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In this episode of the Beauty School Bobby podcast, host Bobbi Powell interviews Natasha Cornstein, CEO of Blushington, a beauty service destination offering makeup applications, blowouts, and skincare services. Natasha discusses the evolution of Blushington, the importance of guest experience, and the company's franchising opportunities. She emphasizes the significance of training and hiring practices, the hybrid skills needed in beauty services, and the personal connections made with clients. Natasha also shares her non-traditional career path and encourages aspiring beauty professionals to embrace new opportunities.
Takeaways
- Blushington offers a unique blend of beauty services under one roof.
- The company is expanding through franchising, aiming for 130 franchises in five years.
- Guest experience is designed to be warm and welcoming, akin to a 'warm hug'.
- Training at Blushington is comprehensive, catering to both new and experienced artists.
- Artists are encouraged to develop hybrid skills in both makeup and hairstyling.
- The beauty industry is resilient and offers numerous opportunities for professionals.
- Franchise owners should possess a growth mindset and strong people skills.
- Personal connections with clients are crucial in the beauty industry.
- It's never too late to start a new career path or venture.
- Continuous learning and adaptation are key to success in the beauty field.
Chapters
00:00 Introduction to Blushington and Natasha Cornstein
01:12 The Evolution of Blushington
03:11 Franchising Opportunities and Business Model
05:58 Guest Experience at Blushington
09:25 Training and Hiring Practices
10:49 Hybrid Skills in Beauty Services
12:45 The Importance of Skincare in Beauty
13:33 Building Relationships with Clients
15:33 Qualities of a Successful Franchise Owner
19:51 Franchisee Success Stories
21:21 Targeting College Markets
22:40 Natasha's Non-Traditional Career Path
28:55 Understanding the Beauty Industry
36:55 Encouragement for Aspiring Professionals
38:55 Connecting with Blushington
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