Framework Focus
You’re listening to ”Framework Focus,” the podcast that explores trends, innovations, and insights in the long-term care pharmacy industry. Join us as we connect the entire LTC ecosystem.
Episodes
Cyber threats facing long-term care pharmacies continue to evolve, putting sensitive data, systems, and patient trust at risk. In this episode of FrameworkFocus, host Todd Eury sits down with Scott Beatty, President & CEO of SoftWriters, and Chris Callahan of Echelon Risk + Cyber to explore today’s threat landscape and practical strategies to strengthen cybersecurity maturity. From leadership accountability to real-world defens...
In this episode of FrameworkFocus, we explore how artificial intelligence is reshaping long-term care pharmacy. Rick Pollick and Kyle Nilson from SoftWriters’ Alpha Labs join us to discuss the industry-wide impact of AI, the benefits and challenges it presents, and how SoftWriters is bringing innovative, AI-driven workflows to life—starting with AI Order Entry Automation.
In the final installment of our three-part series, host Todd Eury wraps up his live coverage from the 2025 FrameworkLTC Innovation Conference. Tune in for more engaging interviews with LTC pharmacy attendees, partner exhibitors, and SoftWriters team members as they reflect on the event’s biggest moments and discuss what’s ahead for the LTC pharmacy community.
In part two of our exclusive three-part series, host Todd Eury continues the conversation live from the 2025 FrameworkLTC Innovation Conference. Hear from LTC pharmacy professionals, trusted partners, and SoftWriters experts as they share their experiences, key takeaways, and perspectives on the evolving world of long-term care pharmacy.
In part one of our special three-part series, join host Todd Eury as he takes you inside the 2025 FrameworkLTC Innovation Conference. Recorded live on-site, this episode features conversations with long-term care (LTC) pharmacy leaders, partner exhibitors, and members of the SoftWriters team. Hear firsthand insights and success stories that highlight innovation, collaboration, and the future of LTC pharmacy.
In this episode of FrameworkFocus, we explore how the long-term care (LTC) market has evolved from the pre-pandemic boom through COVID-19’s sharp disruption to today’s near-recovery. Jason Yablinsky, CFO at SoftWriters, unpacks how shifting interest rates, housing liquidity, and the coming wave of Baby Boomer demand are reshaping the industry’s trajectory. Tune in to learn why today’s financial constraints may soon become tomorrow’...
In this special episode of FrameworkFocus, we’re getting you ready for the 2025 FrameworkLTC Innovation Conference—Where LTC Pharmacy Connects. You might remember it as our “User Conference,” but we’ve refreshed the name to better reflect where we’re headed. This event has always been about more than just software; it’s about accelerating innovation, sharing ideas, and shaping the future of Long-Term Care Pharmacy. Tune in as we hi...
In this episode of FrameworkFocus, VP of Customer Success Jackie Maitland is joined by Eric Fernandez and Dustin Harbison to explore the full customer journey at SoftWriters—from first engagement through implementation, account management, and long-term growth. Together, they share how collaboration, transparency, and continuous feedback shape a partnership built for lasting success in the long-term care pharmacy space.
Join host Patrick Hussey as he chats with Melissa Post, Director of People & Culture at SoftWriters, about tackling staffing challenges and creating a thriving workplace in long-term care (LTC) pharmacies. Melissa shares actionable strategies for recruiting and retaining top talent amid industry-wide shortages, building a strong talent bench through professional development and mentorship, and fostering a culture of engagement,...
In this episode of FrameworkFocus, host Patrick Hussey sits down with Eric Weast, Owner of ECW Network and IT Solutions, and Robbie Macdonald, Director of Client Enablement, to explore the critical role of technology in long-term care pharmacies. They discuss the opportunities and risks of AI, strategies to combat cybersecurity threats, and the importance of a robust technology roadmap. Gain insights from industry experts on how to...
The recent 14th Annual FrameworkLTC User Conference hosted by SoftWriters brought together key figures from the long-term care (LTC) pharmacy industry. This year's gathering at the ARIA in Las Vegas provided a unique platform for professionals to exchange ideas, discuss the future of LTC, and share the latest industry insights. From accelerating innovation to building a sustainable future in pharmacy, the conference underscored Sof...
In this insightful episode of FrameworkFocus, we welcome a special guest host, Todd Eury from the Pharmacy Podcast Network. Todd is joined by Michelle Templin, the Senior Vice President of Strategy & Legislative Affairs at Managed Healthcare Associates. Together, they delve into the ever-evolving legislative landscape and its profound impact on the Long-Term Care Pharmacy industry. From recent regulatory shifts to upcoming poli...
In Episode 15 of FrameworkFocus, Dr. Mark Fulton sits down with Dan Castellanos from Acute Care Pharmaceuticals to delve into the critical aspects of USP 797/800 compliance. Dan shares his background and career journey before discussing the role of Acute Care Pharmaceuticals in supporting pharmacies with sterile and hazardous drug compounding. Listeners will gain insights into the importance of sterile compounding, the challenges ...
In this episode, Dr. Mark Fulton converses with Dr. Steven Albert and Dr. Aimee Pickering from the Claude Pepper Center in Pittsburgh. The University of Pittsburgh Claude D. Pepper Older Americans Independence Center is one of fourteen Centers throughout the United States funded by the National Institute on Aging. This episode delves into the center's history, mission, and impactful research focused on senior care. Learn practical ...
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