This week we will be discussing what standard work is, what it is not and how standard work will automatically help us increase the quality of our products and services. We will also have an arm wrestle about Taiichi Ohno’s quote when he said, “without standards, there can be no kaizen.” But what came first, the chicken or the egg? Does standardizing the process come first, and then improving the process follows, or is it the other way around, improve the process, then standardize it?
My hope is that the 11th and 12th law of the 13 Laws of System Optimization will help give us a larger and all-encompassing perspective to help take us to the next level from our traditional lean manufacturing training.
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