Episode Transcript
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(00:25):
Well, hey everyone, it is John C Morley here,
serial entrepreneur.
It is great to be with you on
Inspirations for Your Life.
You probably noticed the background is a little
bit different than my normal background.
I'm traveling.
I'm going to be back probably tomorrow.
So I did want to get the show
(00:46):
out for this evening.
Again, you are tuned into Inspirations for Your
Life.
And friends, if you are thirsty, well, why
not go grab yourself something?
I just went to Friendly's and had a
real awesome meal.
And of course, a great ice cream, kind
of modified a little bit and had the
chocolate chip mint with hot fudge and some
(01:08):
Reese's Pieces on top was really good and
some brownie bites.
That was really, really good.
I know a lot of franchises for Friendly's
are closing up, so there's not too many
more in New Jersey.
I'm actually today all the way down in
South Jersey.
I haven't come down here too often, but
I had some friends that I was visiting
and I'm working on putting an event together.
(01:30):
So that's why I'm here in a few
weeks.
So it is great to be with you
guys.
If you are new to the channel, well,
welcome.
It is great to have you here on
Inspirations for Your Life.
If you're coming back, well, of course, I
want to say a big welcome back because
I really do appreciate everyone that comes back
and really finds this content very valuable.
(01:52):
I would like to make a special shout
out today.
There was actually a fan of mine that
reached out to me on Facebook.
Ace Lim reached out to me, so I'm
very grateful to him for reaching out.
He was actually reaching out and he's watching
us all the way from, I believe it's
(02:13):
from the Philippines and he's one of my
followers.
So really, really great.
You never know whose life you're going to
impact.
And it is really just a privilege and
pleasure to be here with all of you.
Wonderful, wonderful, wonderful people.
I know the lighting might not be like
our regular lighting, but hey, I'm in a
hotel room.
It's not a studio.
And so, again, we have our master topic
(02:36):
for the week, which is the power of
presence, how slowing down awakens what matters most.
And the granular topic for this evening is
this.
And it's a really, really, really, really good
one.
So definitely stay tuned because we have an
amazing show for you guys here tonight.
It's called The Gift of Radical Hospitality.
(02:58):
When kindness opens doors.
OK, and I think this is really to
the unexpected.
Series four show 30.
Wow.
Show 30.
Episode number two, guys.
Number two.
So again, a very big warm welcome, everyone.
Go get yourself something delicious, something hot, something
(03:20):
cold.
And welcome to another powerful episode of the
Inspirations for Your Life podcast where kindness isn't
just nice, it's transformational.
I am your host, podcast coach, entrepreneur, serial
entrepreneur, video producer, engineer, graduate student and a
lot more.
And tonight I'm diving into a concept that
(03:42):
has the power to open doors, heal wounds
and build bridges.
What is it?
It's radical hospitality.
In this world of hustle that we're in,
alerts and instant everything, we often forget the
beauty of simply making someone feel seen, welcomed
and valued.
This episode is going to awaken your awareness
(04:04):
of how something has simply gone from a
genuine invitation or a smile that will transform
and shape destinies, yours and theirs.
So, ladies and gentlemen, whether you are leading
a team, creating content like myself or just
(04:28):
trying to be a better human, radical hospitality
may be the secret sauce you've been missing
your entire life.
Number one, radical hospitality starts with what?
Seeing people, not just serving them.
It's easy to fall into, well, the trap,
right, of doing things for people without ever
truly connecting with them.
(04:49):
But real hospitality begins when you pause to
truly see the person in front of you,
their emotions, their needs, their humanity.
Some restaurants and some hotels appear to do
this, but really it's kind of fake.
They wouldn't know my name from anybody else's.
Five minutes later, now in a very high
(05:11):
end hotel, of course, they don't do that.
But there are a lot of hotels.
The one I'm staying at here is a
nice hotel.
But again, are they that concerned about my
well-being?
Don't know about that.
So don't be flabbergasted when people are trying
to like blow smoke at you because they're
(05:31):
just trying to be nice.
But that's really not their true intention.
They just say they have to be because
their management is telling them they have to
be.
So this is more than good service.
It's deep empathy and action.
When people feel seen, they feel, well, safe
and in safety.
