I will tell you this though. On the flip side,
I will not buy electronics from Amazon, and I have
made that mistake twice and it was two times too many.
And I one time I went to buy a fit that,
another time I tried to buy a second fit that.
Speaker 1 (26:49):
And just.
Speaker 5 (26:51):
What I've learned, what I've learned in that experience is
to price things maybe through an Amazon or a Walmart,
and then if you can go to a regular store
and just I mean it, it just was just what
And you know, maybe that was just me. The other
thing I would tell you is, you know, I think
(27:12):
you nailed it from a due diligence standpoint, is where's
your trust when you when you when you whether it's
online or in person. You know, I have a local
grocery store here where that's where my pharmacist is at.
It's incredibly busy. It's a lot of chaos. I go
(27:33):
to that grocery store and that pharmacy because of the pharmacist.
My insurance would love me to get everything mailed to me.
I go there because my pharmacist says things like, oh,
your medicine was changed. How are you with that?
Speaker 3 (27:52):
Like I do not get medicines either.
Speaker 2 (27:57):
I want to make sure yeah, and I look at
the pills and make sure whatever that they're the right pills.
Speaker 3 (28:03):
I hate to do this, team, Alessa.
Speaker 2 (28:04):
I could talk to you all night, you know that,
but I gotta keep rolling here. And I'm glad to
know that you're safe and sounds in Portland.
Speaker 3 (28:14):
Thank you.
Speaker 5 (28:14):
Oh that's great. Take care bybye.
Speaker 3 (28:16):
All right, thanks, quick.
Speaker 2 (28:17):
Break coming back here, No quick break. Let's get right
to Steven Attleborough. Steve, don't want you to have to wait.
You go right ahead, sir, A right, go ahead, Steve Dan.
Speaker 7 (28:25):
Thank you for the call. Great topics tonight, A statement
and a question. The statement you know your previous car
made a great point about brick and mortar stores. Now,
when you go to a mall, order a store, and
you know, you can go in there and you can
like Walmart or whatever, and you see a whole plethora
(28:46):
of pants and shirts and you can touch the shirts
and feel the qualities and hold them up and go
into the dressing room and try it on, and that's wonderful.
And then you order something online. You're lucky. I mean
a lot of the time you do get the right stuff,
but there is that rare occasion where you're going to
get the wrong size, the wrong color, and then you've
(29:08):
got to drive up to the place and have it
ship back and wait two or three days to have
a exchange if you're lucky. And the question is, and
then I'll let you go, is why can't American companies today,
like cable companies, internet companies, large corporations, computer companies, have
(29:33):
their call centers. And this is basically what you were
talking about earlier, based in the United States, so you
can talk to somebody relatively close that understands you, that
you know, you're kind of on the same level. And
it's not offensive to request that. But why do they
do it? And I'll let you go and thank you
very much for the cost?
Speaker 2 (29:55):
They do it because they the people of the CPAs
or whatever who they bring in the bean counters as
I call them.
Speaker 3 (30:06):
They say, well, we can save a little bit here,
we can save.
Speaker 2 (30:08):
A little bit there, but they lose the long term
good feelings. So, for example, when I need to talk
to someone if my newspaper isn't delivered, take the simplest
that the simplest product.
Speaker 3 (30:21):
All I got to do is have the newspaper at
your front door once a day. That's all.
Speaker 2 (30:25):
Well, someday, you know, the newspaper doesn't get delivered. There
I don't know. They put a corier on who doesn't
know where your house is whatever. Okay, I want to
talk to somebody and I want to find out for them.
I don't want to talk to somebody in Phoenix, Arizona,
or in the Philippines. And that's a huge mistake that
the Globe makes. The Globe doesn't care about me, and
(30:45):
I know that, but they don't care about individual customers.
And that is a huge mistake because newspapers they have
a tough time, you know, making money.
Speaker 3 (30:56):
You want to.
Speaker 2 (30:57):
Charge me a little more, charge me a little more,
but give me the service. It's like you go to
a restaurant and if you feel the restaurant doesn't care
about you, you're not going back. I went to a
restaurant last night and I had a great waitress put
a I put a twenty five percent tip on the
credit card bill. When they posted it today, they didn't
recognize the twenty five percent tip for the waitress. You know, now,
(31:20):
I'm gonna have to call this restaurant and say, hey,
you didn't put You know, the charge was like one
hundred bucks roughly, and I put made it one hundred
a quarter. They only charged my this is a restaurant that's, like,
I don't know, a half less than a half mile
from where I live. I'll have to and they're not
open except Wednesday to Sunday. So I'm gonna have to
(31:41):
go there to make sure that the waitress gets my tip.
And guess what, I'm gonna do that because I don't
want that waitress to get screwed and not get my tip.
Speaker 7 (31:52):
And that that was the next question. Do you think
that was intentional so the boss could take most of
the tip and not pay the waitress.
Speaker 3 (31:58):
Or I don't know.
Speaker 2 (32:00):
I mean the bill was whatever, It was like one
hundred and four dollars and something cents, and there was
a four dollars service charge because I was using a
credit card and I put a twenty five dollar tip
on there and it didn't reflect the twenty five dollar tip. Well,
that waitress was good to us, That's why she got
a twenty five dollar tip. I'm gonna go back there
(32:22):
on Wednesday with my copy of the credit card and
say how come you only charged me? You know whatever,
it was one hundred and four dollars, it's really supposed
to be one.
Speaker 3 (32:31):
Hundred and twenty nine dollars right now.
Speaker 2 (32:34):
If by tomorrow there's an additional charge which reflects the tip,
that's fine, but that's a stupid way to do business too.
Speaker 3 (32:41):
The chances of me going back to that restaurant anytime
soon slim to none, and slim just left town.
Speaker 7 (32:48):
Thanks Dan, thank you, Thank you for the call, my friend.
Speaker 2 (32:52):
Right back at you, Steve, thank you for calling. Without you,
I don't have a show, Thank you, man, talk to.
Speaker 7 (32:56):
You soon and stop it. Stop it.
Speaker 3 (32:59):
Well. I'm sure I make the point that I could
come up with topics.
Speaker 2 (33:04):
I can come up with guests, but the magic of
the show are people like you, Steve, and people like Melissa,
and people like Joe, and people like Diane and Alex.
