ADAPT Insider

Most AI initiatives stall when ambition outruns clarity.

Dean Nelson outlines how leaders can reduce that risk by applying first principles, proving value through targeted use cases, then using each result to guide the next investment.

His perspective links practical AI adoption to the infrastructure choices required for sovereignty, sustainability and public trust.

Key takeaways:

• Define the outcome before choosing the technology: ...

For the first time, organisations can measure and buy certain kinds of cognitive work at scale.

Once thinking becomes measurable through tokens, the economics underneath a business start to shift.

Work that once sat inside roles, teams, and service models can now be broken apart, reassessed, and redistributed across people and agents.

In this ADAPT Insider conversation, Mark Pesce, ADAPT Executive Advisor and Co-Founder at Wisely AI, ...

Saving time creates little value when organisations have no deliberate use for the capacity released.

In this ADAPT Insider episode, Dom Price, Work Futurist and Visionary at Be Luminous, examines why conventional productivity metrics reveal too little about the conditions that sustain performance.

He considers how organisations can redirect saved time, protect long-term workforce capability and build the confidence to experiment ami...

DBS built AI into the bank through leadership ownership, digital and data foundations, and governance built into the workflow.

In this ADAPT Insider conversation, Sanjoy Sen, MD – Group Head of Consumer Bank at DBS Bank (Singapore), shares how that shift helped move AI from isolated use cases into broader operating change across the bank.

Key takeaways:

• Leadership ownership and organisation-wide experimentation help AI move ...

AI strategies often stall because the people expected to lead them are too far from the technology itself.

When AI gets handed off to a project team or parked inside the technology function, business leaders stay disconnected from where it actually creates value.

In this ADAPT Insider conversation, Dawid Naude, CEO at Pathfindr, talks about how AI behaves less like a fixed enterprise system and more like a capability leaders have to ...

The organisations getting the most from AI are using it to expand what the business can do, where it can grow, and how quickly it can adapt.

In this ADAPT Insider conversation, Mark Cameron, ADAPT Executive Advisor and CEO & Director at Alyve, argues that this shift starts with leadership.

When leaders connect AI to mission and impact, the business gets a clearer reason to move.

Key takeaways:

• High-performing organisations ...

Many AI programs can show momentum, but not what actually changed for the business.

In this ADAPT Insider conversation, Dan Chesterman, CIO at Teachers Mutual Bank Limited, argues that the issue usually starts earlier.

Organisations need a clearer view of what they are trying to improve, how that process performs today, and which outcome would prove the investment worked.

Key takeaways:

• AI ROI becomes clearer when organisations sta...

Disruption puts pressure on more than revenue.It puts pressure on how people inside the business understand value, relevance, and their own future in it.

In this ADAPT Insider conversation, Andrew Brain, Director of Data and Growth at Southern Cross Media, argues that leadership in disrupted industries starts with helping teams and stakeholders see where the next version of the business can grow, rather than anchoring everything to ...

In retail, speed only becomes useful when it helps move a business metric without creating a bigger operational problem somewhere else.

Sakshee Kohli, Head of Technology - Store Customer Experiences at Coles, says technology earns its place when it helps move a real business number, gets into customers’ hands quickly without degrading experience, and stays useful beyond the first release.

That makes the challenge less about cha...

Government is under pressure to do more with less, and AI is now part of that conversation. That does not mean moving fast.

In government, the cost of getting AI wrong is higher, which makes caution a strength rather than a weakness.

In this ADAPT Insider conversation with Anthony Saba, Managing Director – Transformation Services at ADAPT, David Heacock, ADAPT Executive Advisor, former Chief Digital Innovation Officer and BCG P...

AI conversations are getting noisier, but the real divide is still familiar.
Some organisations are strengthening core systems, simplifying complexity, and building the discipline to use new tools well.

Others are layering AI over weak architecture, fragmented data, and unclear ownership, then wondering why the results feel shallow.

In this ADAPT Insider conversation, Andrew Matuszczak, Chief Information and Transformation Officer...

Healthcare productivity is often measured too narrowly.

Internal efficiency still matters, but in health the larger gains come from what the system enables for clinicians and patients.

In this ADAPT Insider conversation, Peter O’Halloran, Chief Digital Officer at the Australian Digital Health Agency, argues that real value is created when clinicians have better information, unnecessary tests are avoided, and patients move throu...

Construction productivity improves when project data stops sitting with individual players and starts working across the full build ecosystem.

Construction has talked about productivity for years. The harder question is what actually shifts it.

Kurt Brissett argues that the answer sits less in isolated tools and more in how data is structured, shared, and applied across the full project lifecycle.

For Built, that means using digital e...

The pilot can make enterprise AI look further along than it really is.

Once systems hit live workflows, organisations start dealing with messier user behaviour, weaker ownership, and economics that no longer match the original case.

In a conversation with Anthony Saba, Partner & Managing Director, Transformation Services at ADAPT, Vijayan Seenisamy, Transformation Lead at an ASX 30 enterprise, argues that these failures are rarel...

Boards need enough cyber detail to judge exposure, understand whether key controls are working, and decide where intervention or investment is required.

Cyber lands better when it is framed around governance, business risk, and investment choices rather than technical complexity.

Jamie Rossato, CISO at Orica Australia, shares a practical view on how security leaders build alignment with boards and executives by connecting cyber outco...

Customer experience, data strategy, and resilience do not operate the same way across every business model.

At Village Roadshow, the challenge is sharper because cinemas, theme parks, and film distribution each run on different customer expectations, planning cycles, and technology needs.

Keyur Lavingia, Head of Cyber Security at Village Roadshow, outlined how the organisation is trying to tailor experience and innovation to each par...

As AI moves from specialist teams into everyday business use, data leaders have to focus less on scarcity and more on safe, scalable adoption across the organisation.

Artak Amirbekyan, Chief Data Officer at EBOS Group, argues that this shift should not be resisted. Wider use is where the value comes from.

The real task is making that use safe, deliberate, and broad enough that AI becomes part of everyday capability rather than a spec...

Enterprise AI programmes stall when they are treated as technical capability rather than organisational responsibility.
AI adoption is a governance and ownership challenge.

In conversation with ADAPT’s Head of Analytics & Insights, Gabby Fredkin, David Scott argues that lasting impact comes from aligning AI to strategic outcomes, business accountability and existing performance measures.

 
Key takeaways:

• AI st...