Agentic AI from Salesforce and Oracle: The new leading edge of ERP?

For two glorious years, generative AI held sway as the AI darling among ERP vendors. But impressive as Gen AI might be, it's mostly limited to generating content and not really capable of the process management and decision making needed to reach the holy grail of AI: Fully autonomous artificial intelligence.

That level of technological innovation is the promise of so-called agentic AI: smart "agents," such as AI-driven chatbots and robotic process automation (RPA), that can perform tasks autonomously, make decisions and learn from experience. In recent months agentic AI has become the new vanguard of AI innovation in business applications. Major vendors, among them Salesforce, Oracle and SAP, have eagerly rolled out agentic AI to their customers.

In the podcast, Brian McKenna, enterprise applications editor at Informa TechTarget's London-based ComputerWeekly, reports on the latest AI trends and shares his takeaways from conferences he attended this month: the Salesforce TDX 2025 developer conference in San Francisco, followed by Oracle and NetSuite conferences in London.

McKenna covers business applications, information management and cybersecurity topics for ComputerWeekly. He holds a degree in History and English from the University of Glasgow and a doctorate from the University of Oxford.

Other topics discussed in the podcast include:

• the strong similarities between the agentic AI approaches of Salesforce and Oracle
• NetSuite's more cautious approach to agentic AI
• how these AI offerings compare to those of SAP, the ERP market leader

Host: David Essex, Industry Editor, Informa TechTarget

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