In this episode, we discover the powerful "Smile, Repeat, Discover" method to tackle pushback in any situation, from leadership challenges to sales objections. This video breaks down the three crucial steps to turn resistance into constructive dialogue, featuring practical examples like handling common sales objections.
Learn how to welcome pushback with a positive demeanour clarify issues by repeating concerns, and deepen understanding through strategic questioning. Enhance your communication skills and transform objections into opportunities for growth.
Tune in to revolutionise your approach to pushback today!
Cold Case Files: Miami
Joyce Sapp, 76; Bryan Herrera, 16; and Laurance Webb, 32—three Miami residents whose lives were stolen in brutal, unsolved homicides. Cold Case Files: Miami follows award‑winning radio host and City of Miami Police reserve officer Enrique Santos as he partners with the department’s Cold Case Homicide Unit, determined family members, and the advocates who spend their lives fighting for justice for the victims who can no longer fight for themselves.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.