What Makes Ez Lift A Great Choice When Choosing A Garage Door Company?

"I believe we're good and we're gonna bring the quality you need. But why are we the right choice? We care! I know it sounds simple, but that's the truth we care!

Our local community is not just our paycheck, it's our local community and there's a good chance it happens all the time, seeing a customer at the grocery store - there comes a customer around the corner."  

- Adam Greer, Garage Door Expert

 

On the Check A Pro Radio Show today a listener called in with the following question - "What Makes Ez Lift A Great Choice When Choosing A Garage Door Company?"

Well, that's a great question.  Here to answer that question is a garage door expert, Adam Greer from EZ Lift Garage Doors & More.

For more information about EZ Lift Garage Doors & More in Katy, Texas log on to www.ezohd.com or check them out at www.checkapro.com.

 

Visit Us At -  EzLiftGaragesDoors&More

 

 

You Can Call Anytime:  [phone]

Episode Transcript

(00:01):
Check a pro Joe here.
I love talking about home improvement with a good friend of mine,
Adam Greer from easy lift garage doors and more.
Adam,
how are you?
I'm doing fantastic living the dream as you like to say,
how are you?
I am living the dream.
Thank you.
Um Every day I wake up and I'm blessed to be here on earth.
I'll tell you,
loving,
loving life.

(00:21):
Hey,
you know,
you guys are a family owned and operated business in Katy,
Texas.
You help people with their garage door needs what makes easy lift,
garage doors the best or the right choice for homeowners in the Katy area.
It's a good question and you know,
I'm glad you kind of corrected the best.
Uh that that can be,

(00:43):
uh that's a debatable subject,
you know,
I mean,
everybody thinks they're the best.
Um But I,
I believe we're the right choice.
Um And I believe we're good and we're gonna bring the quality you need.
But why are we the right choice?
Um We care.
I know it sounds simple,
but that's the truth we care.
Um Our local community is not just our paycheck,

(01:04):
it's our local community and there's a good chance it happens all the time being heb there comes a customer around the corner.
Uh I need to go look you in the eye when I see you and not.
Oh,
scour down aisle seven and get away from you.
So I need to deliver.
And so do all my technicians and uh all of from the office,
administrative staff to the technicians that we need to.

(01:25):
We need to recognize that and we live by that motto that we will see our neighbors and uh and we want to see you.
So uh we don't want to hide from you all way to do that is to be good quality.
Yes,
you're not a large publicly held corporation,
correct?
You are family owned and operated what they call a closely held company.

(01:45):
Um It's,
it's you and your family who own and operate the business,
right?
Yes,
it is.
Uh Yeah.
And my goal is that it's a generational uh deal.
And uh so my son is vice president and uh my lead technician as well.
Uh But he's training all trains of technicians.
And then uh my daughter is our administrator.

(02:06):
Daughter-in-law is our uh digital creator and does all of our creative stuff.
And uh and my wife,
of course,
is uh my right hand woman that's who I depend on.
So we are in this.
And uh you know,
we do have uh another technician who's not family but,
uh,
we treat them like family and that's what we try to,
uh,
bring into our environment as well if you work here,

(02:28):
your family.
Uh,
but,
but we are legitimately ran 100% by family.
Yes.
As a homeowner consumer myself.
I kind of like the idea of being able to talk to the head honcho.
And it's hard to do that when I have a problem with an apple product or AT&T.
And I asked for the owner,
like the owner,
which one it's publicly held.
And so there is no soul sometimes in very large companies,

(02:51):
but you guys have a soul and you're it.
Yeah,
you have a soul that's,
we have a conscience.
Um and it's,
uh it is,
uh it's,
it's tough,
you know,
it's,
there's not always,
uh not always a pleasant experience at the uh consumer's residence,
but you still have to recognize that who we are matters and it matters good,

(03:13):
bad in the middle because whatever we're encountering,
we have to rise to the occasion at all times.
Yeah.
And you really don't have to,
but you've decided to do that.
There are a lot of small business owners who may do shoddy work or may not back up their work.
And then when they're in the grocery store at HEB,
they are kind of hiding when they see Mrs Smith,
you don't have to do that because no matter what you are going to make sure the homeowner is taken care of.

(03:39):
Yes.
Yes.
And,
uh,
and I,
I know in all of our years there's gotta be people who aren't 100% satisfied.
I mean,
there's just no way but we don't have anyone,
we have a five star rating.
Uh,
we,
uh,
we don't,
we don't hear those complaints,
uh,
maybe they move on but they're not mad enough to ever tell us about it or disappointed enough to ever,

(04:01):
uh tell us about it.
So,
uh I think we've stood by our,
our core and we've,
we've lived up to it.
There's not much you can do if people aren't satisfied and don't tell you,
you're not a mind reader.
So listen up everybody,
if you have a problem with Adam and his team,
which may happen,
contact them and they'll go out there and they'll rectify it.

(04:22):
We will do everything we can to,
to make it right.
And,
uh you know,
if it's possible,
sometimes you just,
sometimes that's not possible,
but most times we're gonna run into a situation where we can satisfy the customer.
Our goal is to provide five star experience to every client we meet and encounter.
Adam as always,

(04:42):
thank you so much for coming on the program today.
All of Adam's information is located in the show notes.
There's no excuse not to reach out to him.
I always recommend if you haven't had anyone come out in a long time or ever to maintain your garage door.
It's not that expensive schedule that with Adam,
he and his family,
his team members will come out and help you,

(05:04):
Adam.
Once again,
thank you so much.
You're very welcome.