Process and Quality Excellence Pointers

Process and Quality Excellence Pointers

Six Sigma Pointers is hosted by Tom Pyzdek, author of The Six Sigma Handbook and noted authority on process excellence. The podcasts cover all important aspects of Six Sigma and process excellence, including lean, quality, and many other topics.

Episodes

Interview with Business Profits Radio

January 5, 2010 • 37 mins
Radio host Robert Skrob asks Tom about Six Sigma. What is it? How is it useful to small businesses? Can it be used to improve sales, marketing, operations? This wide-ranging interview covers a tremendous variety of topics relating to business process excellence.
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Why Healthcare Quality Stinks in America

November 29, 2009 • 8 mins
Let's be honest, America's healthcare non-system has its problems. What are the root causes? Do any of the proposed solutions address them?
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Episode 027-American Kaizen

September 21, 2009 • 6 mins
Kaizen means "improvement" in Japanese. In Japan businesses view Kaizen as a way to engage everyone in improvement without spending much money. Improvements are usually small, and overall improvement is gradual. Americans have little patience for such an approach. This podcast describes the American version of Japan's successful approach to improving products and processes.
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Episode 026-Tough Times and Lean Six Sigma

March 18, 2009 • 7 mins
What can you do to help yourself and your organization during tough times? Tom provides a few pointers to help.
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Episode 025-10 Reasons to do Six Sigma

January 4, 2009 • 6 mins
There are many reasons an organization might consider doing Six Sigma. For example, survival! This podcast presents a list of 10 other reasons.
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Episode 024-Flavor of the Month

December 14, 2008 • 9 mins
Is Lean or Six Sigma a Flavor of the Month? What does this derisive label actually mean? Listen to this podcast and learn more!
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Episode 023-Be careful what you wish for

October 12, 2008 • 10 mins
We all want leadership support, right? But if you're not careful to specify precisely what you want your leaders to do for you, you may find yourself worse off than before.
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episode 022-An overview of Black Belt training

July 5, 2008 • 22 mins
Tom presents the audio track of the first lesson of his online Black Belt training. His approach is unique because it presents the various tools in the context of how they are applied. If you are not yet a Six Sigma Black Belt, you will discover what is taught in Black Belt training. If you're already a Black Belt, this podcast will help you understand when and how each tool is applied.
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episode 021-modeling with regression

July 1, 2008 • 5 mins
One important Black Belt activity is to use the organization's data warehouse to explore cause and effect relationships by building models using multiple linear regression. This isn't as easy as just throwing all of the candidate Xs into a software package and crunching away. This podcast describes the technique Tom teaches in Black Belt training.
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episode 020-All About Six Sigma

May 24, 2008 • 31 mins
Mindtool's Rachel Salaman interviews Tom about a wide range of Six Sigma topics. Listen to hear what Six Sigma is, where Six Sigma should (and should not) be used, what are the benefits and pitfalls that await Six Sigma users, where Six Sigma is heading in the future, and much more!
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episode 019-The International Academy for Quality

May 12, 2008 • 10 mins
The International Academy for Quality (IAQ) is an independent, self-supported, non-profit, non-governmental organization that is administered by a collegial assembly of Academicians who have been elected by their peers from the most respected, active and experienced protagonists of quality in the world. In this podcast Tom interviews IAQ Chairman, Spencer Hutchens, Jr.
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episode 018-Process Capability Analysis

April 27, 2008 • 9 mins
How good is that process? How do you know? This episode discusses the ins and outs of measuring the process to make it possible to predict future performance.
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episode 017-DOE for out of control processes

April 12, 2008 • 10 mins
Can you perform designed experiments on processes that are not in a state of statistical control? This podcast tells you where six eminent expert statisticians come down on this issue, and Tom adds his summary of the debate and his 2-cents worth.
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episode 016-Variance inflation factor

April 7, 2008 • 7 mins
Variance inflation is a problem frequently encountered by Six Sigma Black Belts who are performing regression analysis. It can lead to serious problems with the analysis, such as regression coefficients with the wrong sign. Listen to this podcast to learn about variance inflation factors, a metric that quantifies variance inflation.
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episode 015-Quality, Integrity and Six Sigma

April 2, 2008 • 4 mins
Can we really use Six Sigma to improve the integrity of the organization? You bet! Listen to this episode to find out how.
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episode 014-QFD the old and the new

March 23, 2008 • 6 mins
Quality Function Deployment, abbreviated as QFD, has been around since 1966. It proved valuable enough to become a standard part of Six Sigma. But much about QFD has changed in recent years. Listen to discover how to supercharge your Six Sigma activities with the new and improved QFD!
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Episode 013-Quality Vampires

March 2, 2008 • 13 mins
Legend has it that vampires prowl the nights in Transylvania sucking the life's blood out of their victims. Like vampires, there are a number of approaches to quality improvement and control that can suck the life out of your Six Sigma results.
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Episode 012 - Black Belt How To Guide Part II

October 29, 2007 • 20 mins
What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part II Tom discusses an approach to problem solving that has served him well for 40 years.
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Episode 011 - Black Belt How To Guide Part I

October 21, 2007 • 10 mins
What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part I Tom discusses the role of the Black Belt, motivating others, working with teams as a Black Belt, management's responsibilities to teams, proper team structure, how to get the voice of the process, and problem solving.
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Episode 010-Six Sigma and Global Warming

September 11, 2007 • 16 mins
Can the Six Sigma approach help us approach the issue of global warming? What would one do in the Define, Measure, Analyze, Improve and Control phases of a hypothetical Six Sigma project on global warming?
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