Lilah (pronounced like Layla) has overseen the supply chain for east Manatee County-based First Watch since 2017. She’s been in food service supply and logistics for some 30 years, working for Bloomin’ Brands and Benihana, among other entities. On this episode Lilah talks about her early lessons in hospitality, including why details matter and why no task in a customer service field is insignificant. She also talked about what brings her joy at work, what she looks for in future leaders and the mission that drives her everyday.
3 Takeaways:
(08:00) Keep risk away and supply in place
(15:50) There is nothing wrong with dissent
(17:20) Don’t take it personally, it’s just business
Timestamps:
(00:00) This episode is sponsored by Kerkering Barberio!
(00:30) Introducing Lilah Taha-Rippett, Senior Vice President of Supply Chain, First Watch
(03:45) Getting into the food industry
(06:00) Working for Ken Pendery
(07:30) What does your job entail?
(08:40) Dealing with price increases
(10:00) Key mentors
(13:00) What do you look for in leaders?
(15:30) Leadership advice
(17:10) Dealing with setbacks
(19:00) First Watch in 2025
Join us every week as we interview business leaders to learn what makes them great, what they look for in growing leaders, and much more.
Visit businessobserverfl.com for more.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Therapy Gecko
An unlicensed lizard psychologist travels the universe talking to strangers about absolutely nothing. TO CALL THE GECKO: follow me on https://www.twitch.tv/lyleforever to get a notification for when I am taking calls. I am usually live Mondays, Wednesdays, and Fridays but lately a lot of other times too. I am a gecko.