They open up, they connect, and you know
what else they do?
They thrive.
(05:53):
So kindness without expectation often leads to life
changing moments.
That's something magical about a world of kindness
that comes with no strings attached.
When you offer your time, energy, or presence
freely without expecting anything in return, you invite
a ripple effect.
(06:13):
Sometimes these small acts unlock opportunities, friendships, or
revelations that dramatically shift your journey.
It's not about the ROI, folks.
It's about the ROI of your soul.
I know that sounds a little bit crazy
for business people, but it really is important.
Our soul has an ROI.
You never know who needs your welcome the
(06:35):
most.
Behind every face is a story.
That quiet person at the edge of the
room, they could be battling isolation, grief, or
self-doubt.
Extending a simple welcome could be the moment
that changes their entire outlook.
It's like their lifeline.
Your warmth might be their first sign that
(06:55):
the world still has, well, kindness in it.
Never underestimate the power of presence.
Number four, true hospitality invites connection, not just
conveniences.
Fast food and fast friendships have their place,
but radical hospitality digs much deeper.
(07:17):
It's not about how quickly you can host
someone.
It's about how deeply you can connect.
Hospitality at its best creates an environment where
real conversations and lasting bonds, well, they flourish.
And that requires presence over performance.
And I think that's important for a lot
of people to really understand.
Number five, opening your heart can open doors
(07:40):
you didn't even know existed.
But taking from our premise last night, in
order for you to do that, you first
have to be present, right, which is what
our whole week is about.
Presence and slowing down.
Vulnerability and hospitality is bold.
It's opening your emotional door before expecting someone
else to walk through theirs.
But when you do something extraordinary, well, something
(08:04):
amazing happens.
You attract people, experiences and opportunities you never
imagined or dreamed possible.
You become a magnet for connection.
And that's when doors figuratively and literally begin
to swing wide open in your life.
(08:25):
And I think that's important.
Number six, small gestures of warmth can melt
years of isolation.
It really can, ladies and gentlemen, really, really
it can.
You don't need grand gestures and actions to
be hospitable.
A nod, a see you offered.
How are you today?
These micro moments of warmth can begin to
(08:47):
break through emotional walls built over years.
Isolation is often invisible, but the antidote is
simply authentic acknowledgement.
Your small gesture could be someone else's major
turning point.
I was on one of my hikes the
other day and just that day was the
first time I felt very present.
And when I was so present and I
(09:08):
was saying, good morning, good afternoon, how are
you?
They would come back and say, well, how
are you?
And I'm fine yourself.
And it had a short little dialogue.
And that happened because I was present in
nature and in the moment.
Number seven, when you lead with kindness, strangers
can become your friends.
See, friendships don't often start with fireworks.
(09:31):
They begin with kindness, radical hospitality.
It doesn't wait for the right person to
connect.
And it opens its arms to the unexpected,
that stranger today might be your closest friend
tomorrow.
All it takes is one hour of open
hearted step in their direction.
(09:52):
And I say one hour, but you can
do one open hearted step and do just
as much.
Number eight, radical hospitality says you belong here
just as much as I do.
Hospitality at its best is inclusive, not exclusive.
(10:12):
It doesn't require someone to fit in and
meet some boundary where they are.
That means no discrimination for race, religion, sexual
orientation, creed, color, political party.
This kind of welcome is rare, but it
unforgettable.
It removes masks and allows authenticity to truly
breathe.
When people feel like they belong before they
perform, they relax and they grow.
(10:35):
They spread their wings.
Every act of welcome holds the potential to
spark transformation.
Now, hospitality is, well, catalytic.
A simple invitation, a place at the table
or a moment of listening can ignite a
journey of healing, connection or even leadership.
(10:55):
You never know, folks, how deeply you're welcome
can touch someone or how far it can
take them.
Hospitality is often the match that lights someone
else's spark.
Hospitality is not about the table.
It's about the invitation.
Yeah, the invitation, like we've always said before,
doesn't matter what somebody gets you, it's the
(11:15):
thought that counts, right?
So forget the perfect table setting or the
gourmet spread.
The real heart of hospitality is the invitation.
