The financial industry is not immune to challenges in company culture and employee retention. That's why sales coaching, leadership training, and other key investments are critical to ensuring your financial institutions are set up for success. Allied's own Julie ann Wessinger, Director, Client Performance Strategies, joins the podcast to discuss the ROI benefits of improving your culture.
In this episode...
[:20] Meet Julie ann Wessinger
[2:51] What role has learning and development played since COVID, and why the increasing demand for it?
[3:22] The need for training and mentoring tools
[3:40] COVID and remote work shed the spotlight on the lack of sufficient management training.
[4:00] Managers are promoted many times with little or no formal training.
[4:58] Did you see that time (COVID) really weeding out a lot of managers?
[5:31] Are you seeing that companies are trying to get this coaching?
[6:08] Why cultural transformation is so vital and what challenges or gaps are you seeing?
[7:16] Employees need to embrace a growth mindset.
[7:49] Helping leaders understand how to communicate with diverse generations and styles.
[9:21] 88% ROI with training with coaching, can you explain that for us?
[10:26] How is technology changing the selling process for companies?
[11:50] When it comes to the salesperson, what kind of training and development are crucial to handling this new type of consumer?
[12:34] The ability to build genuine trust is more important for salespeople than ever.
[13:05] What business leaders are looking for in today’s landscape, and how does the salesperson of today provide value?
[14:51] Do you see the older generation of salespeople will retire earlier, or adapt to the new ways?
[15:59] Three pieces of advice for leading today’s salesperson
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