This week's enlightening episode features Helen Kupp, author of "The Future of Work." Her perspectives on reshaping work dynamics are a game-changer. Here are some key takeaways:
Inclusivity in Idea Solicitation: Helen's question of how to gather more ideas and voices without forcing individuals to be overly assertive is pivotal. Creating an environment where everyone's input is valued is the way forward. π£οΈπ€
Work Built for All: Helen's leadership philosophy is deeply rooted in her own experiences of not feeling like work was designed for someone like her. She emphasizes the need for environments where every individual can bring their best self and ideas to the table. ππΌ
Redesigning Work During COVID: The pandemic offered a unique opportunity to not just adapt work to a virtual environment but to fundamentally redesign how we work together from the ground up. π¦ π’
The Value of Schedule Flexibility: Helen's research highlights that workers with schedule flexibility experience lower burnout rates and greater stress management. Flexibility isn't just about working from home; it's about reclaiming time and autonomy. ππ
Broadening Flexibility Definitions: Flexibility encompasses more than remote work; it's about schedule flexibility and trust in teams to manage their time effectively. π€π€
Inclusive Decision-Making: When creating future work policies, it's vital to include input from across the organization. Ignoring diverse perspectives leads to disconnects in policies that impact the entire workforce. ππ€²
Redefining Connection: Contrary to the belief that offices foster connection, flexible teams often experience a higher sense of belonging, especially among people of color, women, and caregivers. π’π€
Meetings that Matter: Helen advocates for reevaluating meetings and making them more purposeful. Utilizing frameworks like the "four Ds" ensures meetings are productive and relevant. ππ¬
Performance Measurement: Shifting from measuring hours worked to outcomes achieved is a fundamental change in the future of work. Goals, roles, and responsibilities become more critical in this outcome-oriented approach. π―π
Focus on Creativity: Helen highlights that focus not only drives productivity but also creativity. Clear goals and a concentrated effort yield better results, both in terms of inclusivity and business outcomes. π§ π
Rewarding Effectiveness: Prioritization and efficiency are key skills many possess but aren't always rewarded. Rethinking how we measure success beyond hours worked is essential. ππ
The future of work is dynamic, inclusive, and driven by outcomes, not hours. Helen's insights encourage us to create work environments that value diverse perspectives and empower individuals to thrive. Let's embrace this transformation! ππΌ
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On Purpose with Jay Shetty
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