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October 6, 2025 53 mins
Hiring International Talent? Here’s What You’re Missing with John McGraw

Miscommunication at work costs U.S. businesses $2 trillion a year—and diverse teams are especially at risk.

In this episode of Marc Haine Live, cultural clarity expert John Edward McGraw reveals how small businesses can avoid communication breakdowns, retain diverse talent, and build high-performing teams through inclusive communication.

Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

About John

John Edward McGraw is an Intercultural Communications Coach and the founder of Hiyaku Coaching. Hiyaku (pronounced hee-YA-koo) is Japanese for “leap forward,” and John empowers businesses and international talent to leap over cultural gaps and thrive together.

Born and raised in Canada, John’s passion for cultural learning stems from his 15 years of experience as an English instructor in Japan and Canada, where he saw that language skills alone weren’t enough to overcome cultural barriers. An ICF certified coach and intercultural trainer, John has worked with organizations such as JVS Toronto, the Workplace and Immigrant Network in Waterloo, and the Simcoe County Department of Economic Development to foster cultural awareness and help multicultural workplaces thrive.

Connect with John

HiyakuCoaching.com Linkedin:   / johnedwardmcgraw   Instagram: @hiyakucoaching YouTube: @hiyakucoaching

----more----About Your Host, Marc Haine

Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

Dare to be the exception™

Connect with Marc

+1 (780) 729-4932 

🗓️  https://meetwith.marchaine.com

Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.

 

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