What happens when two of the most respected minds in home service—Joe Crisara and Al Levi—sit down for a brutally honest talk about what really makes a business recession-proof, scalable, and team-driven?
In this episode of the Service MVP Podcast, they dig deep into why most companies stay stuck in chaos, and how to escape it through documented systems, training, and leadership that builds a real team—not a mess of disconnected individuals.
What You'll Learn:
✅ Why “winging it” kills consistency, trust, and growth
✅ The difference between SOPs and actual playbooks
✅ How to empower your team through structure, not micromanagement
✅ Why documentation is step one to real training
✅ The role of leadership in modeling the change
✅ How to create accountability from top to bottom
✅ The danger of perfectionism—and what to do instead
✅ How to build a culture of continuous improvement
💡 Free Resources Mentioned:
Grab a free copy of Joe Crisara’s book, What Should We Do?, and start transforming your sales today!
https://book.servicemvp.com/get-your-...
Schedule a 10 Minute Call to find out how Service MVP can 3x your revenue!
https://go.servicemvp.com/schedule-10...
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
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