In this episode of Test of Thyme, Marcus and Jaime dive into the challenges of staffing in the restaurant industry. They share a recent incident where a $600 mistake was made due to a staff member not doing their job. But instead of pointing fingers, they discuss the importance of taking responsibility as business owners. Marcus emphasizes how owning up to these situations, no matter how costly, is key to maintaining control and ensuring the long-term success of your business. Tune in to hear their insights on navigating the tough realities of running a restaurant.
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