Building a Profitable MSP with Chris Wiser

Thinking about scaling your MSP but not sure who to hire first? Hiring the right people in the right order is critical to your growth and profitability. In this episode, we break down the exact hiring roadmap for MSPs—so you can avoid costly mistakes and build a team that supports your success.

🔹Who should be your first hire?

🔹When should you bring on a sales or marketing team?

🔹How do you scale without overloading your budget?

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Learn how to take your MSP from a 1-person mindset to an MRR Machine. In this Keynote during the 7 Figure MSPs 2024 Denver Live event, Chris teaches you how to get your mindset straight and turn your It service business into a monthly recurring revenue machine. If you don’t think it's possible for you to double your monthly revenue or are stuck in the same selling cycling as you have always been, this is the episode for you.

If ...

How Can You Improve Your Leadership with AI and have you been implementing AI wrong in your MSP? AI is revolutionizing the way business leaders think, strategize, and grow—but are you using it to its full potential? In this exclusive conversation with Geoff Woods, author of The AI-Driven Leader, we break down how AI can enhance leadership, improve decision-making, and free up time for high-impact work.

💡 Key takeaways from this ...

Are you spending all day managing tickets and client requests but struggling to grow your MSP? You’re not alone! The key to scaling your MSP isn’t working harder—it’s working smarter with automation.

🚀 In this episode, you’ll discover three powerful automation strategies that will help you:

✔️ Save time and boost efficiency

✔️ Capture and convert more leads automatically

✔️ Focus on growth instead of getting suck in daily tasks

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Discover how PC TechWare transformed its marketing strategy, sales process, and business growth inside our Trailblazer Program. In this case study, CEO Russell Wyatt and COO Matthew Jay share how they went from relying solely on word-of-mouth referrals to implementing a scalable marketing system that helped them quadruple their Monthly Recurring Revenue (MRR)!

🔹 Key Takeaways from This Episode:

✔️ How PC TechWare built a structure...

Ready to unlock the secret to scaling your MSP’s revenue in 2025? In this episode, Jamie Busic CEO of Virtual Sprout, reveals how his team transformed their sales process using SDRs and created a consistent lead flow for exponential growth.

Here’s what you’ll learn:

✅ The game-changing SDR strategies that work for MSPs.

✅ Why outsourcing lead generation fails—and how to fix it.

✅ The step-by-step process for training effective SDRs...

Is your Managed Service Provider (MSP) business protected with the right policies? In this episode of the 7 Figure MSP podcast, Paige Taylor, General Counsel at Seven Figure MSP, dives into the five essential policies every MSP needs to safeguard their business, ensure compliance, and strengthen client relationships.

🎙️ In This Episode, You’ll Learn:

•Data Security Policies...

Are you looking to sell your MSP? If so, make sure to watch this video as our very own Ryan O'Hara explains how he sold his MSP and the lessons he learned along the way.

Want to learn how to take your MSP from tech-focused to sales-focused? Grab our guide here: MSP Tech Stack Guide: https://7figuremsp.link/contractiy

Do you want results like this? Book a call with our team: https://www.7figuremsp.com/get-started/

👉 Join us for o...

Are you struggling to attract clients with your MSP marketing? It might be because you’re focusing too much on your tech stack and not enough on what truly matters to your clients. 🛑

In this episode, we’ll reveal:

✔️ Why marketing your tech stack doesn’t resonate with potential clients.

✔️ The three strategies you NEED to focus on: are solving real problems, raising risk awareness, and storytelling.

✔️ How to use cybersecurity ris...

Are you wondering how you can be more productive as an MSP owner? How can you stop wasting time and get more done? If you want to scale your MSP to 7 Figures and beyond, you need to have a productivity system to help you get there. In this interview, our CEO, Chris Wiser shares his secrets to staying productive as the CEO of 7 Figure MSP and back when he ran his own MSP.

Want to make sure your sales process is helping you grow? Boo...

Do you want to double your MSP revenue? If so, you are going to want to make sure you are pricing your MSP services properly. In this episode, Cindy Phillips, our head sales coach breaks down how much to charge per client and how to put IT service packages together that make sure you are profitable.

Want to make sure your sales process is helping you grow? Book a call with our team: https://7figuremsp.com/proof

👉 Join us for ou...

Discover how Jerry Morgan of Code Blue Computing turned his struggling MSP business into a thriving seven-figure company. 🚀

Here’s what you’ll learn in this inspiring testimonial:

✔️ The biggest challenges of transitioning from a computer repair shop to an MSP.

✔️ How pricing strategies and community support transformed their business model.

✔️ The power of weekly coaching and quarterly events for continuous growth.

✔️ How focusin...

Struggling with difficult clients who drain your resources and disrupt your team? In this episode, we’ll dive into why firing certain MSP clients might be the best decision for your business—and how to identify who needs to go.

Here’s what we cover:

✔️ How to recognize clients who aren’t a good fit.

✔️ The impact of bad clients on your team and business growth.

✔️ Why running a Cybersecurity Risk Assessment (CSRA) can turn troubles...

Struggling with the common ‘I need to think about it’ objection during your sales calls? In this video, Cindy Phillips, VP of Sales Coaching at 7 Figure MSP, shares actionable strategies to overcome this sales objection and turn it into a sales opportunity!

Learn how to:

✔️ Handle the ‘I need to think about it’ objection with confidence.

✔️ Use targeted questions to uncover client hesitations and move deals forward.

✔️ Prevent obje...

Discover how Jim Reichard, owner of I’ll Take It Solutions in Birmingham, Alabama, transformed his MSP business using a proven growth strategy. Since partnering with 7 Figure MSP, Jim has overcome plateaus, scaled his company nationwide, and added $1 million in MRR through effective client conversion, cross-selling, and mergers & acquisitions.

In this episode, Jim shares:

- His journey from steady growth to breakthrough success

What should you say on a discovery call to close more sales? What about a sales call? Are there certain sales call steps that you need to follow to close the deal? In this episode, our VP of sales, Cindy Phillips is breaking down exactly what to say during a discovery call to make more sales in your MSP.

Watch on YouTube: https://youtu.be/u9JAG2AxlVk

Want to put a rocket ship on your business and learn how to double your monthly ...

Are you wondering how you can consistently get 1-2 new clients per month? Make sure to listen to this full episode where our CEO, Chris Wiser and our VP of Marketing, Lindsey Badillo talk about the strategies that are working now for MSPs and IT service providers to get new clients consistently.

Ready to dive deeper into these strategies?

👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy

👉 If you want to...

Are you an IT service provider or MSP looking to boost your cash flow without the constant pressure of making more sales?

In this episode, we explore actionable strategies to increase your monthly cash flow by optimizing your existing resources and client relationships.

Learn how to:

⭐ Maximize the value of your current clients.

⭐ Streamline your operations and start running CSRAs.

⭐ Introduce proper pricing to increase revenue.

Yo...

Are you tracking KPIs in your business? If not, we are walking you through why tracking these sales and marketing numbers is so important for your managed service business.

Watch on YouTube: https://youtu.be/6TTBddTl1Ig

To learn what 5 KPIs you need to be tracking, make sure to check out this video on YouTube here: https://youtu.be/JeQn7ccR-zA

👉 Join us for our next sales webinar here: https://7figuremsp.link/stratiy

👉 If you wa...