HME News in 10
Long-time editors Liz Beaulieu and Theresa Flaherty discuss the HME industry’s top news, and call on experts to provide context and add color to the stories they’re writing for HME News. It’s everything you’ve come to expect from HME News, just in podcast form, in about 10 minutes or less. HME News, www.hmenews.com, is the leading source of news for the home medical equipment industry.
Episodes
Welcome to a special episode of HME News in 10, sponsored by Rhythm Healthcare.
Today’s guest, Mitch Yoel, COO of Rhythm Healthcare, pulls back the curtain on what he calls the “hidden economy” of portable oxygen concentrators (POCs). Beyond the purchase price, providers often absorb the cost-of-service calls, tech labor, RMAs, loaners and downtime – expenses that can crush margins.
Yoel’s advice:
- Measure service costs like y...
Welcome to a special episode of HME News in 10 sponsored and developed by Strategic Office Support (SOS).
Today’s guest is Steve Cela, CEO of SOS. He joins HME News in 10 to expose the invisible workflow leaks quietly draining revenue from even the best HME providers. His message is clear: It’s not staffing or reimbursement holding you back - it’s the leaks you can’t see.
In this episode, Cela encourages providers to embrace:
Welcome to a special episode of HME News in 10 sponsored and developed by Direct Supply. In this episode of HME News in 10, Nick Bush, vice president of sales, Smart Products & Special Markets, at Direct Supply, explores how the growing trend of consumerism in health care is strengthening—not weakening—the role of HME providers.
“I think a big portion of it goes to the service side of it,” he says. “Medical equipment is rea...
Welcome to a special episode of HME News in 10 sponsored and developed by Rhythm Healthcare.
In this episode of HME News in 10, Doug Francis, CEO of Rhythm Healthcare, talks about the HME “trailblazers” who are embracing portable oxygen concentrators. “This is a provider who has invested, not only in the efficiencies that can be derived from POCs, but also turning that into clinical messaging to tell referral sources, ‘We’re a...
Welcome to a special episode of HME News in 10 sponsored and developed by ACU-Serve.
In this episode of HME News in 10 Jim Dragatsis, president of resupply at ACU-Serve, drills into the art of patient engagement and its impact on the success of an HME provider’s resupply program.
What makes a resupply program thrive? Dragatsis shares how providers must tailor their communication strategies to patient demographics and preferences,...
Welcome to a special episode of HME News in 10 sponsored and developed by Prochant.
Today’s guest is Joey Graham, CEO of Prochant. He joins HME News in 10 to talk about why revenue cycle management (RCM) is at the heart of the financial stability of HME providers, especially as they play “whack-a-mole" with new challenges like Medicaid cuts. He also talks about addressing the “silent killers” in the RCM process by leveraging tech-...
Welcome to a special episode of HME News in 10 sponsored and developed by Healthcare Quality Association on Accreditation.
Today’s guest is Harold Davis, director of survey services for the Healthcare Quality Association on Accreditation. He joins HME News in 10 to talk about how accreditation improves patient care. “Most providers want to do things right,” he said. “Most are accepting of the accreditation process because they vie...
Welcome to a special episode of HME News in 10 sponsored and developed by Brightree. Today’s guest is Noel Tauzin, head of revenue cycle management for Brightree. He joins HME News in 10 to talk about how, when providers marry the power of technology with outsourced services, that’s “where the magic happens.” It unlocks their efficiency and growth, deepens their patient care, allows them to keep pace with payer requirements, and...
Welcome to a special episode of HME News in 10 sponsored and developed by MSI Health Solutions.
Today’s guest is Zeb Pirzada, president and CEO of MSI Health Solutions. Pirzada joins HME News in 10 to discuss the value of providers taking a hard look at operational costs to find savings through outsourcing, including delivery services. As a former provider himself, Pirzada speaks their language, he says.
“There’s a lot of small ca...
Welcome to a special episode of HME News in 10 sponsored and developed by Strategic Office Support.