You know, it's it's it's it's guests, topics, add callers
and stir.
Speaker 3 (33:22):
They don't want to listen to me for four hours.
Speaker 7 (33:24):
Go ahead, I agree with you, but you also have
to understand the magic starts somewhere, and ultimately, my friend,
it starts with Hugh Steve.
Speaker 3 (33:32):
I appreciate it very much. You are a friend. Thank you,
my friend. Talk to you soon, good night, right, Thank
you much. All right, Lee and Needham, you stay right there.
John in New York.
Speaker 2 (33:40):
And I got a couple of open lines here six one, seven, two, five, four,
ten thirty six one, seven, nine, three, ten thirty. Would
I like to fill these liys up and get five callers?
Speaker 3 (33:49):
You bet? You? Coming right back on Night Side.
Speaker 2 (33:52):
It's Night Side with Dan Ray, Boston's news Radio. Okay,
you're gonna wrap the hour, wrap the show. Let's go
to Lee and Needham. Lee, welcome back.
Speaker 8 (34:01):
How are you good?
Speaker 9 (34:03):
How are you doing? On Facebook, the homepage they do
have ads for different things, shirts and stuff. So I
saw some an ad that Clint Eastwood was said talking
about memory memory.
Speaker 3 (34:18):
Bolognad.
Speaker 9 (34:19):
I didn't know that. And then so it was fifty
nine dollars for a bottle and I six for three hundred.
And I thought, because I was watching his lips.
Speaker 2 (34:29):
And no's no way, the lips are SYNCD. It's all
artificial intelligence.
Speaker 9 (34:36):
It's it really Yeah, did you pay for it?
Speaker 3 (34:41):
Did you pay for to know?
Speaker 9 (34:43):
Yes? I, well, buy six bottles for three hundreds. So
I did that, and then I showed my doctor and
I said, you know, it's all four plants, and he
said we He goes, well, you got to be careful,
you know, And I told him, so it's too late
to reach and I still can't find my glasses, so.
Speaker 1 (35:06):
Right right.
Speaker 9 (35:07):
It was stupid though, but I didn't even think of AI.
I didn't even.
Speaker 2 (35:11):
Well again, I'm glad I talked about it tonight and
hopefully some other people. Yeah, we're gonna see more and
more of that. You gotta be careful. You got to
be careful.
Speaker 9 (35:20):
You got to be careful.
Speaker 2 (35:22):
Thanks Dan Lee, thank you very much for calling. Okay,
and I wish you know see what your doctor says.
I don't know if you know, make sure before you're
taken me your clearing with the doctors.
Speaker 3 (35:33):
They can't hurt you.
Speaker 9 (35:34):
Who knows, you know, i'd.
Speaker 2 (35:40):
Good luck, Thanks, good night. We're gonna wrap it up
with John in New York. John, welcome back day.
Speaker 8 (35:49):
Thank you very much. Hello, Ben. I want to say
that I believe you were talking about a waitress's tip
was neglected on your charge bill. Yeah, yeah, okay, it's
crazy thing it is. But then you know what I
do using the waitresses that I ever had, the women,
(36:11):
all right, yeah, they give me good service, all right, Yeah,
I mean fifteen percent is customary in this state, whatever
they say, but it's really good. I'll give it, you know,
like thretty percent, and I'll give cash. I don't put
it on the credit card.
Speaker 2 (36:27):
Well you know something, you know that much should have.
I got to start thinking about that. And the reason
is that they're you know, the four percent.
Speaker 3 (36:42):
Was on.
Speaker 2 (36:44):
And hopefully tomorrow I will see the twenty five dollars.
I should have just given her the cash. At this point,
I'll tell you this, though, I'm really upset with this restaurant.
There's one for them to short change the waitress. I
put it on my credit card. They're charging me only
one hundred and four dollars. They're not making they're not
(37:04):
ripping me off. They're ripping off their own waitress. If
they don't have respect for their own weight staff, I
don't want to go back there because they don't have
respect for me. Uh say, as a customer.
Speaker 3 (37:17):
It's just it is so uh, it is so fright.
Speaker 8 (37:21):
You know, I travel, It is I traveled for many
years and that never happened on any of my credit
card goes. That the tip was left off and left maybe,
but uh, you know what's the reason why I'll get
him thirty per hand in the cash and I'm actually
handed to him, I don't leave it in the book
on the table and leave all right, maybe the bus
(37:41):
boy might take it. You know.
Speaker 3 (37:43):
No, I agree with you on that. I agree with
you on that.
Speaker 2 (37:45):
No. I think that they're going to start doing is
is is just giving in person. But the problem is
when you do that, I always think to myself, maybe
the restaurant thinks, just stiff the waitress.
Speaker 3 (37:59):
I know that.
Speaker 2 (38:01):
I love you know what?
Speaker 8 (38:04):
They they know they take that when the girl makes
her remark to him. All right, So the girl isn't
going to make remark to him that you didn't tip.
You'll call you a cheapskate, you know what I'm saying.
Speaker 3 (38:15):
Yeah, Well, that's it the problem. That's the other problem too.
Speaker 2 (38:17):
I'm a little bit of a public figure here, uh
and I I'm embarrassed to think that this because I
what I do is I write it on the merchant's
copy and then I write it on my own copy.
So you know, I'm gonna say to him, let's see
the merchant's copy, because I know that tip was on
the merchant's copy, and I'm asking them them basically, I
(38:39):
want to pay the waitress.
Speaker 3 (38:40):
Anyway. We'll save that for another night as well. John,
Thank you, my friend. We'll tell you.
Speaker 8 (38:45):
You know. The thing is Uncle Sam is and seeing
the extra money either if you give it a cash
you follow. So she's ahead. Oh yeah, no, I totally
get that.
Speaker 2 (38:56):
I told I understand that. You know I'm not a
I R S collector. How simple as that? All right,
thank you John.
Speaker 8 (39:04):
Okay, you have a good night now, thank you much.
Speaker 2 (39:08):
All right, we're done for the night. It was an
interesting night, different sort of night. We try to do
it differently here on Nightside every night. My producer Shane Sookes,
did a great job tonight. First time. Shane's with me tomorrow,
Wednesday and Thursday as well. Rob Brooks is off this week.
Speaker 3 (39:25):
Shane.
