Building Your Team Beyond Job Descriptions: Hiring Based on Values and Culture

Ep. 40 In today's episode, we're Getting Real about small business hiring. We understand how tricky it can be to pinpoint the perfect time to welcome your first employee, and the hurdles that often come up when expanding your team. Trust us, we get it—integrating new personalities and skills into the mix, especially within a tight-knit family business, presents its own unique challenges.

But we're here to share our insights on preserving the core values of your workplace, steering clear of the all-too-common burnout, and coming up with inventive benefits that make your business stand out. Our goal is to arm you with hands-on, practical advice that will help you build and lead a successful team.

So, stay with us as we give you the real deal on the ups and downs of managing a small business. Whether you're about to make that crucial first hire or looking to grow your existing team, this is the advice you've been waiting for from Bossy co-founders Kelly Bush + Kelly Metras.

Key Takeaways:

• Align Hiring with Values: When hiring, it's crucial to ensure that potential employees resonate with your company's core values to maintain a cohesive work environment.
• Delegate Smartly: Identifying tasks that can be efficiently delegated helps in maintaining both quality of work and owner sanity.
• Maintain Transparency: Clear communication and setting expectations with employees can mitigate surprises and improve work relations.
• Adapt and Innovate: Small businesses need to continually evolve their benefits and practices to stay competitive with larger corporate entities.

Notable Quotes:

1. “As long as they're getting that ultimate goal at the same level that you are, however they get there, it's probably going to be fine.” – Kelly Metras
2. “Being able to be a leader and not the one doing all the work is so important. Working on your business as opposed to working in your business is really the only way you're going to get the growth you need.” – Kelly Bush
3. “There are times where I'm envious of those bigger corporate entities or some of those small businesses that are owned by somebody who's got eight other small businesses, and they're just, they have their management team, and they're just not involved.” – Kelly Bush
4. “If they're surprised when they get fired, we missed the mark on making sure that we're being open and communicating.” – Kelly Metras

Resources:

• Shoes for Crews: Providing quarterly shoes for employees, a creative benefit Kelly’s business offers.
• Marvelous Minds: An example of flexible childcare solutions discussed in the episode.

Title Sponsor: Salena’s Mexican Restaurant

Episode sponsors: Marshall Street, Union Tavern

Hosted by Kelly Bush + Kelly Metras founders of www.BossyRoc.com

Music: Do it by Infraction, Mellow Bop by Prigida & You are the best by Cutesy Chamber Ensemble 

Produced by JazzCast Pros

Chapters:

0:00 Hiring Your First Employee 

2:45 Balancing Quality and Trust in Delegating Work

5:06 Effective Team Management

9:36 Bias-Free Interview Techniques and Essential Qualities in Candidates

12:57 Balancing Speed and Skill in a High-Pressure Kitchen Environment

13:35 Integrating Values in Hiring and Interview Processes

15:54 The Dynamics and Challenges of Running a Small Family Business

22:53 Small Business Discipline and Creative Employee Benefits

27:15 Balancing Small Business Ownership and Family Life

31:15 Juggling Multiple Roles in a Post-COVID Business Landscape

32:51 Balancing...