Guest: Jeroen van der Veer
Crisis and scandal hit your company. The very first thing you must do: abandon your gut instincts. Blame, downplaying, and delay will all make the situation worse. Then follow the example of guest Jeroen Van der Veer; he became CEO of oil giant Royal Dutch Shell in the midst of a major scandal.
He shares what he learned about navigating through crisis in this episode.
Here's what Jeroen and Maureen cover about crisis management and more:
- Why owning the situation, even if you didn’t create it, solves far more problems than playing the blame game;
- How brutal honesty and absolute clarity bring faster resolution and collaboration with your stakeholders; and
- Why future leaders must prioritize the organization’s needs over personal career goals…and how that benefits you much more in the long run.
Produced in conjunction with the International Leadership Association: https://ilaglobalnetwork.org/
Other episodes you'll enjoy:
- Navigating the Global Storm with Cynthia Cherrey
- How Leaders Thrive through Rapid Change with Chirs Nolan & Mike Schindler
- When Tragedy Informs Responsible Leadership with Ann Mukherjee
For daily wisdom from our guests, be sure to follow us on LinkedIn.
RESOURCES:
Learn more about Jeroen on his speaker site at https://bit.ly/JVanDerVeer.
Our host Maureen Metcalf posts a newsletter every week on LinkedIn. You can subscribe here.
Maureen’s latest book is Innovative Leadership & Followership in the Age of AI. You’ll find details about it at https://bit.ly/LeaderInAI, or check out the Kindle version at https://amzn.to/44buVz8 . The audiobook version is now available at https://amzn.to/4dTCleZ.
Her other 10 books are available on Amazon here.
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OUR PODCAST TEAM:
Host & Executive Producer: Maureen Metcalf
Editor & Executive Producer: Dan Mushalko
Graphics Editor: Stacia Rogan
CONNECT WITH US:
YouTube: @InnovatingLeadership
LinkedIn: https://bit.ly/ILI-LinkedIn2
Website: InnovativeLeadershipInstitute.com
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About Our Guest:
Jeroen van der Veer was Non-executive Director of Royal Dutch Shell 2009-2013. Previously, he was CEO of Shell since 2004. Before that he was President of Royal Dutch Petroleum Company since 2000, having been a Managing Director since 1997. As CEO, van der Veer led Shell through major change. He is currently Chairman of the Supervisory Board of Royal Boskalis Westminster N.V., and Vice-Chairman of the Supervisory Board of Equinor ASA (Norway).
In October 2012 he became Chairman of the
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