In this episode of the Service MVP Podcast, host Joe Crisara, America’s Service Sales Coach, sits down with Cody McLeod, owner of Utility Plumbing in Rancho Cucamonga, CA, to discuss his philosophy on building a thriving plumbing business—"Brick by Brick." Cody shares how developing his team from the ground up has been the key to his success, creating a strong company culture and providing rewarding careers in the trades.
What You’ll Learn:
✅ Why hiring and training new talent is more effective than recruiting experienced employees
✅ How to develop a winning culture that attracts top-tier apprentices and future plumbers
✅ The role of social media in recruiting and retaining great employees
✅ Why failure is a necessary step toward building a strong, long-term team
✅ How to provide a customer-first approach while training new talent
This podcast is packed with actionable insights for home service business owners who want to scale their teams the right way. If you’re an HVAC pro, plumber, or electrician looking to build a team of dedicated professionals from the ground up, this episode is for you!
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