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July 10, 2025 22 mins

Helene Lotman has been in the nonprofit human services space for 40 years, and is currently CEO of JFCS of the Suncoast, which works with people in need in a variety of demographics in a non-dominational setting. Helene has worked in Kansas City, Palm Beach and other spots, in addition to an earlier stint in Sarasota. On this episode Helene and Business Observer Managing Editor Mark Gordon talk about how she holds the staff accountable and has built a culture of accountability at the nonprofit organization. And listen for Helene’s steps she took to get the organization on better financial footing. 

3 Takeaways:

  1. (05:20) Listen before you act
  2. (06:40) The culture makes the organization
  3. (12:30) Good leadership is unique

Timestamps:

(00:00) Introducing Helene Lotman, President and CEO, JFCS of the Suncoast

(02:40) What is JFCS?

(04:00) Helene Lotman’s career

(05:20) Step taken to turn around the organization

(07:00) Steps to change the culture

(09:30) Hugs and High Fives with Helene

(10:55) How do you set up your work day while having an open door policy?

(12:30) Leadership characteristics

(14:40) Be bold

(15:30) Hiring A-list employees

(17:20) Overcoming setbacks

(19:30) JFCS in 2025

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