Bloomfield Township Police Chief James Gallagher talks with dispatcher April Verbeke about the role of dispatch for the department, what information callers should provide when they call 911, how weather incidents affect calls and more!
00:00 Introduction
00:11 Meet Dispatcher April Verbeke
01:10 The Dispatch Room
02:55 Text to 911 Explained
04:18 TDD Phones
05:08 The Importance of Dispatchers & Why They Deserve to be Considered First Responders
07:29 Stress Management & Getting Closure for Difficult Calls
08:53 Training Classes for Bloomfield Twp Dispatchers
12:19 Sharing Resources Between Agencies Across Oakland County
14:29 Dealing with an Onslaught of Phone Calls
18:28 What is the Best Way to Speak to a Dispatcher?
21:07 What are the Challenges of the Dispatch Room?
21:59 CAD System
23:30 Never Be Afraid to Call 911
24:22 Mental Health for Dispatchers & First Responders
27:50 The Importance of Dispatchers Recapped
28:44 Welcome to Bloomfield Township Police Department
31:14 Crime Report
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Ridiculous History
History is beautiful, brutal and, often, ridiculous. Join Ben Bowlin and Noel Brown as they dive into some of the weirdest stories from across the span of human civilization in Ridiculous History, a podcast by iHeartRadio.