Speaker 2 (39:25):
Great job, thank you. Great job to Marita, great job
to all who called. I will be on Nightside with
Dan Ray in a couple of minutes. All dogs, all cats,
all pets go to heaven. That's where my pell, Charlie Rays,
who passed fifteen years ago on February. That's where all
your pets are who passed.
Speaker 3 (39:39):
They loved you.
Speaker 2 (39:40):
When you love them, I do believe you'll see them again.
See you get them all night on Nightside. Everyone have
a great Tuesday,
It's Night Side with Dan Ray. I'm telling you Boston Radio.
Speaker 2 (00:06):
All right, welcome back everyone. It's an interesting night. You
get a lot of stuff going on in the sports world.
The Bruins took a beating up an auto was seven
and two. This team's in trouble. I'm not doing sports tonight,
but obviously you have that your Monday night football with
Kansas City Chiefs trying to reassert themselves. And now the
(00:28):
word that I just heard that Shah'tani had a big.
Speaker 3 (00:32):
Night at the World Series. Wow. But and again that
game is now five to five.
Speaker 2 (00:42):
Yeah, okay, So I can understand if everybody's looking at
other things, that's fine. At the same time, I gotta
be honest with you. We just pile through here on Nightside,
as simple as that. We have no interest in any
thing other than what's going on on night Side, and
(01:03):
I hope you don't. Is you don't as well, let
me put it like that, because I just think that
it's important for us to focus on our mission and
keep other things. You can read about the sports in
the newspaper tomorrow morning. So I got a couple of
options here for eleven o'clock, and we've spent an hour,
(01:27):
and I'm more than happy to continue to talk about this.
I want to make my listeners aware many of you
out there are not comfortable on the internet, and you
have reason to be not comfortable on the internet. I
(01:48):
am still a firm believer in brick and mortar stores.
We've lost a lot of brick and mortar stores in
this country over the years, and we'll probably lose more.
But I had an experience in which what I ordered
doesn't matter. But I didn't do my due diligence, and
(02:11):
I'll take responsibility for it because I ordered something on
the internet. It was like forty nine dollars, so it
wasn't the cheapest thing. It wasn't the most expensive thing,
but forty nine dollars to me is still my money.
And if I'm going to order something, I want to
get what I ordered. And the experience that I had
(02:33):
was difficult and unsettling. And if you've just joining us,
I simply ordered it from a company on the internet.
I didn't speak to anybody, I didn't do my due diligence.
It turned out as a company in China. In the
first day, I got this email from this Chinese company.
(02:54):
They had my email looking to buy other products. And
then a couple days later I was told that it
was at what I ordered was at the production center,
whatever the heck the production center was. And they went
on and on and on and as they say, I
can read this to you in reverse order, but it's frustrating.
(03:20):
Let me just give you a sense of it. I
get this thing in Chinese, by the way, which eventually
was it changed to English. Arrived at exports center on
October eighteenth. Now I ordered on the fourteenth, But that's okay.
So where did it where I'm from? I know it's
in somewhere in China. And then arrived at weighing district
(03:43):
of warehouse. I don't need to know that. Then on
August twentieth, departed from export center. Oh good, it got
weighed and it departed August twentieth, cargo leave ec warehouse. Okay,
brought it from the expost center, and now they're telling
me it left the warehouse.
Speaker 3 (04:05):
Okay. Fine.
Speaker 2 (04:06):
Arrived at origin point. I have no idea where it
says HKG. Does that mean Hong Kong? Maybe customs released
from origin point. Then the next couple of days later,
departed from original country what country instead of writing original country?
Speaker 3 (04:21):
Aren't they right? China? That's where it's coming from. I
figured that out.
Speaker 2 (04:26):
Only figured that out because all the information was in
Mandarin or something which I don't read. Arrived that destination country,
says JFK. So must have flown into JFK. That's good
to know. Custom clearance completed. That's good. That's nice to know.
Clarence agency picked up. I have no idea what the
clearance agency is. Hand over the local carrier. I have
(04:48):
no idea who local carrier is. At some point I
got something that told me that the package was at
a FedEx warehouse FedEx center in Weymouth. So I stopped
a FedEx driver who was driving and waved the guy over,
and they said, how do I contact FedEx?
Speaker 3 (05:09):
Oh, you got to call the eight hundred number. Great.
Speaker 2 (05:12):
So I'm calling the eight hundred number because I had
received information from the same company this all in one
package tracking It gave me info received intrins and pickup
out for delivery undelivered Weymouth mass parcel received but with
incorrect address. How can I have an incorrect address? Please
(05:35):
contact with customer service directly and scheduled delivery who's customer service.
Speaker 3 (05:41):
Then it says to me, it's been delivered. No, it
wasn't wasn't delivered. I can tell you that I'm where
it's supposed to be delivered. Your pack up was delivered
successfully to the address ee who's the address he you
told me earlier it couldn't be delivered because you had
the wrong wrong address. And then I get an alert.
I got, by the way, no tracking number. I don't
(06:03):
have a tracking number.
Speaker 2 (06:04):
Okay, alert your package might need to go unusual shipping condition.
I know it's undergone unusual shipping conditions. You've told me
about it. This may do to and it's the English
isn't good here. This may be do. But if this
may do to several reasons they missed for a be
(06:24):
most likely package was returned to said, Oh, that's good
to know. Customs issue lost damage, et cetera. That's the alert.
And then I get a thing that has expired. Your
package was in transportation period for a long time. Oh
I know that still has no delivered results. Oh I
know that too, even though you told me it was delivered.
(06:46):
So as a result, I went to my credit card
company on Saturday afternoon and they were great. I will
tell you my credit card company is a visa company.
It's a Visa credit card. They have always treated me well.
I said, I'm not paying for that, and they gave
me a credit Still haven't gotten the package.
Speaker 3 (07:05):
But the lesson I have learned is really simple. I
will never again order on the internet without talking to
a human being and without being convinced that human being
was an American. Because on Saturday, I ordered another product
and I got a woman spoke English. I asked her,
(07:26):
where are you located Florida? Said really, she could have
been told to She could be anywhere and say Florida.
I said, what city of you're near? At Florida, Fort Lauderdale.
You had me at Fort Lauderdale.
Speaker 2 (07:40):
I went ahead and ordered, and I have no concern
that I will not receive that package. So I'm doing
this kind of publicly embarrassing myself.
