When 15 blankets arrived with messy selvage edges despite "clear" instructions, I blamed the volunteers. That was not great, but then I asked: What if the problem is my communication?
In this vulnerable episode, I share how frustration over "ruined" Binky Patrol blankets led to a profound leadership insight about expert blindness. After 30 years of nonprofit work, I discovered I've been assuming knowledge that first-time volunteers simply don't have.
Learn why I'm inviting children to critique our instructions, how to recognize when your expertise becomes a communication barrier, and practical strategies to bridge the gap between what you know and what volunteers understand.
For nonprofit leaders tired of repeating themselves or fixing well-intentioned mistakes, this episode offers a fresh perspective on volunteer guidance that transforms frustration into growth opportunities.
#NonprofitLeadership #VolunteerManagement #CommunicationSkills #ExpertBlindness
Popular Podcasts
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.