The Modern Waiter Podcast
The Podcast For People Interested in Restaurant Service industry. The Modern Waiter Restaurant Podcast fun discussions and interviews relating to the service industry that are relevant to both restaurant workers and guests. Have you ever wondered what your waiter or waitress is thinking? Have you ever wondered how a restaurant works behind the scenes? Perhaps you worked in the service industry and laughed while discovering that all restaurant employees are the same. We have all dined at restaurants many times. The Modern Waiter Podcast helps restaurant patrons enjoy their experience by giving them a look behind the industry curtain. “I want to show the world that a career in the restaurant business can be a legitimate profession.” - Marlon Joseph, Host of The Premier Restaurant Podcast. Restaurant guest, managers, chefs, waiters and waitresses are all represented well by this show. Contact us at https://www.themodernwaiter.com/
Episodes
Ever feel like restaurant service is a total gamble? In this podcast episode, we reveal a game-changing sercvice industry secret that completely alters how servers treat you: Pre-Tipping.
As veteran waiters working in the real world, we discuss the psychological shift that happens when a customer slides an upfront tip to establish a rapport and set expectations right from the start. We break down exactly when you should deploy this ...
Are restaurant hospitality standards quietly killing your bottom line? There is a real financial and emotional cost of running a hospitality-first restaurant. Hospitality and profitability must find a balance to keep great restaurants alive.
Subscribe for new episodes every week and share this with anyone in the food and beverage industry.
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70% of first-time restaurant customers never return. Here's exactly what smart restaurants do to flip that number and turn one-time guests into loyal regulars.
In this episode of The Modern Waiter Podcast, we break down the 5-step system restaurants use to increase customer retention, build loyalty, and grow revenue without spending a dollar on ads. We cover the silent signifiers servers use to identify first-timers, the "Inception"...
Restaurant Campers: The Ultimate Server Nightmare. We've all been there, that table that just WON'T leave. In this episode of The Modern Waiter Podcast, Danny and I dive into every server's worst nightmare: restaurant campers. We're breaking down a viral Reddit post about guests who stayed for FOUR HOURS, ordered only hummus and drinks, lingered an hour past closing time, and thought a 20% tip would make everything okay. Spoiler a...
In today’s episode, we’re breaking down the Top 20 Sandwiches of All Time. Ranked from the perspective of two servers with over 30 years in the restaurant industry. We are joined by Chef Bogdan Tarnowski who at times scoffs at our list.
We include classics like the, grilled cheese, pulled pork and BLT to heavy hitters like the classic italian, and fried chicken sandwich. We’re counting down the most iconic sandw...
Mother's Day brunch can feel chaotic, rushed, or just not quite as special as you hoped. After more than 30 years working in the restaurant industry, I can tell you this: Mother’s Day is hands down the busiest restaurant day of the year. Bigger than Valentine’s Day. Bigger than New Year’s Eve. And while most guests see flowers, mimosas, and family brunches, what’s happening behind the scenes is absolute con...
Ever wondered what it's REALLY like to cook for Will Smith, Leonardo DiCaprio, and Stevie Wonder? Celebrity Chef Ryan Rondeno pulls back the curtain on the unglamorous reality of being a private chef to Hollywood's elite.
In this episode of The Modern Waiter Podcast, Chef Ryan reveals the sacrifices, unexpected perks, and behind-the-scenes challenges that come with cooking for A-list celebrities. You lose every holiday and weekend.
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What really happens on a first date at a restaurant? As servers with decades of experience, we don’t just take your order… we see everything. From your body language to how you treat staff, your first date is being quietly observed from every angle.In this episode of The Modern Waiter Podcast, we break down the top 10 first date red flags we witness every single night working in restaurants. These aren’t theori...
The Truth About Tipping: What Cornell's Leading Researcher Discovered After 40 Years. Have you ever stopped to wonder why you actually tip? The answer might surprise you more than you'd expect. Joining this week's podcast, Cornell Professor Mike Lynn has spent over 40 years and published more than 80 research papers studying the psychology of tipping, and his findings challenge nearly everything most people assume about gratuitie...