You're welcome here, whether that's to a coffee
chat, a team meeting or a community group.
The power lies in the intent, not the
aesthetic.
A warm, authentic invite says, hey, you matter.
(11:36):
Kindness creates safe spaces where healing begins.
When people feel safe, they begin to heal.
Your hospitality can create the space and it
may not be therapy, but it's therapeutic enough,
offering a buffer against a world that oftentimes
can feel cold or critical.
You may never see the results directly, but
(11:56):
know this safe spaces create thriving souls.
And there's your ROI.
Being radically hospitable is a bold act of
faith in humanity.
When you open your life or heart to
someone, you're betting on their goodness.
That's a risk in today's guarded world.
But it's also a revolution.
(12:17):
Radical hospitality is a declaration that people are
worth trusting, worth knowing and worth loving.
That belief can shift and the atmosphere can
just transform in any room because of it.
Number 13, unexpected connections often begin with a
simple smile or an offer, even a wave.
(12:38):
Connection doesn't need a fanfare, OK?
Often it starts with something humble, a smile,
a snack or, hey, would you like to
take my seat?
These little openings are all people need to
walk into something deeper.
Don't underestimate how much power you hold in
your everyday actions.
(12:59):
When you're intentional, it will show.
Number 14, welcoming others expands your world and
your soul.
Hospitality isn't just for the guest.
It enriches the host, too.
Every new position brings perspective, stories and insights
that broaden your view of life.
By opening your door, you open your heart
(13:21):
and your life gets bigger, richer and more
meaningful.
True hospitality leaves people better than, well, it
found them.
See, the mark of meaningful hospitality is transformation.
Whether someone stays for a minute or a
month or a year or longer, the goal
is to leave them feeling more valued, more
(13:42):
seen and more loved.
That's the legacy you create, not just in
the moments, but in the hearts.
This is what Disney teaches in all very
well-known places like even, I'm going to
say the Ritz Carlton.
They all teach this.
And that is that we have to.
(14:04):
Embrace people, we have to make them feel
very, very, very welcome.
Here's the part of the show that I
really, really love.
I love the whole show, but I'm going
to this is the part that I like
a lot.
I'm a.
Basically a.
Personal.
About.
(14:25):
OK, and
my thing about this, it's an action, and
I think that's something that's very, very important
(14:45):
for a lot of people is that we
have to understand what that action means.
And so now that we have a little
bit of an understanding, I'm hoping that you
will, let's say, step back and say, you
know what?
These points mean something to me, John.
And because they mean something to me, I'm
going to make sure that other people know
(15:07):
what these points are.
And I think that is the golden gem,
guys.
That's the golden gem.
And, you know, don't do it because you're
trying to impress somebody.
Do it for you.
Right.
Do it for you.
And when you do it for you, it's
like.
You're going to be so glad that you
did.
(15:27):
All right.
All right, let's get on to number one.
Radical hospitality starts with seeing people, not just
serving them.
Years ago, I volunteered at a soup kitchen.
I still do.
At first, I was focused on efficiency, serving
meals, cleaning tables.
One night I noticed an older man eating
alone.
Something in his eyes felt heavy.
(15:47):
I sat down and simply asked, how is
your day going?
That five minute conversation changed everything.
He said it was the first time in
weeks someone had looked him in the eyes
and talked to him like a person.
I realized then it's not the food we
serve that nourishes most, but the intention we
give to their mind and their souls.
(16:07):
Kindness without expectation often leads to life changing
moments.
I once paid for a young man's coffee
who had forgotten his wallet was maybe three
hours.
And I thought nothing of it.
A few months later, he showed up at
a business networking event I hosted.
He pulled me aside and said, you reminded
(16:28):
me people are kind.
I almost didn't come today, but I remembered
you gave me chills and still does this
day.
That one small moment, it led him to
join our community, land a mentorship and eventually
start his own venture.
(16:49):
Because I bought somebody a cup of coffee,
you never know who needs your welcome the
most.
At a conference I attended, I noticed a
woman standing alone pretending to scroll her phone,
you know, to look busy.
I introduced myself and invited her to our
table.
She later shared that she'd been battling severe
(17:10):
social anxiety and nearly left.