Speaker 3 (07:51):
But that's okay.
Speaker 2 (07:53):
If I can save you some aggravation by doing this,
I'm happy. All right, We're going to go to phone
calls right after this break. I just wanted to reset
six one, seven, two, five, four to ten thirty six
one seven, nine, three one ten thirty If you don't
want to talk about it, We'll move on to open lines.
We'll move on to some other subject. I got a
couple of calls here. Let's light the rest of the
(08:15):
lines up, and let's let's help people. The Internet's a
wonderful thing, but it's a dangerous place to play if
you don't know who you're playing with.
Speaker 3 (08:26):
It's as simple as that.
Speaker 2 (08:28):
Make sure it's an American, make sure and it's an
American company, and if possible, make sure it's manufactured in
the good old US of A. Because other than ed
or Canada, I'm with Canada. I stand solidly with my
my Canadian brothers, including Daryl up in New Brunswick, UH
(08:48):
and Paul and Ontario and all all the listeners in Canada.
Six one, seven, two, five, four, ten thirty, six one seven,
nine three, one ten thirty. This what I'm talking about.
If you don't want to talk about it, we'll have
to find something else. I think this is important. I
hope you do too. We're back on Nightside.
Speaker 1 (09:08):
You're on night Side with Dan on Boston's news radio.
Speaker 3 (09:14):
All right, let's go to the Phone's got to go to.
Speaker 2 (09:16):
Alex in Millis. Alex, welcome back, to night sid. How
are you sir?
Speaker 4 (09:21):
Hey, hey Dan, I was going to talk about something else,
but I've ordered things online. Actually my wife does most
of the ordering, and it's pretty nine to nine percent
of the time everything we order is UH is okay.
You know when you go into a brick and mortar
store and UH, I don't. I won't mention which stores
(09:41):
we go into UH and and they UH, they ask you,
would you like to round off your change? I mean,
I don't mind donating, but you know, I don't. I
don't like, you know, when they do that, when they
beg and also I get inundated. I've donated to different checks,
whether it's diabetes, Alzheimer's, heart, heart, you know, and I'm
(10:06):
getting pieces of mail every day with these stickers and
it's NonStop. So they must sell your information. And from
what I understand, when you donate to these charities, maybe
one percent of your donation, you know, makes an impact.
Speaker 2 (10:22):
So it depends on well, first of all, you're not
correct on that. There's a website called charity Navigator, and
most charities are registered at charity Navigator and you can
look up what the administrative costs are. So if you
send one hundred dollars to a charity you can figure out.
(10:43):
They'll tell you, you know, ninety percent or ninety five
percent or eighty percent or whatever, and then you got
to make decisions when I get whenever I get the
phone calls on charities from Hi, I'm calling from a
local police association. I would like to see if you'd
be willing to send us a contribution to your local
(11:04):
police department.
Speaker 3 (11:05):
And I'm saying where you located?
Speaker 2 (11:07):
Well, we're the local police association, but where are you
physical located? Well I'm in Chicago, Illinois. Yeah, well maybe
that no. But I'll say, well, why would I send
you a check? I can just take a check for
one hundred dollars and bring it down to the local
police association, well, you know, and then I'll ask him,
(11:28):
I say, what are your administrative cost?
Speaker 3 (11:30):
What do you mean by that?
Speaker 2 (11:31):
What percentage of the check that I sent to you
is actually going to go to a local police department?
Speaker 3 (11:37):
Oh, forty seven percent or whatever? It's absurd.
Speaker 2 (11:42):
So, charity Navigator, any charity that you get solicited by,
particularly if it's a major national charity, you can figure it.
Speaker 4 (11:49):
Out, all right, Yeah, have you.
Speaker 2 (11:54):
Generally have you and your wife generally had good luck
with charities, even charities that are over not charities with
internet companies, even internet companies overseas.
Speaker 4 (12:08):
One time we ordered a knee bike for my son,
and uh we had a problem trying to you know,
it was they sent me a new wheel because it
wasn't lining upright, and I had a hard time to
try to get my Actually, you know, we used a
credit card and finally I went to my bank, and
they need a bank and they were nice enough they
(12:30):
were able to have them, you know, put the credit
doc in our accounts, but it looked like two months,
you know.
Speaker 2 (12:37):
Excellent, excellent, Thanks Alex. Great to hear your voice. Thank
you much for your call.
Speaker 4 (12:41):
Thanks, good night.
Speaker 3 (12:41):
Do you still We go to Joe and Lynn. Joe
next on Nightside, Go right ahead, Joe.
Speaker 2 (12:45):
Hi Dan.
Speaker 1 (12:45):
I agree with you about the stores. I don't like
it's hard for me as a blind person. A lot
of people can do it, but a lot of these
places don't have phone numbers, and I found that it's
hard to get stuff in America.
Speaker 2 (12:59):
Are you talking about Internet locations or you're talking about
brick and mortar stores.
Speaker 1 (13:05):
Well, the first internet locations because I ordered something a
long time ago, right at a hard time. I'll never
do it again. I had to bring it back. I
got a couple of emails. One was from Bangladesh, one
was from Abadabia. And this is ridiculous. I don't like
ordering online. Well, I wish I would we go.
Speaker 2 (13:23):
Back to the suggestion that I'm making Joe is for
people like you and for people like me, that I
will never again order online unless there's a telephone number
attached to the offer. There was not in this case,
and I just took the easy way out. I clicked
on it, put in my credit card number and all
(13:45):
of that. Now I'm worried about my credit card, but
that's another story.
Speaker 1 (13:49):
Yeah, I know, you know, I.
Speaker 3 (13:53):
Hopefully will.
Speaker 1 (13:54):
Most of these places that I found out from people
don't have phone numbers, and that's crazy.
Speaker 3 (13:58):
Well, I'm never again.
Speaker 2 (14:00):
I don't care if someone wants to sell me whatever.
I'm not gonna do anybody without a phone number. And
I'm not going to do a purchase via the internet
unless I place it with a human.
Speaker 3 (14:16):
Being who I actually speak to.
Speaker 2 (14:21):
So if I'm all and I don't get a human being,
and I'm going into some sort of automated voice box.
