In this episode of Licensed to Talk Insurance, Amanda and Kelsey dive into the qualities that make a great leader—and the pitfalls that can undermine a team's success. Amanda shares a personal story of a toxic work environment that led to disengagement and inefficiency, while Kelsey highlights the impact of strong leadership in fostering employee growth, ownership, and passion. They discuss key leadership traits such as communication, emotional intelligence, gratitude, delegation, and adaptability—offering practical insights for independent insurance agents looking to lead their teams effectively. Tune in to learn how great leadership translates to better business and happier employees!
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