HBW Insight Podcasts

HBW Insight Podcasts

HBW Insights’ Over the Counter podcast, hosted by David Ridley, helps OTC professionals navigate the fast-changing consumer health and wellness market. Featuring expert journalists and industry voices, episodes unpack regulation, innovation, marketing and retail trends. Stay ahead at https://insights.citeline.com/hbw-insight for newsletters and insight on the global self-care market each week. For any podcast feedback or queries, you can now reach us at podcasts@norstella.com.

Episodes

October 5, 2026 • 55 mins
The Global Self-Care Federation has updated its analysis of the health, social and economic value of self-care, using data from 155 countries. Savings to health systems are up 21% to around $144bn a year, and for the first time the report looks in detail at self-care’s role in prevention. GSCF director general Greg Perry and Ben Carrick, co-chair of the federation’s policy committee, join HBW Insight on the Over the ...
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In this episode of Over the Counter, now also in video, HBW Insight talks to Rachmadi Joesoef, APSMI chair and CEO of Indonesian manufacturer PT Konimex, and Anama O'Reilly, who co-leads APSMI's public affairs and communications committee and heads public affairs for the ASEA zone at Opella, ahead of the association's joint congress with Self-CARER and GP Farmasi Indonesia in Bali. We cover why Indonesia is hosting, what Self-CARER...
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Products like ibuprofen and loratadine are now grabbed off a pharmacy shelf without a second thought, but both started out as prescription-only medicines. The process that moves a drug from one to the other, known as Rx-to-OTC switch, is one of the most reliable forms of innovation in self-care, and yet it happens less often than the industry would like. In this episode of Over the Counter, now also in video, HBW Insight talks to ...
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August 19, 2026 • 48 secs
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Everyone in consumer health is talking about GLP-1s. While this new generation of weight loss drugs is firmly on the prescription-only side, industry is now thinking about how it can meet users’ needs for products that address side effects and the nutritional gaps that come with rapid weight loss. In this episode of HBW Insight’s Over the Counter, ALL Creative founder Beverley Law and consultant Martina Gripp – wh...
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Consumers are turning to AI at the start of the self-care journey in growing numbers, but they do not yet trust it, the latest Better Health Report from Simon-Kucher & Partners shows. They do trust pharmacists, who can convert that trust into sales, providing crucial sales volume growth for their consumer healthcare industry partners. However, as Simon-Kucher’s Christian Danelund and Chris Rebholz explain in the latest ...
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Health literacy is a phrase you hear a lot in consumer health at the moment, but it's not always clear what people mean by it, or what a company is actually supposed to do about it. In this episode of Over the Counter, HBW Insight talks to Trevor Gore, a trustee of the Self-Care Forum who spent more than two decades at Reckitt and now looks at healthcare through behavioural science. Gore's argument is that most companies treat heal...
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The science around the microbiome is moving fast, consumers are clearly interested, and yet the category still runs into some long-standing problems in the European Union, not least the inconsistent way the word “probiotic” itself is treated across the region. In this episode of HBW Insight’s Over the Counter podcast, we talk to Rosanna Pecere, Executive Director of IPA Europe, the European office of the Internat...
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Prevention has moved to the centre of UK health policy, with the NHS 10-year plan promising a decisive shift away from treatment. The financial case for getting there is less widely understood. In this episode of the Over the Counter Podcast, HBW Insight's David Ridley speaks to Liz Hampson, life sciences and health innovation advisory partner at Deloitte, about the firm's recent work on the socioeconomic value of prevention. Hamps...
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In the second part of HBW Insight’s interview with IQVIA Consumer Health’s Volker Spitzer, we turn to the commercial implications of agentic AI, and what they mean for how consumer health brands compete, communicate, and manage risk. Spitzer – vice-president, global R&D/RWE services at IQVIA Consumer Health – argues that as AI agents increasingly mediate product discovery and purchase decisions, the trad...
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In the latest episode of HBW Insight's Over the Counter podcast, Volker Spitzer, vice-president, global R&D/RWE services at IQVIA Consumer Health, returns to examine the implications of agentic AI for the consumer health industry – a topic he and colleagues explore in a recently published white paper. Unlike the large language models now familiar to most consumers, agentic AI operates with persistent memory, cross-platfor...
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