HVAC Know It All Podcast

In this episode of the HVAC Know It All Podcast, host Ben Reed continues his chat with Tony Mormino, is VP of Technical Media at AIR Control Concepts and a host on HVAC TV. In Part 02, Tony shares key lessons from his career, like the value of showing up when things go wrong, how hands-on experience can boost trust, and why honesty builds strong client ties. He also talks about ways technicians can shift into sales rol...

In this episode of the HVAC Know It All Podcast, guest host Ben Reed talks with Tony Mormino is VP of Technical Media at AIR Control Concepts and a host on HVAC TV. Recorded live at AHR Expo 2025, they dive into the real-world challenges of selling large HVAC systems. Tony shares how he moved from engineering into sales and why building trust is key in commercial projects. They discuss the value of honest sales, the im...

In this solo episode of the HVAC Know It All Podcast, host Gary McCreadie, Director of Player Development and Head Coach at Shelburne Soccer Club and President of McCreadie HVAC & Refrigeration Services and HVAC Know It All Inc, shares key HVAC maintenance tips for spring and summer. He talks about checking filters, fans, and airflow before diving into more complex issues. Gary covers smart ways to inspect electrical ...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Mason Parker from Wright Sales about Smart Lock, a tool-free HVAC fitting. They dive into how Smart Lock works, its safety benefits, and how it helps avoid brazing in tight spots. Mason explains its design, types of fittings, and how it connects without flaring. He shares stories from the field, tips for first-time users, and why the produc...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Chloe Glynn, a sales genius in commercial and industrial HVAC maintenance at Midwest Mechanical (Commercial, Industrial HVAC Mechanical Services - a Service Logic Company). In Part 02, they discuss how Chloe builds trust by avoiding one-size-fits-all maintenance plans, doing her own equipment walkthroughs, and being hon...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Chloe Glynn, a sales expert in commercial and industrial HVAC maintenance at Midwest Mechanical (Commercial, Industrial HVAC Mechanical Services - a Service Logic Company). Chloe explains how she sells maintenance plans for large buildings, focusing on keeping equipment running smoothly to avoid costly repairs. She shares why her company’s ...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tom Lorenz the Director of Product Management at Copeland and Emerson, Randy Ruiz, the chief engineer at Emersion, and Ben Reed who is the principal of Teal Maker and Technical Marketing Specialist at HVAC Know it All and measureQuick, about the latest Sensi thermostat and AIM module by Copeland. They cover how it’s easy to install, works w...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tom Lorenz the Director of Product Management at Copeland and Emerson, Randy Ruiz, the chief engineer at Emersion, and Ben Reed who is the principal of Teal Maker and Technical Marketing Specialist at HVAC Know it All and measureQuick, about a new wireless HVAC tool called the Equipment Interface Module (EIM). Tom explains how it helps fix ...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Marlee Spiegelberg and Montana McElwain from Condair USA/CA about mold, humidity, and air quality. They explain what the water activity factor is and how it connects to mold growth. They also talk about keeping homes and buildings safe by controlling humidity. Their goal is to clear up common fears about mold and show better ways to manage ...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie chats with Patrick Butler, a seasoned HVAC technician and educator, and Field Service Supervisor at SAV-MOR MECHANICAL, INC. Patrick, who has over 20 years in the industry, shares his journey from apprentice to expert. In Part 2, they discuss the shift in technician training, from old-school methods to modern approaches using social media and AI tools...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Patrick Butler, an expert in commercial HVAC and building automation and Field Service Supervisor at SAV-MOR MECHANICAL, INC. Patrick, with years of hands-on experience, explains how building automation is changing how we run HVAC systems. He talks about how it saves energy, makes things work better, and helps find problems fast, especial...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes back Tyler Nelson from Sauermann Group for Part 2 of their talk on combustion analysis. Tyler shares more about how tuning equipment with a combustion analyzer can help HVAC techs improve safety, performance, and system life. He also explains how to read O2, CO, and CO2 levels correctly.

In this episode of the HVAC Know It All Podcast, host Gary McCreadie talks with Tyler Nelson from Sauermann Group about the role of combustion analysis in HVAC systems. Tyler, a passionate expert in combustion and commissioning, shares how the industry has evolved from old-school tools to advanced digital analyzers. He explains why checking combustion on every gas appliance is key to safety and how proper commissioning...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Michael Richardson, better known as MC from New Zealand. Michael, who is Flexibility Services Manager at Transpower New Zealand, the national grid operator. In Part 2, they discuss smart HVAC tech, demand response, and how commercial innovations are moving into residential systems. Michael shares insights on technician training, energy-saving...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Michael Richardson, better known as MC from New Zealand. Michael, who is Flexibility Services Manager at Transpower New Zealand, the national grid operator, shares an insider’s look into New Zealand’s energy landscape and the country's ongoing shift toward heat pump technology. Drawing from his dual expertise in energy management and HVAC, Mi...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie welcomes Trent Parker, better known as Mr. Fat Cheeto, to talk about the funny side of the HVAC industry. He shares how he became popular online and went from working in HVAC to making videos. His videos are entertaining but also show real problems in the industry. He helps people understand why skilled workers are important in HVAC.

In this episode of the HVAC Know It All Podcast, host Gary McCreadie continues his conversation with Gerry Wagner, President of  Education, Services & Products Company LLC (ESPCO LLC. In Part 2, they discuss how business decisions affect service quality and the industry's reputation. Gerry shares his honest thoughts on bad business practices that hurt the trade and explains how distributors can help keep standards hig...

In this episode of the HVAC Know It All Podcast, host Gary McCreadie is joined by Gerry Wagner, President of  Education, Services & Products Company LLC (ESPCO LLC), and a seasoned HVAC expert who shares his strong views on DIY HVAC solutions and their impact on the industry. Inspired by his visit to the AHR Expo in Orlando, he explains the concerns behind his LinkedIn post. This episode highlights into the challenges ...