From the Corner Office

From the Corner Office

Join us every week on From the Corner Office by the Business Observer for exclusive interviews with accomplished business leaders, where we delve into their unique experiences and insights. Gain valuable lessons from their expertise that you can apply to your own business.

Episodes

May 8, 2025 20 mins

Lilah (pronounced like Layla) has overseen the supply chain for east Manatee County-based First Watch since 2017. She’s been in food service supply and logistics for some 30 years, working for Bloomin’ Brands and Benihana, among other entities. On this episode Lilah talks about her early lessons in hospitality, including why details matter and why no task in a customer service field is insignificant. She also talked about what brin...

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A nonprofit executive, Sarah has been with the University Area CDC since 2010 and executive director and CEO since 2015. The University Area CDC is a nonprofit public/private partnership supporting residents and neighborhoods in the University area, surrounding University of South Florida's Tampa campus. On this episode, Sarah talks about what she learned about leadership from growing up and working on a farm and how she’s applied ...

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Sam Guerrieri is an executive vice president with the Canandaigua National Trust Co., where, among other units, he oversees CNB Wealth Management, Canandaigua National Trust Company of Florida. The Florida division is based in Sarasota. On this episode Sam talks about how he got into banking — and why he stayed in the field. He also talks about mentorship — both his mentors and mentees — and the elements in his career that motivate...

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Mike Sutton was named CEO of the Tampa Bay Gulfside unit a decade ago, when it had just finished house No. 280 and was only in Pinellas County. Now it’s in two more counties — Pasco and Hernando — and is closing in on house No. 1,000. On this episode, Mike talks about his why and how he connects that to his day-to-day role at Habitat. He also talks about how he holds the team accountable and what he looks for in leaders.   

 

3 Tak...

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Phillip Lanham is approaching his two-year anniversary of being named president and CEO of the Gulf Coast Community Foundation, one of the largest, and most visible, foundations in the region. The foundation, with some $500 million in assets, works with donors and nonprofits in everything from the environment to affordable housing to economic development. On this episode, Phillip talks about the challenges and opportunities in taki...

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Jennifer Hemmerdinger has been in the media and public relations business for some two decades, going back to when she was a DJ on FM radio in New Hampshire in 2004. She later worked for CBS News in Boston and wrote about taxes for several publications in Washington, D.C. She joined EY in branding, marketing and communications in 2016. On this episode Jen talks about a recent LinkedIn post she wrote that garnered a lot of attention...

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John Catsimatidis has garnered a net worth of $4.5 billion through grit, guts and guile. Raised in a tight-knit Greek-American family, Catsimatidis learned how to hustle and get along with just about anyone while growing up in the Harlem neighborhood of New York City. He’s now CEO of Red Apple Group, a conglomerate that includes oil refining, the Gristedes grocery chain in New York City and, notably, The Residences at 400 Central, ...

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Rick Severance has worked for some of the largest development communities in Florida, leading up to his current post, as president of Wellen Park, a master-planned community in south Sarasota County. And his passion for building communities is high-level. On this episode, Rick talks about what he believes makes a good work culture, his strategy for growing a community at the right pace, his mentors and how he leads through transpar...

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Roger Germann has overseen a major growth spurt and expansion at the Florida Aquarium in the past five-plus years. The budget has grown from $21 million to $42 million in his tenure, and attendance has surpassed 1 million guests. Germann has also significantly raised the profile of the Florida Aquarium, signing partnership agreements with entities like Tampa General Hospital, Feeding Tampa Bay and Junior Achievement. On this episod...

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Les McCurdy wasn’t born funny. But he’s learned a lot about the business of being funny in nearly 40 years of running a comedy club. McCurdy’s, in downtown Sarasota, draws acts and standup comedians from across the world and, despite being in a mid-size market, has national notoriety for being a top tier comedy club. On this episode Les talks about his origin story and how he has been successful in a cutthroat, tight-margin. (The k...

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For nearly two decades, many in the region have known Sharon Hillstrom as a go-to leader for economic development and business prosperity in Manatee County. She does that locally, nationally and even abroad.

On this episode Sharon talks about some key lessons she has learned while working with all these entities. Some examples: consistency is essential; company culture is as well; and a leader’s energy can be contagious throughout...

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IMG Academy CEO Brent Richard joined the school and athletic campus — known worldwide and one of Manatee County’s largest private employers — in 2020, after a career working for one legendary company on Wall Street and one in Hollywood. On this episode Brent talks about the lessons he learned from his mentors — business is a contact sport is one; fail fast is another — and what he has learned about resilience from IMG’s student-ath...

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Marlene Spalten has overseen a major era of growth in her decade at the helm of one of the largest community foundations in Florida: the Community Foundation Tampa Bay now has more than $750 million in assets and donor-advised funds. On this episode, Marlene talks about her collaborative leadership style and how the foundation, which is celebrating its 35th anniversary this year, has such high employee engagement and low employee t...

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Fleming’s Prime Steakhouse and Wine Bar President Sheilina Henry wears her leadership style — authentically focused, mission-driven and people-centric — on her sleeve. And with a sense of humility. (The first entry on her LinkedIn profile says Girl Mom.) On this episode Sheilina talks about her restaurant career start (old-school Pizza Hut in Chicago) and how she found her way and climbed the career ladder at Tampa-based restaurant...

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This week, we speak with Megan Rose, president and CEO of Better Together. Better Together, based in Fort Myers, has served more than 10,000 children across Florida, keeping families intact and out of the state system. And it’s helped nearly 40,000 people, many in ‘second-chance’ life situations, find employment across 24 states. On the episode, Better Together CEO Megan Rose talks about the importance of failing fast and failing f...

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Freddy Williams was named CEO of the Boys & Girls Clubs of Lake and Sumter County in 2012, when he was 28-years-old. Four years later he was CEO of the youth-focused nonprofit in Pinellas County. And now he’s at the helm of a Boys & Girls Club operation that stretches through Pinellas, Pasco and Hillsborough counties. On this episode Freddie chats with Business Observer Managing Editor Mark Gordon about his first summer at ...

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Chris founded Aginto, a digital and marketing firm, in 2011. Clients include small and midsize companies in health care, law, industrial sectors and home services. Chris’ amazing never-quit backstory, before Aginto, includes a major life turnaround: He was unemployed, living alone, first in his car, then in a run-down motel in Sarasota with sticky floors. Desperate, he started his business while working an overnight shift at a Good...

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LaShawn has been the market leader in Tampa for JLL since 2019. Her territory covers Tampa Bay and Central Florida and she oversees more than 40 brokers. A passionate alum of the University of Kansas, LaShawn has been in the Tampa market for some 20 years and the commercial real estate business for 25 years. She’s executed over 350 assignments totaling $5 billion for institutional clients with both industrial and office portfolios....

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Mark Gordon is the Managing Editor of the Business Observer. He has been with the Business Observer since 2005, where he’s written about companies, development, entrepreneurs and how government intersects with business, among other topics. He currently oversees the paper’s coverage from Tampa to Naples, in print and online, overseeing a staff of reporters and photographers, in addition to writing stories. He has writte...

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Patrick has worked in sales, marketing, training and product development for more than 30 years. He has also been a leader in building teams and creating a sustainable positive corporate culture at both family businesses and large corporations. Brands he's worked for include Procter & Gamble and Stryker Corp. He’s been with Shepherd Insurance, and its predecessor brand in Sarasota, Al Purmot Insurance, since 2007. 

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