InsTech - insurance & innovation with Matthew Grant

InsTech - insurance & innovation with Matthew Grant

Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.

Episodes

March 16, 2025 34 mins

The insurance industry is at an inflection point—legacy processes are still widespread, yet AI and automation are enabling smarter, more efficient workflows. But how do insurers cut through the noise and apply technology in a way that truly transforms their operations?

In this episode, Matthew Grant sits down with Nigel Walsh, newly appointed at ServiceNow, to discuss how AI, digital agents and workflow automation are reshaping ins...

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The automotive industry is undergoing a transformation—electrification, changing ownership models and evolving customer expectations are reshaping the market. But how does insurance fit into this shift? 

In this episode, Robin Merttens speaks with Nimeshh Patel, CEO of Wrisk, about how the company is helping major automotive brands embed insurance seamlessly into the car-buying journey.

With a customer-first digital experience, Wri...

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Agentic AI - the buzzword of 2025. But what is it and how can it help claims?

The insurance industry has long struggled with manual, time-consuming claims processes that create bottlenecks and put pressure on adjusters. Now, Agentic AI is emerging as a solution: automating administrative tasks and enabling claims teams to work faster and more efficiently.

In this episode, Matthew Grant speaks with Robin Roberson, co-founder of Agen...

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Traditional underwriting is evolving, and AI-powered platforms are leading the charge. In this episode, Robin Merttens speaks with Will Ross, CEO and Co-founder of Federato, about how their RiskOps platform is helping insurers make smarter, faster underwriting decisions.

Federato enables underwriters to triage submissions, prioritise in-appetite risks and streamline workflows using AI-driven insights. Will shares how his background...

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AI-driven automation is transforming how insurers process data, streamline workflows and improve decision-making. In this episode, Robin Merttens speaks with Graeme Asquith, UK Managing Director at mea Platform, about how AI-powered document ingestion is changing the game for underwriting and claims.

With advanced machine learning models trained on millions of insurance documents, mea platform enables insurers to extract key inform...

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From manual data entry to slow underwriting decisions, inefficiencies in broker management have long been a challenge for the commercial insurance industry. But what if brokers could streamline data collection, enhance risk assessment and seamlessly connect with underwriters in real time?

In this episode, Robin Merttens speaks with Alex Cardona, CEO and Co-founder of Recorder, a company building the next generation of broker manage...

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Satellite imagery is revolutionising the way insurers assess risk, track disasters and provide coverage. In this episode, Matthew Grant speaks with Berend de Jong, Global Insurance & Finance Lead at Planet Labs, about how high-resolution satellite imagery and geospatial data are reshaping the insurance industry.

With a fleet of over 200 satellites capturing daily images of the Earth's surface, Planet Labs enables insurers to en...

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How is generative AI changing the way insurers work—and think?

In this episode, Matthew Grant sits down with Bob Pick, EVP Chief Information Officer at Tokio Marine North American Services and Group Deputy Chief Information Technology Officer for Tokio Marine Group, to explore the real-world impact of generative AI in the insurance industry.

From streamlining underwriting decisions to detecting fraud and automating operational proc...

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How is technology redefining supply chain insurance and resilience in a changing world?

Parsyl is combining innovation, data and ambition to transform the way essential supply chains are insured. Robin Merttens speaks with Alex Haar, Co-founder and Chief Product Officer at Parsyl, about the company’s impressive growth, their $20M Series C funding and the advanced technologies powering their solutions. From leveraging AI and IoT to ...

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In this episode, Matthew Grant sits down with Adrian Coupland from Earnix to explore the findings of its latest industry report, An Industry at a Crossroads. They discuss how insurers are adapting to modern challenges, from navigating compliance to leveraging real-time analytics. With a focus on modernisation and competition, Adrian shares insights into how technology and data are reshaping the insurance landscape, empowering busin...

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January 5, 2025 5 mins

In this special first episode of 2025, Zoja takes the hosting seat to ease us back into work and life post-New Year with a reflective and forward-looking conversation. Here’s what you can expect:

  • 2024 Highlights: A look back at InsTech's key themes, including the growing buzz around catastrophe modeling and exposure management. Zoja shares insights from the year’s most popular webinars, including: ...
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Matthew and Robin meet again for our final Partners’ Chat of the year to touch on the highlights of 2024 and dive into key themes shaping the insurance and technology industries. From augmented underwriting to agentic AI, they explore the trends, challenges and opportunities that defined the year—and offer insights on what’s coming in 2025.

While Matthew emphasises the growing significance of secondary perils like severe convective...

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How can technology and culture drive successful insurance transformation?

Aventum is blending innovation and ambition to transform its insurance operations into a tech-enabled powerhouse. Robin Merttens speaks with Hasani Jess, CTO at Aventum Group, about the company's growth, their approach to technology, and the cultural foundation enabling change. With over 650 employees and a tech team of more than 100, Aventum is building solu...

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You may have heard that Floodbase and Amwins partnered earlier this year, and are combining satellite data and parametric insurance to tackle flood risk, a peril often underinsured or uninsured altogether.

Matthew Grant speaks with Emmalina, who leads Public Sector Partnerships at Floodbase, and Alex, Executive Vice President for Alternative Risk at Amwins, about their work insuring golf courses, municipalities and more.

The discu...

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How can insurers, brokers, and risk managers better understand and adapt to the growing impacts of climate change on catastrophe risks?

Reask is tackling this challenge by leveraging climate science and technology to enhance traditional catastrophe modeling and provide actionable insights for the insurance industry.

Matthew Grant speaks with Jamie, Reask’s CEO, and Ian, Principle Quantitative Engineer, to discuss how their innovat...

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This week on the InsTech Podcast, Robin Merttens speaks with Martin Olley, Head of North America and APAC for AdvantageGo, and Laurence Trigwell, Head of Strategy and Chief Revenue Officer at Insurants, about how technology is transforming the commercial insurance and reinsurance landscape.

Martin and Laurence explore how their respective platforms are addressing key challenges in the industry, from intelligent document processing ...

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November 24, 2024 36 mins

From our highly successful webinar last month sponsored by Fathom, we bring to you everything you need to know about models in a bitesize podcast. 

Flood models play a critical role in helping insurers, brokers and risk managers assess flood risk, but their inherent uncertainties make effective use challenging.

Matthew Grant leads a discussion with Dr. Oliver Wing, Chief Scientific Officer at Fathom, along with Caroline Fox from Gu...

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Jonathan Gonzalez, CEO & Co-founder of Raincoat, takes the reins as guest host to explore one of the most pressing challenges in insurance: the disaster insurance gap. Jonathan speaks with Carolyn Kousky from the Environmental Defense Fund (EDF), about the rising economic losses from climate disasters and the need for more inclusive and innovative insurance solutions.

Carolyn discusses her extensive research on climate risk man...

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How can parametric insurance transform risk management in an unpredictable world?

Munich Re, a leader in reinsurance, is paving the way for innovative parametric solutions addressing weather-related and natural catastrophe risks.

Robin Merttens is joined by René Mück, Global Head of Parametric NatCat, and Marcel-Steffen Reif, Global Head of Weather Agricultural Risks, to explore how Munich Re’s data-driven insurance products help c...

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How can impartial valuations drive transparency and trust in insurance?

Kroll’s platform provides property valuations through data-driven insights that benefit insurers, brokers and property owners alike.

Matthew Grant sits down with Kiran Aulakh, Kroll's VP of Fixed Asset Advisory, to explore how Kroll’s platform combines technology and real-time data to assess underinsurance and overinsurance risks across vast property portfolios...

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