Speaker 3 (14:29):
That's it, not playing that game. As I said, I
don't want a woman who I reached. Let me finish
you out, Let me finish, and then I won't cut
you off. I promise.
Speaker 2 (14:39):
I had a woman who I reached on Saturday or
small item. It's only like twenty bucks, but I got
her and I said where you located?
Speaker 3 (14:50):
She said Florida. I said, whereabouts in Florida? What city are?
You're near? Fort Lauderdale.
Speaker 2 (14:54):
And I'm very confident, very confident that that's gonna work
out fine.
Speaker 1 (14:59):
Going that's the way it should be. I get people
from the Philippines, Oh, we can't say where we are.
You can tell they're foreign by their accent. And I
don't want to deal with the may have a hard time.
They don't understand, Oh how is your day? Such and
such and all that. I agree it should be in America.
We've got to get this back and stop all this nonsense.
Everything I had all on one.
Speaker 2 (15:20):
I had one one time where I think I was
trying to change a flight reservation with American Airlines.
Speaker 3 (15:27):
So I got a woman on the phone.
Speaker 2 (15:29):
And by the way, when you do call, you can
ask some companies you can say, can I please speak
to an onshore representative? Some companies put you in touch.
So this woman with Delta air Lines had a foreign accent,
but that's okay, she'd be an American. So I said,
could you tell me where are you located? And she said, oh,
American Airlines is located in Dallas, Texas. I said, I
(15:51):
know where American Airlines is located, but where are you
physically located? She said to me, American Airlines in Dallas.
I said again, could you tell me where you are
right at this moment? So she got a little tough
and she said, why would you be asking me that question?
I said, well, I said, let me ask you another question.
(16:13):
I said, what is the name of the Dallas football team?
I think everybody knows the Dallas Cowboys. And she said,
why would you ask me that question? I said, because
I didn't want to ask you who the Dallas hockey team.
I said that would be too hard a question.
Speaker 3 (16:29):
And she hung out yeah. So anyway, it's it's caveat empter.
Speaker 2 (16:35):
Everybody remembers in school you learned in Latin buyer beware.
Speaker 1 (16:40):
That's right, buyer beware. I agree, I just wish.
Speaker 3 (16:43):
I had ten times when you're on the internet.
Speaker 1 (16:45):
Go ahead, Yeah, I agree. Just wish we had more
brick and mortar stories like it used to be. There's
just too much of this lazy online call now and
they give a number, or if you get a number,
you get someone in India, which I have. All right, thanks,
thank you, Joe.
Speaker 2 (16:59):
I can I let's keep rolling here, Gonna go next
to Diane and Bill Rickett.
Speaker 3 (17:04):
Diane, welcome back.
Speaker 5 (17:05):
How are you hey?
Speaker 6 (17:07):
It's a new week, so I could call again.
Speaker 2 (17:09):
Right, absolutely, absolutely, and remember you always are eligible. Everybody
gets a hall pass on the twentieth hour on Friday.
Speaker 6 (17:16):
Well, I have two little stories. So the first one
is I love ordering my groceries through either instacot or
Amazon Fresh or whatever.
Speaker 3 (17:26):
That gotta be. That's got to be local, I assume.
Speaker 6 (17:30):
Yeah, because they delivered within two hours. It's amazing.
Speaker 3 (17:34):
That's great. So diff I have no problem with that.
Good for you.
Speaker 6 (17:37):
Well it's a good one, right. So the bad one
is Facebook. You know how they have those ads that like, oh,
buy a couch eighty percent off or whatever, buy what
me couch hous couch co ou.
Speaker 3 (17:53):
H oh couch?
Speaker 6 (17:55):
Okay, right, right, so we said it was Wayfair, which
is in in Walfam.
Speaker 4 (18:01):
I believe it is local company.
Speaker 6 (18:03):
Yeah, yeah, so it looked legit and everything. So I
ordered this couch.
Speaker 2 (18:08):
But you didn't talk to anybody on the phone, did you.
Speaker 6 (18:11):
No? I did everything online because the ad looked legit.
It looked like their and everything.
Speaker 3 (18:17):
This ad that I.
Speaker 2 (18:18):
Got suckered into looked legit as well. But I'm never
doing that again. Go ahead, tell us your story.
Speaker 6 (18:23):
So yeah, so then all of a sudden it said
that it was going to come in three days. Three
days came, and then I'm like, I called and of
course you get a fig enough and they were like, oh,
we're doing the shipping, and they send me this manifest
from some Cornice shipping company and it's going to be
two weeks. But then when the two weeks came, they
(18:45):
said it was going to be the United States Post
Office and I'm like, what is the guy going to do?
Put it on his back? That can't fit in the truck,
and it's that. It was a scam and I but
luckily in my bank I got my money back and stuff.
But the best was they said it was the it.
Well that's exactly what I'm going to a picture.
Speaker 2 (19:03):
Yeah, yeah, it said it was delivered, and then it
said it was not delivered.
Speaker 6 (19:09):
So no, yeah, yeah, but mindset it was delivered. And
I was like, well, is it a miniature couch? Is
it in my mailbox? Like I you know, And then
when I went out there and it wasn't there, I
called them up and then finally they stopped corresponding with me.
But my bank refunded the money.
Speaker 2 (19:26):
But just think about the amount of aggravation you went through.
You tried, you tried to do something decent and by
the way, and you know, if they said a wayfair couch,
uh ninety nine percent off, you'd say that's a scam.
So eighty percent you'd say to yourself, that's possible. You know.
Speaker 6 (19:45):
Yeah, they have clearance stuff because a lot of my
friends bought and it looked like so cozy and stuff.
And I just moved into a new place and I
didn't have a living room set. So I was like,
oh my god, perfect timing, you know, and boy I
got scammed. Well, you get.
Speaker 3 (20:03):
Scammed and you learned, you learned a really important lesson.
Speaker 6 (20:07):
Yeah, But then I found out other friends have done
the Facebook ads and my one friend day of vacuum
cleaner never came. It was Home Shopping Network. They said
they were, so.
Speaker 2 (20:18):
You really have the problem is, as they say, I'm
kind of embarrassed because I should be smart enough, and
I should have been smart enough to say I'm not
just going to order on the net. I'm thank god
I didn't put you know, I mean, I did put
my uh my credit card number, but I'm going to
block this company from the credit card.
