Smart Technology in Grocery: Boosting Efficiency, Labor ROI & Store Performance w/ Stu Gavurin & George Goodwin on GroceryPulse by Innovar Marketing Agency

In this episode of Grocery Pulse, host George Goodwin speaks with Stu Gavurin, founder of Opsense, about the transformative role of smart technology in food safety, compliance, and efficiency within the grocery and consumer packaged goods (CPG) sectors. They discuss the inspiration behind Opsense, the significant issue of food waste, and the importance of real-time monitoring and alerts in grocery operations. The conversation also touches on the challenges retailers face in food safety compliance, the future of food safety technology, and the operational wins experienced by retailers using Opsense. Throughout the discussion, Gavurin emphasizes the need for technology that simplifies processes and enhances customer experience, while also sharing personal insights on maintaining a sharp entrepreneurial spirit.

Takeaways

• Smart technology is revolutionizing food safety and compliance.
• Food waste in the U.S. amounts to over $218 billion annually.
• Opsense was inspired by the needs of mid-sized grocers.
• Real-time monitoring can prevent significant food loss.
• Independents are quicker to adopt new technology than corporates.
• Data collection is crucial for identifying patterns in food safety.
• Store walks are essential for maintaining operational efficiency.
• Automation can free up employees to focus on customer service.
• The metric of 'saves' is vital for understanding operational success.
• Peace of mind is a key benefit of using Opsense.

Chapters

00:00 Introduction to Smart Technology in Grocery

03:19 The Inspiration Behind Opsens

06:30 The Impact of Food Waste

10:42 Implementing Technology for Efficiency

15:40 Tips for Reducing Food Loss

20:32 The Importance of Store Walks

24:10 Enhancing Customer Experience through Automation

28:08 Challenges in Food Safety Compliance

32:37 Future Trends in Food Safety Technology

39:00 Predictive Analytics in Retail

42:55 Operational Wins and Metrics

50:19 The Importance of Non-Negotiables

53:52 Finding Joy in Everyday Moments

01:03:35 Lessons Learned in Scaling a Business

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We’re always looking for leaders in grocery, retail, and CPG with a story to share.

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