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December 19, 2024 50 mins

In this episode of 'Adopting Zero Trust (AZT)', host Neal Dennis and producer Elliot Volkman delve into the often-overlooked realm of soft or 'non-tech' skills in cybersecurity.

This week, we chat with Courtney Hans, VP of Cyber Services at AmTrust Financial Services, and Evgeniy Kharam, author of Architecting Success: The Art of Soft Skills, who help us explore how non-technical skills are vital in shaping the careers of cybersecurity professionals.

Our guests share the importance of effective communication, emotional intelligence, and adaptability. The hosts and guests share personal anecdotes, training tips, and the necessity of bridging technical prowess with essential soft skills to improve stakeholder engagement and career advancement. The episode emphasizes the value of being comfortable with discomfort and soliciting feedback to enhance one’s professional journey in cybersecurity.


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