In this episode, Jim Longshore, Vice President at SBTI and author of The ABCs of Strategy Execution, shares insights from over 25 years of driving Lean Six Sigma deployments across manufacturing, healthcare, and insurance.
Jim reflects on his early career experiences at American Standard and Trane, where the integration of Lean and Six Sigma first clicked, and how understanding measurement systems and capability analyses transformed his approach to strategic problem-solving. He outlines the key components of a successful deployment, from having a single project hopper and champion, to building infrastructure that aligns improvement work directly to business strategy.
Drawing from real-world stories, like why recordable injury rates were misleading or how misjudged patient placement disrupted hospital staffing, Jim makes a compelling case for curiosity, clear metrics, and data-driven decision-making. He also weighs in on the future of Lean Six Sigma, the role of AI, and why leaders must resist rewarding heroics over consistency.
For anyone involved in operational excellence or strategy execution, Jim’s advice is simple but powerful: stop fighting fires, start preventing them.
Popular Podcasts
Las Culturistas with Matt Rogers and Bowen Yang
Ding dong! Join your culture consultants, Matt Rogers and Bowen Yang, on an unforgettable journey into the beating heart of CULTURE. Alongside sizzling special guests, they GET INTO the hottest pop-culture moments of the day and the formative cultural experiences that turned them into Culturistas. Produced by the Big Money Players Network and iHeartRadio.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.