Cocktail ice is not just frozen water. It is one of the most overlooked ingredients in your drink. In this episode of The Modern Waiter Podcast, we break down why ice is actually the first ingredient, not the last, and how it can completely change the taste, presentation, and perceived value of a cocktail.
Why do we have different shapes of ice? Clear ice versus cloudy ice, to large cubes, spheres, crushed ice, and specialty shape...
What are the most popular birthday cakes in the world? In this episode of The Modern Waiter Podcast, we rank the Top 10 birthday cakes people love the most.
After celebrating a birthday recently, it got me thinking about the cakes that show up at the most parties. Is it the classic chocolate cake and red velvet or funfetti and carrot cake? We break down the most iconic birthday desserts and why people keep ordering them year after ...
Servers see everything… especially when a new hire walks in and makes the same mistakes over and over again. In this episode of The Modern Waiter Podcast, we break down the 10 biggest mistakes new restaurant employees make and why they instantly lose respect from the team.
Lying about experience and not studying the menu are two of the biggest red flags. If you're new to serving, bartending, or working in restaurants, this ...
Dating a bartender sounds exciting, until you live it. In this episode, we break down what relationships with bartenders are really like, from unpredictable schedules and emotional burnout to flirtation, boundaries, and long-term compatibility.
Our guest, Andrew Roy, spent years behind the bar before transitioning into restaurant management. As the host of the Serves You Right podcast, he brings an honest, experienced perspective on...
The restaurant industry has a pay gap that almost everyone argues about but very few people truly understand. Why do servers often make more money than cooks? Is the system unfair, or is there an economic reason behind it?
In this episode of The Modern Waiter Podcast, we break down the reality behind restaurant pay structures and explain why front of house and back of house wages work so differently.
Many kitchen workers feel the sy...
Ever feel like restaurant menus are trying a little too hard to impress you? In this podcast episode, we break down the Top 10 menu terms that sound fancy but often don’t mean what you think. From “truffle oil” that rarely contains real truffles to “Wagyu” that isn’t always the legendary Japanese beef you imagine, we’re exposing the marketing language restaurants use to elevate ordinary dis...
Is Gen Z really killing restaurants, bars, and club culture… or are they just changing the game? On this podcast episode, we break down the real-world impact Gen Z is having on the restaurant industry. From drinking less at dinner to ordering more takeout. Their impact even goes deeper, from ditching old-school condiments like ketchup and mayo to demanding Instagrammable dining experiences, the shift is real.
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Why some servers do not want black tables. We talk openly about Dining While Black (DWB), how stereotypes are formed, how servers categorize guests of every background, and how poor service can become a self fulfilling prophecy. It is about honesty, lived experience, and the realities servers face on the floor every single shift. From tipping stereotypes and confirmation bias to energy, demeanor, and service expectations
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Gen Z is drinking less, but restaurants are not losing money. In fact, many are making more. In part two of our Restaurant Trends to Watch in 2026 series, we break down the sober-curious movement, the rise of low and no alcohol beverages, and why mocktails and non-alcoholic drinks are becoming one of the most profitable menu categories in hospitality.
Alcohol consumption in the U.S. is at its lowest level in decades, especially amo...
Veteran restaurant servers reveal secrets of the buffet. All-you-can-eat buffets look like the worst business model ever. Fixed price. Unlimited food. One hungry customer could destroy profits in a single night.
How do buffets actually survive? All-you-can-eat buffets almost always wins. We reveal psychological tricks and layout manipulation and the biological hacks.
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Restaurant guests who don’t read the menu and blame the server are a common occurrence. As servers we absorb confusion over wine, cocktails, and food. In this episode of The Modern Waiter Podcast, we dive into the dumbest, funniest, and most unbelievable complaints we’ve ever heard as longtime servers. We discuss when it’s okay to ask questions vs. when you’re just being difficult. Humor, cringe, and real...
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