PMP Industry Insiders
The PMP Industry Insiders podcast helps pest control and lawn care professionals grow their businesses. Every week, hosts Donnie Shelton and Dan Gordon talk with the biggest players in the pest control and lawn care markets about what’s changing in the industry and take listeners to the front lines of what the future holds.
Episodes
🎙️ Welcome to Insiders Rewind —
Recapping November! Episodes from December:
✅ Ep. 253 - X-RAI Call Analytics Dashboard - Explained
✅ Ep. 254 - Safety Training That Actually Works
✅ Ep. 255 - AI's Impact on Pest & Lawn Marketing
A HUGE shout to our sponsors!
Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to claim yours!
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🎙️ Welcome to Insiders Rewind — Recapping November!
Episodes from October:
✅ Ep. 250 - Reflections on PestWorld & 250 Episodes
✅ Ep. 251 - When AI Picks the Pest or Lawn Company
✅ Ep. 252 - Why M&A Isn't Just For The Big Guys: Part 2
A HUGE shout to our sponsors!
Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for a free month! Visit https://www.coalmarch.com/podcast to clai...
This week, Voice for Pest's Raymond Kidwell joins Dan and Donnie to discuss X-Rai, a call analytics dashboard for pest control and lawn care businesses. He explains how the platform uses AI to prioritize leads and manage customer interactions based on data from more than 1 million calls per month, and he details its approach to AI agents.
Guest: Raymond Kidwell, Director of Business Development, Voice for Pest Hosts: Dan Gordon,...
Jeremy Ecker, CEO of Rest Easy Pest Control, joins the podcast to discuss his experience doing 16 M&A deals over 13 years, mostly self-funded and structured with earn-outs. Jeremy shares how he started as a bed bug canine inspection company and eventually pivoted to full-service pest control, and he details the challenges and opportunities of both acquisitions and organic growth.
Guest: Jeremy Ecker, CEO of Rest Easy Pest Con...
This week, Dan and Donnie reflect on PestWorld 2025 and the podcast's 250th episode. They cover the buzz around the show in Orlando, including a rant about vendors who don't support the industry. They also reminisce about why they started the podcast and how it's evolved over five years — and thank their sponsors, guests and listeners for all the support.
Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelto...
🎙️ Welcome to Insiders Rewind — Recapping September!
Episodes from October: Ep. 245 - Building Business, Industry & Community with Audrey Hall
✅Ep. 246 - Empowering Pest Techs with Automated, Real-Time Data
✅Ep. 247 - Unlocking Profit with Tiered Pricing for Pest Control
✅Ep. 248 - Why M&A Isn't Just for the Big Guys
✅Ep. 249 - New Pest Control Industry Cost Study Data Revealed
A HUGE shout to our sponsors!
Coalmarch: Digi...
This week, Dan and Donnie highlight the concept of tiered pricing and its psychological impact on customer decisions. They explain price anchoring, the decoy effect and how tiered pricing can help customers overcome analysis paralysis and guide them toward the most profitable option. Tune in to learn how to use these strategies in your pest or lawn business.
Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie She...
🎙️ Welcome to Insiders Rewind — Recapping September!
✅ Episodes from August:
Ep. 241 - Getting People Decisions Right
Ep. 242 - Go Big & Simplify: Lessons From Big Blue Bug
Ep. 243 - How to Build a Successful Sales Machine
Ep. 244 - Budgeting Breakdown: What Pest & Lawn Pros Should Spend on What A
HUGE shout to our sponsors!
Coalmarch: Digital strategies and conversion-driven websites are waiting for you and it's time for ...
This week Dan and Donnie host Audrey Hall, president of Eco Serve Pest in New York, who discussed her journey from growing up in the pest control industry to turning a small operation into a thriving company with 27 employees. She shares her development as an entrepreneur, the company's expansion plans and her philosophy for community giving.
Guest: Audrey Hall, President, Eco Serve Pest Services Hosts: Dan Gordon, PCO Bookkeep...
On this episode, Dan and Donnie discuss the budgeting process from both a strategic and practical standpoint. They discuss how to get started if you're not already following a budget and which key performance indicators are most important to strong financial performance.
Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Pest-End COO Courtney Carace joins Dan and Donnie this week to share her company's experience growing from $6.5 million in 2020 to around $15 million today. Courtney shares the structure and philosophy she and her team are employing in pursuit of reaching $30 million by 2030.
Guest: Courtney Carace, COO, Pest-End Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie Shelton, Triangle Home Services
Big Blue Bug Solutions CEO Brian Goldman joins Dan and Donnie to share insights on building a unique brand by being bold, proactive and unafraid to stand out and embrace change. He also discusses the benefits of simplifying operations by focusing on core competencies versus diversifying into other service lines.
Guest: Brian Goldman, CEO, Big Blue Bug Solutions
Hosts: Dan Gordon, PCO Bookkeepers & M&A Specialists Donnie ...
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