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December 16, 2025 20 mins

Generative AI and agentic AI tools are only as good as the problem that they are used to solve. In some cases, using generic AI tools can help with non-specific issues. However, Raj Shukla, of enterprise AI platform vendor Symphony AI, says the future of AI technology will focus on vertical applications and open models. In this Targeting AI episode from AI Business, he emphasizes that open source models provide flexibility and the ability to fine-tune for specific use cases.

Featuring: Raj Shukla, CTO, Symphony AI

In this episode, we cover:

  • Symphony's AI mission of bringing AI technology to legacy industries that may struggle with adoption.
  • A vertical approach combines predictive, generative and agentic AI to address specific challenges.
  • The move in vertical areas from a traditional rule-based approach to a more dynamic, non-deterministic tool.
  • AI applications in these verticals can significantly improve operational efficiencies and strategic decision-making.

To learn more about vertical AI applications, check out AI Business from Informa TechTarget, and please subscribe to our newsletter to keep up to date on the most important AI news.

To watch video clips from our podcast, subscribe to our YouTube channel, @EyeonTech.

References:

Small Language Models Gaining Ground at Enterprises

Vertical AI agents explained: The future of enterprise tech

AI21 releases open source tiny language model

Mark as Played

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