Delegation: Scaling for Success - Featuring Zahra & Nourhan Sbeih

Delegation is one of the most critical skills for managers, as it creates time for strategic thinking while empowering others to grow.

This episode's guests are Zahra Sbeih and Nourhan Sbeih, SVA Agency's founders, providing professionals with highly skilled virtual assistants to save time, increase productivity, and focus on strategic tasks.

Zahra and Nourhan discuss the struggles when delegating tasks, such as perfectionism, control, and difficulty differentiating between short-term time investment and long-term time-saving benefits.

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TRANSCRIPT

Stephen Matini: So in terms of your interest, in general, have you had the same interest growing up or not, or were you that different?

Zahra Sbeih: Oh no. Way different. 

Nourhan Sbeih: We still don't have the same interests. 

Zahra Sbeih: Yeah, we have the same values and sometimes people would tell us that we like talk very similarly to each other because we spend a lot of time together. But in terms of like hobbies and like personality wise, not much similarities there.

Stephen Matini: Where did you get your work ethic from?

Nourhan Sbeih: I've always been very sensitive to consequences and my impact on other people. Taking that into consideration means I'm always kind of sensitive or aware of how my output is being perceived, how I'm making other people's life easier. I know that this is leaning more towards people pleasing, but it's served me well. 

I'm setting boundaries in some places, but in terms of performance, I was always aware that I need to be putting out the best image of me, what I feel is the right thing to do. 

And so when I got my first job opportunity, I was like I don't need to know what the rules are, all I know is that this output I feel is good. I wanna be perceived as 1, 2, 3. And so I just oriented myself towards that end goal of how I wanna be perceived and it's served me well so far.

Zahra Sbeih: I agree with you but I think there is like also a playing factor when it came to our dad. Our dad is also a business owner. We are amazed by his, like how hardworking he is and his work ethic towards his employees and towards his company and he's just been like a role model to us throughout our lives. I would say I got a bit of her work ethic also. 

He's very disciplined and he used to say, if you expect your employees to come to the office early and you're not even that, what are you doing? He was saying you can't preach to them about punctuality or work ethic and you stay in bed till 12:00 pm. So he's always that person that's like you need to kind of match the work that you're preaching.

Stephen Matini: The same thing happened to me. I believe that I'm a combinatio