Speaker 6 (20:40):
Yeah, I got a new card show.
Speaker 3 (20:42):
Yeah all right, all right, Diana, thank you much. That
brings us to the eleven thirty news. So I'm going
to let you go.
Speaker 2 (20:47):
Thank you.
Speaker 6 (20:48):
We'll have a great night and see it twelve all right.
Speaker 2 (20:51):
Thanks, I'll see you on night side with Dan ray
our Facebook post game.
Speaker 3 (20:54):
Thanks. I appreciate it.
Speaker 1 (20:56):
See bye bye.
Speaker 2 (20:58):
Uh okay, I got a couple of oval lines six one, seven, two, five,
four to ten thirty six one seven, nine three one
ten thirty. I think this is if you're telling me
you've never that you've always been successful ordering on the internet. No,
that's not so, because we've had too many good stories. Tonight,
(21:19):
I want to have you add yours to the conversation.
Two number six, one, seven, two, five, four to ten
thirty six one seven, nine three one ten thirty. Melissa
in Portland, Oregon is next. It's Night Side with Dan
Rayzy Boston's news radio.
Speaker 3 (21:37):
Let's get go across the country to see Melissa in Portland. Hey, Melissa,
how are you tonight?
Speaker 5 (21:42):
Welcome back, good, happy twenty twenty five World Series.
Speaker 2 (21:46):
Yeah, fortunately, I'm not watching. I'm not watching it, but
that's okay. I'm on the air my competition tonight. I
gotta ask you a question before we start. How crazy
is it in Portland, Oregon right now?
Speaker 3 (22:02):
Melissa?
Speaker 5 (22:03):
Oh, well, you know I'm not the right person to ask.
I live one point from that street challenge, I lived
at one point. I lived one point three miles maybe
one point two from where all that activity. The biggest
problem in my neighborhood is somebody might have to wait
(22:23):
three minutes for a latte.
Speaker 3 (22:28):
So you're okay. So what you're telling me is you're
in a good neighborhood.
Speaker 2 (22:33):
The crazyness that we see on TV, thankfully has not
impacted your neighborhood yet.
Speaker 5 (22:39):
Yeah, it's been very In fact, when I've been in
that area, I haven't even seen any activity. But I so. I.
You know, I've gotten a lot of calls and a
lot of texts, and I'm like, gish, you know, maybe
I'm just isolated in my little world, but I honestly
(22:59):
haven't seen anything.
Speaker 2 (23:02):
Yeah.
Speaker 3 (23:03):
Yeah, I asked an honest question and gave me an
honest answer. Tell me what you think about the Internet.
Speaker 2 (23:08):
We're talking about either being scammed or in my case,
not doing my due diligence.
Speaker 3 (23:15):
I put myself in this position.
Speaker 2 (23:19):
I didn't do it intentionally, but I didn't do I
didn't do my due diligence. I never should have ordered
without talking to somebody to make sure that this was
an American company. This has driven me crazy for the
last two weeks. To be honest with you, I.
Speaker 5 (23:33):
Can understand that I am two things. One, I've had
tremendous success with Amazon Fresh. My grocery bill has dropped significantly.
And check. My biggest problem with them is that I
might say I wanted it, you know between nine am
(23:53):
and eleven am. They'll deliver it at eight thirty am.
I mean, they're.
Speaker 2 (23:59):
Asked, is Amazon Fresh like Instacart the equivalent of Instacart?
Speaker 5 (24:04):
I guess it would be. But what I like about
it is. I've never had fresher produce and andy. There's
a whole white paper out there about why they keep
their costs a certain way. So I've noticed a drop
and cost. You know, they deliver my pet food, you know,
(24:25):
things up Like I said, I live up thirty two steps.
Everything comes right to my door. It's been a great
experience for me.
Speaker 1 (24:33):
For me, you're dealing with you're dealing.
Speaker 2 (24:35):
With You're dealing with an American company. Do you designate
when you deal with Amazon Fresh? Do you designate the
store you want the product from? Or you just say
I want this and they they have the products there?
Do you know what I'm saying?
Speaker 7 (24:51):
I have?
Speaker 5 (24:52):
I think everything is local from their warehouse. You know,
they have a lot of different warehouse facilities. But it
is much cheaper than my read or grocery.
Speaker 3 (25:00):
Okay, do you order? Let me ask you this.
Speaker 2 (25:03):
Do you ordinary just order the produce or do you
also order things like you know, bread or you know,
desserts or meat or anything. Is it you get everything
you potentially could want?
Speaker 5 (25:14):
I do. I'm not a big meat eater. Okay, excuse me,
but there their meats are a little pricey. But if
I would maybe go to a regular maybe go to
a regular grocery.
Speaker 2 (25:26):
How many times a week do you get do you
order from them?
Speaker 5 (25:30):
I probably do something once every every three weeks.
Speaker 3 (25:33):
So I try to once every three weeks. And the
produce fresh.
Speaker 2 (25:39):
Well.
Speaker 5 (25:39):
I will freeze, like I'll freeze things and we'll all,
you know, pre prep salads and stuff like that.
Speaker 8 (25:46):
Really good.
Speaker 2 (25:47):
You are, honestly no, I'm serious. What I'm saying is
you know what to do. I put you I don't
freeze stuff. I I always want fresh vegetables and fruit
in my refrigerator and tell you you go to my refrigerator.
You got you want an orange, there's an orange. You
want a fresh Macatie Chapel, there's a macan. You want
a salad, there's a salad, one tomatoes. I'm a guy
(26:12):
during the summer, I'm down. I'm down here by myself
for the most part.
Speaker 3 (26:16):
Uh.
Speaker 2 (26:17):
I do all my shopping during during the winter. My
wife very rarely goes to a grocery store. I mean
it's you know, it's gotta be something really.
Speaker 1 (26:29):
Well.
Speaker 5 (26:29):
I will tell you this though. On the flip side,
I will not buy electronics from Amazon, and I have
made that mistake twice and it was two times too many.
And I one time I went to buy a fit that,
another time I tried to buy a second fit that.
Speaker 1 (26:49):
And just.
Speaker 5 (26:51):
What I've learned, what I've learned in that experience is
to price things maybe through an Amazon or a Walmart,
and then if you can go to a regular store
and just I mean it, it just was just what
And you know, maybe that was just me. The other
thing I would tell you is, you know, I think
(27:12):
you nailed it from a due diligence standpoint, is where's
your trust when you when you when you whether it's
online or in person. You know, I have a local
grocery store here where that's where my pharmacist is at.