My simple hello reminded her she wasn't invisible.
Since then, she's become one of the most
connected and confident people that I've known.
All it took was that genuine intentional welcome,
true hospitality invites connection, not just convenience like
(17:31):
some hotels do.
I used to host community meetups and at
first I focused on logistics, snacks, chairs, timing,
but attendance felt flat.
One day I tried something different.
I opened with a heartfelt story and invite
everyone to share why they came.
The energy shifted, people lingered, connected and collaborated.
(17:53):
Hospitality changed from being, well, about what I
provided to how I made people feel.
Opening your heart can open doors you don't
even know existed.
After sharing a deeply personal struggle at a
leadership retreat, something I hadn't planned to do,
someone approached me afterward with tears in their
(18:14):
eyes.
They had a similar story and thought they
were alone.
That moment of vulnerability that I opened up
to and spoke about sparked a friendship and
a partnership that continues to grow to this
day.
My open heart didn't just help me heal.
It built bridges I couldn't have imagined would
be constructed.
(18:35):
Small gestures of warmth can melt years of
isolation.
I used to pass by a neighbor who
always seemed well withdrawn.
And one winter morning I offered him hot
cocoa.
He looked shocked, but accepted that small act
that led to weekly chats and eventually his
(18:55):
joining our neighborhood group.
He later said that cocoa reminded him someone
cared.
Sometimes kindness doesn't knock loudly, it whispers and
waits.
When you lead with kindness and pure intention
to strangers, they can become friends.
(19:16):
On a solo trip abroad, I got lost
in a remote village.
A woman noticed my confusion and offered help.
We barely spoke the same language, but she
invited me to her home, served me tea
and gave me directions.
That kindness led to a friendship I still
treasure today.
What started as fear ended in warmth, all
(19:36):
because she led with hospitality.
Radical hospitality says you belong here just as
you are.
At a mastermind I hosted, someone hesitated to
join because they felt underqualified.
I reassured them that showing up mattered more
than status.
They came and brought brilliant insights that elevated
(19:59):
the whole group.
That single moment taught me when you make
space for people before they prove themselves, they
often exceed your expectations.
Every act of welcoming holds the potential to
spark transformations.
I once invited a shy intern to present
an idea at a big meeting, just a
(20:20):
small nudge.
Oh, he blew us away.
That opportunity transformed his confidence.
And today he's leading his own team somewhere.
The simple act of saying your voice matters
here can unlock someone's purpose.
Never underestimate the power of the invitation.
It's just that most people don't give the
(20:41):
invitation.
People put stereotypes.
People automatically think you're not worthy.
And it's not their job to judge that.
Everyone deserves a chance.
Hospitality is not about the table.
It is about the invitation.
I remember planning a fancy dinner party and
(21:01):
stressing over every little detail, how the knives
are going to be, the spoons, the sporks
and all the things.
Um, but the night that made the biggest
impact happened.
A spontaneous pizza night on my back porch.
No frills, just some laughter, some stories and
(21:22):
genuine connection.
The magic wasn't in the menu.
It was in the atmosphere of belonging.
Everybody wants to belong in this world, but
they feel afraid when.
Other people don't seem to accept them, and
thus next time they feel the same way,
so invite people in, you know, when you
(21:44):
go to a store, this happened to me
several times, you know, to a store, I
went to a store today in this village
and they said, hey, welcome in.
And.
I first heard this, I think it was
at one of the clothing stores.
That's out there and.
When they said welcome, I'm like, what are
they doing?
And I started realizing what they're doing, it's
(22:05):
a quick way of saying welcome today, like
how are you today?
Welcome in.
It's just a real quick, express way to
basically show them that they're paying attention, like,
hi, thanks for visiting our store today.
If I can help you know, they just
say welcome in.
Kindness creates safe spaces where the healing begins.
A friend once confided in me after years
of silence about a painful experience.
(22:29):
He did it.
Because I always listened without judgment, that safe
space allowed him to finally seek therapy, I
didn't heal him, but my kindness created the
opening where healing could begin.
Sometimes being present is the most powerful medicine
that you can have.
(22:51):
Now, I had the tools to heal him,
but I didn't think that was my, let's
say.