Today’s guest is Steve Cela, president of Strategic Office Support (SOS). He joins HME News in 10 to talk about how HME providers should look at their workflow and revenue cycle management as a machine that needs to be optimized and continually maintained.
“It's beautiful to see, right, when you see an efficient machine,” he said....
Welcome to a special episode of HME News in 10 sponsored and developed by Brightree.
Today’s guest is Addison Perrymond, head of product management for Brightree. He joins HME News in 10 to talk about why HME providers need to mine technology for “strategic transformation tools that deliver real business outcomes.”
“What we find is that our customers are looking at individual tasks and trying to incrementally make those better,” he...
With a new Congress and a new administration in place, Tom Ryan and Jay Witter of AAHomecare return to the HME News in 10 podcast to talk strategy on the year ahead. They are already mapping out how to tackle the industry’s biggest priorities, including blended reimbursement rates, by engaging lawmakers, policymakers and even the D.O.G.E. "This is the 119th Congress,” says Ryan. “Let's put a star next to it."
Hosts: Liz Beaulieu ...
Welcome to a special episode of HME News in 10 sponsored and developed by Numotion. Tim Casey, general counsel for Numotion, joins HME News in 10 to discuss the challenges with current CRT (complex rehab technology) service and repair, and the need for reform. One of the many challenges that people with disabilities face every day is a broken service and repair model. Casey discusses the primary root causes for the issues, along...
Today's guest is Dr. Shalini Paruthi, MD, a member of the American Academy of Sleep Medicine (AASM) who is board-certified in sleep medicine and internal medicine. She joins HME News in 10 to talk about how the current explosion in sleep technology is increasing awareness – and access – for consumers. “The most important thing is, we’re having a conversation about their sleep,” she said. “Consumer technology is certainly bringing u...
Welcome to a special episode of HME News in 10 sponsored and developed by Prochant.
Today’s guest is Joey Graham, chief revenue officer for Prochant. He joins HME News in 10 to talk about why artificial intelligence is no longer science fiction and how even health care and HME, which typically lag other industries in tech adoption, are finally catching on. He talks about how AI and automation tools, while they may require high ...
Welcome to a special episode of HME News in 10 sponsored and developed by ACU-Serve.
Today’s guest is Kyle Neese, recently named senior account executive at ACU-Serve. He joins HME News in 10 to talk about his resupply journey - from AllCall Connect, which was bought by Brightree, to React Health and now to ACU-Serve - and the importance of finding that "happy medium" between leveraging technological advancements and honoring...
Welcome to a special episode of HME News in 10 sponsored and developed by Advanced Diabetes Supply.
Today’s guest is Bill Mixon, CEO of Advanced Diabetes Supply. He joins HME News in 10 to talk about how ADS helps both health care providers and patients navigate the complex insurance landscape of diabetes technology and how the company empowers patients to make informed decisions about their health. “The key to this thing is adhe...
Welcome to a special episode of HME News in 10 sponsored and developed by Tactical Back Office.
Today’s guest is Todd Usher, founder of Tactical Back Office. He joins HME News in 10 to talk about how TBO and a new company, Tactical Call Center, are expanding and customizing their offerings while staying in their lane as staffing agencies. He also talks about why it's important that staff get real-life experience by “playing in th...
Today’s guest is Ryan Wood, chief information security officer for VGM Group. He joins HME News in 10 to talk about how the cybersecurity and infrastructure landscape is quickly evolving, what will make Change Healthcare-like cyberattacks more common and why ChatGPT and the like are both a blessing and a curse. Hosts: Liz Beaulieu Theresa Flaherty Guest: Ryan Wood
Today’s guest is Roxanne Venard, a registered respiratory therapist and president of Ascent Respiratory Care. She joins HME News in 10 to discuss lessons learned through several years of upheaval in the respiratory market. There’s no need to go it alone, she says. “Just get everyone on your team involved and you’ll make it through the tough times.”
Hosts: Liz Beaulieu Theresa Flaherty
Guest: Roxanne Venard
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