It's incredibly busy. It's a lot of chaos. I go
(27:33):
to that grocery store and that pharmacy because of the pharmacist.
My insurance would love me to get everything mailed to me.
I go there because my pharmacist says things like, oh,
your medicine was changed. How are you with that?
Speaker 3 (27:52):
Like I do not get medicines either.
Speaker 2 (27:57):
I want to make sure yeah, and I look at
the pills and make sure whatever that they're the right pills.
Speaker 3 (28:03):
I hate to do this, team, Alessa.
Speaker 2 (28:04):
I could talk to you all night, you know that,
but I gotta keep rolling here. And I'm glad to
know that you're safe and sounds in Portland.
Speaker 3 (28:14):
Thank you.
Speaker 5 (28:14):
Oh that's great. Take care bybye.
Speaker 3 (28:16):
All right, thanks, quick.
Speaker 2 (28:17):
Break coming back here, No quick break. Let's get right
to Steven Attleborough. Steve, don't want you to have to wait.
You go right ahead, sir, A right, go ahead, Steve Dan.
Speaker 7 (28:25):
Thank you for the call. Great topics tonight, A statement
and a question. The statement you know your previous car
made a great point about brick and mortar stores. Now,
when you go to a mall, order a store, and
you know, you can go in there and you can
like Walmart or whatever, and you see a whole plethora
(28:46):
of pants and shirts and you can touch the shirts
and feel the qualities and hold them up and go
into the dressing room and try it on, and that's wonderful.
And then you order something online. You're lucky. I mean
a lot of the time you do get the right stuff,
but there is that rare occasion where you're going to
get the wrong size, the wrong color, and then you've
(29:08):
got to drive up to the place and have it
ship back and wait two or three days to have
a exchange if you're lucky. And the question is, and
then I'll let you go, is why can't American companies today,
like cable companies, internet companies, large corporations, computer companies, have
(29:33):
their call centers. And this is basically what you were
talking about earlier, based in the United States, so you
can talk to somebody relatively close that understands you, that
you know, you're kind of on the same level. And
it's not offensive to request that. But why do they
do it? And I'll let you go and thank you
very much for the cost?
Speaker 2 (29:55):
They do it because they the people of the CPAs
or whatever who they bring in the bean counters as
I call them.
Speaker 3 (30:06):
They say, well, we can save a little bit here,
we can save.
Speaker 2 (30:08):
A little bit there, but they lose the long term
good feelings. So, for example, when I need to talk
to someone if my newspaper isn't delivered, take the simplest
that the simplest product.
Speaker 3 (30:21):
All I got to do is have the newspaper at
your front door once a day. That's all.
Speaker 2 (30:25):
Well, someday, you know, the newspaper doesn't get delivered. There
I don't know. They put a corier on who doesn't
know where your house is whatever. Okay, I want to
talk to somebody and I want to find out for them.
I don't want to talk to somebody in Phoenix, Arizona,
or in the Philippines. And that's a huge mistake that
the Globe makes. The Globe doesn't care about me, and
(30:45):
I know that, but they don't care about individual customers.
And that is a huge mistake because newspapers they have
a tough time, you know, making money.
Speaker 3 (30:56):
You want to.
Speaker 2 (30:57):
Charge me a little more, charge me a little more,
but give me the service. It's like you go to
a restaurant and if you feel the restaurant doesn't care
about you, you're not going back. I went to a
restaurant last night and I had a great waitress put
a I put a twenty five percent tip on the
credit card bill. When they posted it today, they didn't
recognize the twenty five percent tip for the waitress. You know, now,
(31:20):
I'm gonna have to call this restaurant and say, hey,
you didn't put You know, the charge was like one
hundred bucks roughly, and I put made it one hundred
a quarter. They only charged my this is a restaurant that's, like,
I don't know, a half less than a half mile
from where I live. I'll have to and they're not
open except Wednesday to Sunday. So I'm gonna have to
(31:41):
go there to make sure that the waitress gets my tip.
And guess what, I'm gonna do that because I don't
want that waitress to get screwed and not get my tip.
Speaker 7 (31:52):
And that that was the next question. Do you think
that was intentional so the boss could take most of
the tip and not pay the waitress.
Speaker 3 (31:58):
Or I don't know.
Speaker 2 (32:00):
I mean the bill was whatever, It was like one
hundred and four dollars and something cents, and there was
a four dollars service charge because I was using a
credit card and I put a twenty five dollar tip
on there and it didn't reflect the twenty five dollar tip. Well,
that waitress was good to us, That's why she got
a twenty five dollar tip. I'm gonna go back there
(32:22):
on Wednesday with my copy of the credit card and
say how come you only charged me? You know whatever,
it was one hundred and four dollars, it's really supposed
to be one.
Speaker 3 (32:31):
Hundred and twenty nine dollars right now.
Speaker 2 (32:34):
If by tomorrow there's an additional charge which reflects the tip,
that's fine, but that's a stupid way to do business too.
Speaker 3 (32:41):
The chances of me going back to that restaurant anytime
soon slim to none, and slim just left town.
Speaker 7 (32:48):
Thanks Dan, thank you, Thank you for the call, my friend.
Speaker 2 (32:52):
Right back at you, Steve, thank you for calling. Without you,
I don't have a show, Thank you, man, talk to.
Speaker 7 (32:56):
You soon and stop it. Stop it.
Speaker 3 (32:59):
Well. I'm sure I make the point that I could
come up with topics.
Speaker 2 (33:04):
I can come up with guests, but the magic of
the show are people like you, Steve, and people like Melissa,
and people like Joe, and people like Diane and Alex.
You know, it's it's it's it's guests, topics, add callers
and stir.
Speaker 3 (33:22):
They don't want to listen to me for four hours.
Speaker 7 (33:24):
Go ahead, I agree with you, but you also have
to understand the magic starts somewhere, and ultimately, my friend,
it starts with Hugh Steve.
Speaker 3 (33:32):
I appreciate it very much. You are a friend. Thank you,
my friend. Talk to you soon, good night, right, Thank
you much. All right, Lee and Needham, you stay right there.