Candor to do that, he asked for me
to heal, I didn't want to overstep my
bounds.
Being radically hospitable is a bold act of
faith in humanity.
Years ago, I hosted a stranger through a
(23:13):
hospitality app, people warned me it might not
be safe, but that guest ended up becoming
one of my closest friends and introduced me
to a network that helped my business thrive.
Radical hospitality asks you to believe the best
in people and often they rise to meet
all the belief.
Unexpected connections, folks, often begin with a simple
(23:33):
smile or an offer, or how about a
wave at a networking event.
I smiled at someone who seemed out of
place.
We chatted casually later after over a cup
of coffee and I had a cup of
decaf tea.
Turns out he was an investor looking for
startups aligned with his values.
That chance encounter turned into a partnership that
(23:54):
helped fund several projects.
Big things often start, guys, with small moments.
Welcoming others expands your world and your soul.
Every time I travel, I make a point
to connect with locals, whether it's through shared
meals or conversations.
Those experiences have taught me more about compassion,
(24:15):
resilience and joy than any book.
When you open your door to others, you,
well, change the dichotomy a little bit of
your entire worldview.
It shifts.
You don't just host, you evolve.
Dr. Dwayne Dyer, one of my favorite motivationalists,
(24:37):
who I follow for many years and he's
not living with us anymore, but still in
spirit.
And he shared a lesson.
That came from Patanjali's, and that's how he
learned it, and he said something very interesting.
When we change the way we look at
things, the things we look at change, when
(24:57):
we change the way we look at things,
the things we look at change.
When we change the way we look at
things, the things we look at change.
That's very powerful.
True hospitality leaves people better than they were
found.
After a friend stayed with me during a
(25:18):
tough season, he wrote a note that said,
you gave me peace when I had none.
That humbled me.
I didn't do anything extraordinary.
I just listened and fed him.
It gave him space.
That's what hospitality is about.
It's not impressing, but it's uplifting.
It's being genuine.
(25:38):
And I know a lot of people that
are listening to this tonight or any other
time.
They'd be like, John, I don't have time
to be hospitable.
I'm not telling you to buy them a
car.
I'm not telling you to go expect them
to walk your dog or even watch your
home for you.
I'm asking you to give hospitality.
(25:59):
You'll know what that is.
It could be getting a cup of coffee.
It could be just waving.
It could be just wishing him a good
day.
Right.
So many people that I come in contact
with, OK, say they're too busy to say
hello.
I had more genuine connection yesterday.
(26:21):
At the Rambo reservation, I think I said
hello and connected with like maybe 40 or
50 people.
Out of that, only two people ignored me.
One was on the phone and she didn't
want to bother, as I said before, because
she thought they would find out she's on
a trail and that wouldn't look good for
the person on the phone.
She didn't want to say, you know, they
say, where are you?
And the other person was just kind of
(26:42):
like you could tell they were into themselves,
like, you know, they were more important than
anybody.
I hope that tonight's show helped to plant
a seed, letting you know that hospitality is
not something we just do in hotels.
It's not something we just do if we're
(27:03):
in the hospitality industry.
It's something we should do to everyone.
We should be hospitable because we have to,
but because we want to.
You've always heard the phrase you can get
more with honey, right?
When you're nice, when you're kind.
But it's also about the fact that you
(27:23):
don't want to try to mislead people either.
You want to be genuine.
You want to come from true intention.
People will know when you're coming from truth
or when you're being deceptive or trying to
be a liar or a prevaricator, they'll know,
act from your heart with your intention.
(27:46):
When you do, it's like the universe just
sort of lines up for you.
And that, my friends, is priceless.
Ladies and gentlemen, if you don't know who
I am by now, well, let me introduce
myself.
I'm John C.
Morley.
Serial entrepreneur.
It's always such a privilege, a pleasure and
honor to be with you here on the
Inspirations for Your Life podcast.
I do invite you to check out BelieveMeAchieve
(28:08):
.com for more of my amazing, inspiring creations,
that short form content, as well as long
form content to help you improve the quality
of your lives.
And we all know that's what you want
right now.
Have yourself a great rest of your evening
or day, and I'll see you real soon.
(28:56):
Bye.