Continuous Improvement for Disability Service Providers

In this podcast NDS is joined by Sharon Paley, Founder of the Australian Centre for Restraint Reduction and Elimination to share some key information and tips with Disability Service Providers for Continuous Improvement. 

 This podcast shares: 

• The aims and benefits of continuous improvement 

• How to engage staff in continuous improvement 

• Embedding a continuous improvement approach 

Resource list  NDS Resources:   

• Risk, Incidents and Complaints Management Resources (nds.org.au) full library includes related resources for policy development, training resources for teams, resources in community languages and short films. 

• NDS Quality and Safeguards Sector Readiness Project - Continuous Improvement Tools 

• Leading to Address Occupational Violence - Just Culture (nds.org.au) is a recorded presentation for Board and Senior Leaders. Just Culture promotes: Speaking Up, Listening, Acting and Completing Feedback Loops. 

• NDS Quality Portal offers a free trial of the Portal. One of the many resources includes creating quality improvement plans from outstanding tasks to achieve compliance. 

This podcast is part of the NDS Risk, Incidents and Complaints Management Project funded by the Australian Government.