HVAC Know It All Podcast

In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Benjamin Dryer, a Culture Consultant, Culture Pyramid Implementation, Public Speaker at Align & Elevate Consulting. Benjamin shares how real conversations and better training can reduce stress and boost team performance. He introduces a pyramid model for honest communication, direction, fulfillment, and accountability. Benjamin ...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie speaks with Benjamin Dryer, a Culture Consultant, Culture Pyramid Implementation, Public Speaker at Align & Elevate Consulting, about the emotional toll of working in the trades. Benjamin shares his personal story, including the loss of his father to suicide, and how it led him to focus on mental health in the industry. They discuss the “tough guy” cu...

In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss. They discuss the world of TT valves for heat pumps, particularly the Danfoss TR6. Jamie explains how balance port valves work, the importance of proper leak detection, and why correct charging practices are crucial for efficiency. He also talks about the cha...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Jamie Kitchen, an HVAC expert, Training and Account Manager at Danfoss, to talk all about TX valves for heat pumps. Jamie breaks down how these valves work in both heating and cooling modes and why they need to handle refrigerant flow in two directions. They discuss the parts of a TX valve, how pressure and temperature control the flow, a...

In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares a real-world story about residential HVAC service and why changing capacitors and contactors on a schedule can help avoid system breakdowns. He explains how a small overlooked issue led ...

In Part 2 of this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Nick F. (Nick Fergis), co-founder and CEO of Property.com, a site that connects homeowners with top-rated contractors. They go over the free and paid membership tiers for contractors, tools like Max Closer and Max Qualifier, and how Property.com helps build trust and drive quality leads. Nick shares why he started the platform, ho...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Nick F.(Nick Fergis), Co-Founder and CEO of Property.com, about how HVAC contractors can grow their business online. They talk about how Property.com connects homeowners with top-rated contractors and how HVAC pros can get free microsites to boost their visibility. Nick explains features like seeing permit history, using smart tools to qual...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats again with Drew Tozer,  author of Feel Good Homes and Partner at Foundry Heat Pumps, and Expert Advisor at Building Decarbonization Alliance and Jouleia. They talk about why right-sizing HVAC systems is so important and how old rules of thumb often lead to discomfort. Drew explains how load calculations, better filters, and smart installs can im...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Drew Tozer, an energy advisor and Partner at Foundry Heat Pumps, and Expert Advisor at Building Decarbonization Alliance and Jouleia, about heat pump systems and how to make homes more comfortable. They discuss common problems like hot and cold rooms, the myths around heat pumps, and why right-sizing equipment matters. Drew explains how hea...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his chat with Matthew Cowley, a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at Spectronics Corporation. They discuss the leak sealants, their proper use, and common misconceptions. Matthew explains how Spectronics' oil-based, solvent-free sealant is safe and effective for tiny evaporator leaks. Gary shares t...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Matthew Cowley, a North America Sales Manager: Spectroline Leak Detection (Industrial & HVAC/R) at Spectronics Corporation, about the truth behind internal sealants used in HVAC systems. They explain how older polymer-based sealants caused problems due to chemical reactions, while new oil-based ones work safely with mechanical action. Matth...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with David Rames, Senior Product Manager at Midea America. In Part 2, David talks about the importance of pressure testing and evacuating each line set in multi-zone ductless systems. He emphasizes using a torque wrench to avoid over-tightening flare nuts, which can cause leaks. David also explains the dry mode feature in Mi...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with David Rames, Senior Product Manager at Midea America, about how Multi-zone Ductless systems work and where they fit best. David explains why they’re great for homes without ductwork and how each room can have its own comfort setting. They break down how the system runs, including how it uses one outdoor unit for many indoor units. Gary and ...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie wraps up his chat with Tyler Nelson from Sauermann Group. In Part 02, Tyler shares his thoughts on using UV dye and leak sealants in refrigerant systems. They talk about how some products, like Spectroline dye, are safe and approved by top manufacturers. Tyler also discusses the pros and cons of leak sealants, stressing they should only be used as a l...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie with Tyler Nelson from Sauermann Group talk about the best ways to find refrigerant leaks. Tyler explains why old methods like using soap bubbles aren’t enough anymore, and how electronic and ultrasonic leak detectors can save time and avoid costly mistakes. They also talk about the right way to use nitrogen for leak checks and how small things like S...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Tyler Nelson from Sauermann Group, an expert in refrigeration and HVAC tools. In Part 02, Tyler talks about the benefits of using wireless probes and digital manifolds over traditional methods, explaining how they help improve efficiency and reduce refrigerant loss. He shares his thoughts on the future of HVAC technolog...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about how digital tools are changing the HVAC industry. Tyler explains why using smart tools like digital gauges and apps is not just about speed, it’s about proving your work, building trust, and keeping customers informed. He shares how adding screenshots from tools like ChatGPT helps explain repairs bett...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Glen Schwarzman from Copeland about compressors and refrigerants. They discuss why using the wrong refrigerant can cause problems and void warranties. Glen explains different types of compressors, how variable speed tech works, and the importance of protecting compressors with things like phase monitors. They also cover tips for oil return ...

In this episode of the HVAC Know It All Podcast, host Ben Reed continues his chat with Tony Mormino, is VP of Technical Media at AIR Control Concepts and a host on HVAC TV. In Part 02, Tony shares key lessons from his career, like the value of showing up when things go wrong, how hands-on experience can boost trust, and why honesty builds strong client ties. He also talks about ways technicians can shift into sales rol...