John in New York.
Speaker 2 (33:40):
And I got a couple of open lines here six one, seven, two, five, four,
ten thirty six one, seven, nine, three, ten thirty. Would
I like to fill these liys up and get five callers?
Speaker 3 (33:49):
You bet? You? Coming right back on Night Side.
Speaker 2 (33:52):
It's Night Side with Dan Ray, Boston's news Radio. Okay,
you're gonna wrap the hour, wrap the show. Let's go
to Lee and Needham. Lee, welcome back.
Speaker 8 (34:01):
How are you good?
Speaker 9 (34:03):
How are you doing? On Facebook, the homepage they do
have ads for different things, shirts and stuff. So I
saw some an ad that Clint Eastwood was said talking
about memory memory.
Speaker 3 (34:18):
Bolognad.
Speaker 9 (34:19):
I didn't know that. And then so it was fifty
nine dollars for a bottle and I six for three hundred.
And I thought, because I was watching his lips.
Speaker 2 (34:29):
And no's no way, the lips are SYNCD. It's all
artificial intelligence.
Speaker 9 (34:36):
It's it really Yeah, did you pay for it?
Speaker 3 (34:41):
Did you pay for to know?
Speaker 9 (34:43):
Yes? I, well, buy six bottles for three hundreds. So
I did that, and then I showed my doctor and
I said, you know, it's all four plants, and he
said we He goes, well, you got to be careful,
you know, And I told him, so it's too late
to reach and I still can't find my glasses, so.
Speaker 1 (35:06):
Right right.
Speaker 9 (35:07):
It was stupid though, but I didn't even think of AI.
I didn't even.
Speaker 2 (35:11):
Well again, I'm glad I talked about it tonight and
hopefully some other people. Yeah, we're gonna see more and
more of that. You gotta be careful. You got to
be careful.
Speaker 9 (35:20):
You got to be careful.
Speaker 2 (35:22):
Thanks Dan Lee, thank you very much for calling. Okay,
and I wish you know see what your doctor says.
I don't know if you know, make sure before you're
taken me your clearing with the doctors.
Speaker 3 (35:33):
They can't hurt you.
Speaker 9 (35:34):
Who knows, you know, i'd.
Speaker 2 (35:40):
Good luck, Thanks, good night. We're gonna wrap it up
with John in New York. John, welcome back day.
Speaker 8 (35:49):
Thank you very much. Hello, Ben. I want to say
that I believe you were talking about a waitress's tip
was neglected on your charge bill. Yeah, yeah, okay, it's
crazy thing it is. But then you know what I
do using the waitresses that I ever had, the women,
(36:11):
all right, yeah, they give me good service, all right, Yeah,
I mean fifteen percent is customary in this state, whatever
they say, but it's really good. I'll give it, you know,
like thretty percent, and I'll give cash. I don't put
it on the credit card.
Speaker 2 (36:27):
Well you know something, you know that much should have.
I got to start thinking about that. And the reason
is that they're you know, the four percent.
Speaker 3 (36:42):
Was on.
Speaker 2 (36:44):
And hopefully tomorrow I will see the twenty five dollars.
I should have just given her the cash. At this point,
I'll tell you this, though, I'm really upset with this restaurant.
There's one for them to short change the waitress. I
put it on my credit card. They're charging me only
one hundred and four dollars. They're not making they're not
(37:04):
ripping me off. They're ripping off their own waitress. If
they don't have respect for their own weight staff, I
don't want to go back there because they don't have
respect for me. Uh say, as a customer.
Speaker 3 (37:17):
It's just it is so uh, it is so fright.
Speaker 8 (37:21):
You know, I travel, It is I traveled for many
years and that never happened on any of my credit
card goes. That the tip was left off and left maybe,
but uh, you know what's the reason why I'll get
him thirty per hand in the cash and I'm actually
handed to him, I don't leave it in the book
on the table and leave all right, maybe the bus
(37:41):
boy might take it. You know.
Speaker 3 (37:43):
No, I agree with you on that. I agree with
you on that.
Speaker 2 (37:45):
No. I think that they're going to start doing is
is is just giving in person. But the problem is
when you do that, I always think to myself, maybe
the restaurant thinks, just stiff the waitress.
Speaker 3 (37:59):
I know that.
Speaker 2 (38:01):
I love you know what?
Speaker 8 (38:04):
They they know they take that when the girl makes
her remark to him. All right, So the girl isn't
going to make remark to him that you didn't tip.
You'll call you a cheapskate, you know what I'm saying.
Speaker 3 (38:15):
Yeah, Well, that's it the problem. That's the other problem too.
Speaker 2 (38:17):
I'm a little bit of a public figure here, uh
and I I'm embarrassed to think that this because I
what I do is I write it on the merchant's
copy and then I write it on my own copy.
So you know, I'm gonna say to him, let's see
the merchant's copy, because I know that tip was on
the merchant's copy, and I'm asking them them basically, I
(38:39):
want to pay the waitress.
Speaker 3 (38:40):
Anyway. We'll save that for another night as well. John,
Thank you, my friend. We'll tell you.
Speaker 8 (38:45):
You know. The thing is Uncle Sam is and seeing
the extra money either if you give it a cash
you follow. So she's ahead. Oh yeah, no, I totally
get that.
Speaker 2 (38:56):
I told I understand that. You know I'm not a
I R S collector. How simple as that? All right,
thank you John.
Speaker 8 (39:04):
Okay, you have a good night now, thank you much.
Speaker 2 (39:08):
All right, we're done for the night. It was an
interesting night, different sort of night. We try to do
it differently here on Nightside every night. My producer Shane Sookes,
did a great job tonight. First time. Shane's with me tomorrow,
Wednesday and Thursday as well. Rob Brooks is off this week.
Speaker 3 (39:25):
Shane.
Speaker 2 (39:25):
Great job, thank you. Great job to Marita, great job
to all who called. I will be on Nightside with
Dan Ray in a couple of minutes. All dogs, all cats,
all pets go to heaven. That's where my pell, Charlie Rays,
who passed fifteen years ago on February. That's where all
your pets are who passed.
Speaker 3 (39:39):
They loved you.
Speaker 2 (39:40):
When you love them, I do believe you'll see them again.
See you get them all night on Nightside. Everyone have
a great Tuesday,
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!