In this episode, we sit down with Diana Gelston, Chief Commercial Officer at Best Buy Health, to explore the company's innovative approach to the rapidly evolving care-at-home landscape. Diana begins by sharing her personal journey and the pivotal insights that drove Best Buy's strategic expansion into healthcare. We dive into the current state of home healthcare in the USA, discussing the unique challenges and opportunities that Best Buy Health has encountered.
As we explore the intersection of big tech and healthcare, Diana addresses concerns about balancing profitability with patient-centric care and how Best Buy is tackling ethical considerations around patient data and privacy. Finally, Diana reflects on her experiences as a woman in tech, offering insights into how her leadership style has evolved across different organizations.
Tune in to gain a deeper understanding of how Best Buy Health is reshaping home care and the broader implications for the future of healthcare.
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