In this inspiring episode of Breakfast Bytes, Felicia King delves into the pressing strategies businesses need to adopt to thrive in the year 2025. With intriguing insights, Felicia articulates why companies must stay competitive and adapt to the ever-changing landscape—focusing on the integral role of a Chief Technology Officer and the imperative cultural shift towards continuous staff training.
Felicia sheds light on the complexity of finding competent talent, the importance of establishing and enforcing effective policies, and the necessity of blending technology with human oversight. She compellingly emphasizes that regardless of workforce demographics, training needs to become a staple and an evaluated performance metric.
The episode is rich with anecdotes and expert advice, warning against the risks of ignoring technological and cultural progression, even as it highlights the detrimental impact of inadequate policy management and technical incompetency in various sectors. Felicia’s narrative provides actionable insights into aligning your organizational structure for maximum efficiency and effectiveness in the looming future.
Quick recap
Felicia King emphasized the importance of having a Chief Technology Officer (CTO) and a cultural shift towards ongoing training for staff to ensure compliance and productivity in businesses. She also stressed the need for effective utilization of technology, data classification, and vendor risk assessments, and warned against the lack of technical aptitude and security capabilities in marketing agencies. Lastly, she highlighted the importance of executive management teams taking an active role in managing risks and issues within their organizations, and the need for strategic adoption of technology and operational maturity.
Next steps
• Executive management team to establish a partnership with a qualified CTO/CISO for strategic technology guidance and risk management.
• HR/Leadership to implement a mandatory ongoing training program for all staff, with accountability measures tied to performance evaluations.
• IT team to develop and maintain a risk register and project backlog, with monthly budget allocation for addressing identified issues.
Summary
Surviving 2025: CTOs, Training, and Payroll
In the meeting, Felicia King discussed the key factors for businesses to survive in 2025. She emphasized the importance of having a Chief Technology Officer (CTO) to provide leadership and guidance on technology and policy matters. Felicia also stressed the need for a cultural shift towards ongoing training for staff, regardless of age, to ensure compliance with company policies and improve productivity. She warned against the misconception that a younger workforce automatically solves these issues. Felicia concluded by urging businesses to view their payroll as their primary inventory and to efficiently utilize it to avoid wasting resources.
Lack of Training and Policy Enforcement
Felicia shared a scenario where despite providing extensive training, staff members failed to use a technological system effectively due to a lack of enforced policy and cultural shift. She emphasized that if a manager had advocated for a policy and cultural shift, the staff could have taken just 15 minutes a few times a week to move the needle on their problem. However, because the manager did not prioritize training, the staff did not read the instructions and missed out on efficient use of the system. Felicia concluded that if everything else is secondary to sales, as the manager had told the staff, then training is not considered important.
Respecting Employers and AI Implementation
Felicia emphasized the importance of respecting employers, coworkers, and company policies for efficient technology utilization. She highlighted the need for u
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