Ever wondered, What Does Good Customer Service Mean To You—especially in a healthcare setting? In this episode, we explore why great care isn’t just about clinical excellence but about authentic human connection. From calming down a stressed patient to offering a warm tone at the front desk, we unpack the small gestures that shape big outcomes in patient experience.
This solo episode dives into how empathy, consistency, and clear communication define good customer service in healthcare. Using relatable, real-life moments from the frontlines, we answer the question: What Does Good Customer Service Mean To You—and how can we all step up to deliver it in our daily work?
📘 Learn more about how Portiva’s virtual medical assistant services can elevate your practice. From administrative support to patient engagement, our trained professionals are here to help you work smarter, not harder.
📞 Have questions? Call us today at 223-867-2989
👉 Visit Portiva.com to explore our full suite of virtual medical assistant solutions and discover how a remote medical personal assistant can transform the way you care for patients.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
New Heights with Jason & Travis Kelce
Football’s funniest family duo — Jason Kelce of the Philadelphia Eagles and Travis Kelce of the Kansas City Chiefs — team up to provide next-level access to life in the league as it unfolds. The two brothers and Super Bowl champions drop weekly insights about the weekly slate of games and share their INSIDE perspectives on trending NFL news and sports headlines. They also endlessly rag on each other as brothers do, chat the latest in pop culture and welcome some very popular and well-known friends to chat with them. Check out new episodes every Wednesday. Follow New Heights on the Wondery App, YouTube or wherever you get your podcasts. You can listen to new episodes early and ad-free, and get exclusive content on Wondery+. Join Wondery+ in the Wondery App, Apple Podcasts or Spotify. And join our new membership for a unique fan experience by going to the New Heights YouTube channel now!
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.