Resistance to change can be one of the most significant barriers that lean, six sigma, and continuous improvement come up against. The law of resistance to change could very well be the most challenging part of our path as we navigate along our continuous improvement journey.
A statement that we all have heard or have said ourselves is, “people don’t like change,” or “people fear change.” I used to believe this statement, but as I have matured a little over the years as a student to lean and continuous improvement. I have come to know for myself that this statement is utterly false, misleading, and inflicts a negative influence on people so that they won’t change.
What actually is true is that people and organizations will change when their reasoning and the resulting outcome or benefit of the change outweigh their current state of being.
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